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The Com Plex Motel

3.0 star property

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Photo gallery for The Com Plex Motel

Front of property – evening/night
Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Exterior
Accessible Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
39 The Strand, Whakatane, Bay of Plenty, 3120
  • Mataatua: The House That Came Home
    ‪3 min walk‬
  • Te Manuka Tutahi Marae
    ‪4 min walk‬
  • Whakatane Hospital
    ‪4 min drive‬
  • Whakatane (WHK)
    ‪15 min drive‬

Room options

View all photos for Heritage Twin Suite- McAlister (Top Floor)

Heritage Twin Suite- McAlister (Top Floor) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Twin Suite- McAlister (Top Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Studio Suite

Accessible Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Accessible Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Ground Floor Studio Suite

Ground Floor Studio Suite | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Ground Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Studio Suite, Accessible

Family Studio Suite, Accessible | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Family Studio Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Heritage Suite - Merritt (Top Floor, Heritage Building)

Heritage Suite - Merritt (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite - Merritt (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Top Floor Studio Suite

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Top Floor Studio Suite

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Heritage Suite- Simpkins (Top Floor, Heritage Building)

Heritage Suite- Simpkins (Top Floor, Heritage Building) | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Heritage Suite- Simpkins (Top Floor, Heritage Building)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Tuscany Villas Boutique Motel

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
4.7 out of 5, Exceptional, (64)
The price is CHF 79
for 1 room
includes taxes & fees
11 May - 12 May
Tuscany Villas Boutique Motel

About this property

The Com Plex Motel

Motel in Whakatane with free parking
A restaurant, free self-parking and free Wi-Fi in public areas are available at this motel.
The Com Plex Motel offers 28 air-conditioned accommodations with a hairdryer and an iron/ironing board. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower and complimentary toiletries. This Whakatane motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Com Plex Motel. During your stay, you're just a quick walk from Whakatane River Walk. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Steps from Whakatane River Walk and Wairere Falls
There's a restaurant on site. WiFi is free in public spaces. Self parking is free.

Smoking is allowed in designated areas at this 3-star Whakatane motel.

The Comm Restaurant & Bar – On-site restaurant. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Comm Restaurant & Bar

Family friendly

  • Mini-fridge

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (7:00 AM - 7:00 PM) and Sunday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: NZD 0 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a first aid kit
This property's front desk is open during the following times:
  • Monday - Saturday: 7:00 AM - 7:00 PM
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

The Com Plex Motel Motel
The Com Plex Motel Whakatane
The Com Plex Motel Motel Whakatane

The Com Plex Motel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 261 out of 325 reviews
Rating 8 - Good. 57 out of 325 reviews
Rating 6 - Okay. 5 out of 325 reviews
Rating 4 - Poor. 2 out of 325 reviews
Rating 2 - Terrible. 0 out of 325 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Impeccable, very clean. Great location. Children friendly
Stayed 1 night in Jan 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 minutes to shop 3 mins to beach, very clen a spacious, comfortable room. Will stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Steward

Stayed 1 night in Jan 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasure staying there during our short trip, thank you!
Stayed 2 nights in Jan 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service
Good location. Nice and clean. Shower design isn't great - shower itself is good, but shower water covers bathroom floor and spreads to carpet outside of bathroom - left a musty smell in the room despite the air fresheners.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room pleasent staff felt homley
Stayed 1 night in Dec 2024

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Gerry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Te Awamutu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was excellent. It was let down by the quality of the bed. When staying in such a new complex i would have expected a lovely plush mattress. Instead we had a thin mattress that showed and felt every spring. It was not a comfortable night sleep. For that alone we will not stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Room was good albeit the family room was a tad on the small size and lacked bedside tables; and in particular lamps as the only light was in the ceiling which meant early bedtime for everyone.
Stayed 1 night in Dec 2024

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and well appointed room. Was a. It noisey at night
Stayed 1 night in Jan 2025

10/10 Excellent

Ky

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay whilst in Whakatane. Modern facilities and extra care taken to ensure my stay was pleasant.
Stayed 3 nights in Jan 2025

6/10 Okay

John

Liked: Property conditions & facilities
Nice and clean. The beds were hard and Uncomfortable but otherwise all good
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay! We had twin babies with us so this was super convenient and a great place to stay with kids. Check in was a breeze, parking was straight outside our room so we could unload easily. Staff were super helpful and friendly. We would definitely stay here again when we come next time! Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Clean amenities, great price
Stayed 2 nights in Dec 2024

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely overnight stay
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 2 nights in Dec 2024

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, property conditions & facilities
Great :)
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia May, BOP

Stayed 1 night in Dec 2024

10/10 Excellent

Ebony

Travelled with family
My daughter and I were really happy with our stay. Great reception and tidy clean room. Will happily come and stay here again
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay. Always a pleasure. Super clean and tidy facilities, big comfy bed, good selection of pillows, convenience plus! Friendly staff. Easy parking. Absolutely A shower pressure! See you again soon.
Stayed 1 night in Dec 2024

10/10 Excellent

Roh

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this place a few times when passing through.
Stayed 1 night in Dec 2024

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, spacious, short distance to shops, restaurants, banks etc. Restaurant and Bar on site. My Husband and I thoroughly enjoyed our stay after a long day of travelling.
Stayed 1 night in Dec 2024