WORST EXPERIENCE EVER, I WANT MY MONEY BACK, the tv didn't work, the towels were washed and folded and store soaking wet (mildewy), and there was a small amount of toilet paper and it ran out. i called several times, and texted several times, yesterday at around 2:30 pm from a supervisor, but by that time we were done. about an hour later even though i had contacted vasacasa numerous times since we had arrived on friday night, and had spoken to 3 other staff, so at around 3:30 yesterday, someone left toilet paper and clean towels for us, but we were already packed up and leaving a day early, as the stay was the WORST EVER. And then the bed was so soft that when you sat down it sank a foot. I WANT MY MONEY BACK, AND I PLAN TO CALL THE ATTORNEY GENERAL'S OFFICE AS THIS IS NOT ACCEPTABLE THE WAY YOU RUN YOUR BUSINESS. I EXPECT A RESPONSE AND MY MONEY BACK. I WILL NOT BE DOING BUSINESS WITH YOU AGAIN. THIS WAS THE WORST EXPERIENCE EVER, AND WE TRAVAL OFTEN.