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Macdonald Hill Valley Hotel, Golf and Spa

4.0 star property

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Photo gallery for Macdonald Hill Valley Hotel, Golf and Spa

Front of property – evening/night
Property entrance
Reception
Body treatments, mud baths, aromatherapy, body wraps, body scrubs
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Breakfast available

Explore the area

Map
Tarporley Road, Whitchurch, England, SY13 4HA
  • Hill Valley Golf Club
    ‪1 min walk‬
  • JB Joyce and Company
    ‪5 min drive‬
  • Alderford Lake
    ‪6 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪66 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Standard Accessible Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Double Bed, Accessible (Standard Accessible Double)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Super Deluxe King)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Standard Twin)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Standard Twin)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (Standard Golf View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Standard Golf View)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Deluxe King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Deluxe King)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed (Standard Double)

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Standard King)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Macdonald Hill Valley Hotel, Golf and Spa

Eco-certified hotel with full-service spa and golf course
Along with a full-service spa, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge.
Macdonald Hill Valley Hotel, Golf and Spa offers 80 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

This Whitchurch hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course. In addition to an indoor pool, other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Macdonald Hill Valley Hotel, Golf and Spa. During your stay, you're just a quick walk from Hill Valley Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Modern European cuisine while dining at Borders Restaurant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Treat yourself to aromatherapy, body wraps or mud baths at the spa
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a golf course, a gym and a steam room
  • Steps from Hill Valley Golf Club and a 3-minute drive from Victoria Jubilee Park
  • Dogs welcome for a fee (restrictions apply)
Macdonald Hill Valley Hotel, Golf and Spa offers its guests a full-service spa, a golf course, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3669 square feet (341 square metres) and includes conference space. A fitness centre, a sauna, and a terrace are also featured at the eco-certified Macdonald Hill Valley Hotel, Golf and Spa. Limited free parking is available on a first-come, first-served basis.

This 4-star Whitchurch hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Borders Restaurant – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Reservations are required.
HILL VALLEY LOUNGE BAR – This bar only serves light fare. Happy hour is offered.
HILL VALLEY SPORTS BAR – Overlooking the golf course, this bar only serves light fare.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Borders Restaurant
  • HILL VALLEY LOUNGE BAR
  • HILL VALLEY SPORTS BAR

Things to do

  • 36-hole golf course
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf lessons
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,669 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 24 per person
  • Fee for in-room wireless Internet: GBP 10 per 24-hour period (rates may vary)
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hill Valley Hotel
Hill Valley Macdonald Hotel
Macdonald Hill Valley
Macdonald Hill Valley Hotel
Macdonald Hill Valley Hotel,
Macdonald Hill Valley Hotel, Golf and Spa Hotel
Macdonald Hotel Hill Valley
Macdonald Valley Hotel
Macdonald Hill Valley Hotel, Golf and Spa Whitchurch
Macdonald Hill Valley Hotel, Golf and Spa Hotel Whitchurch

Macdonald Hill Valley Hotel, Golf and Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 199 out of 574 reviews
Rating 8 - Good. 191 out of 574 reviews
Rating 6 - Okay. 108 out of 574 reviews
Rating 4 - Poor. 53 out of 574 reviews
Rating 2 - Terrible. 23 out of 574 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

4/10 Poor

David

Disliked: Staff & service, room comfort
UNDERWHELMED YET AGAIN!
Hill Valley never fails to disappoint!! Hotels.com refused to refund my money after I entered an incorrect date by error. This is totally IMMORAL. The hotel was virtually empty. My room was COLD on arrival. The TV did not work (wrong remote control left with TV!). No instructions on how to use the Nespresso machine. Chairs in bar restaurant were grubby. My meal was incorrectly described on the menu; some of the food was hot. Some was cold. And served on a cold plate! No condiments on the table. Sound system playing piped music was totally distorted. Needs replacing. Little things mean a lot in a 4* hotel. Hill Valley needs a major shake up and spruce up. It's a shame they have the virtual monopoly on hotel accommodation in the Whitchurch area. Premier Inn would be a better choice.
Stayed 1 night in Dec 2024

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, staff & service
The staff were very friendly and helpful. The property is looking a bit tired.
Stayed 3 nights in Dec 2024

6/10 Okay

Andrew

Travelled with family
Liked: Room comfort
Hotel is a little tired and doesn’t meet the standards of excellence to which it aspires.
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Travelled with family
Liked: Room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karen

Business traveller
Liked: Cleanliness, staff & service, room comfort
Well located but dated
Well located for a business trip. Hotel getting quite tired and in need of refurbishment, although the hotels.com photos gave the impression of being very well maintained. Piped music system had a wiring issue meaning very annoying buzz/hiss accompanied breakfast/dinner/bar.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Superb Staff!
The staff at this hotel were exceptional. After trying to get a taxi without success and having an injured leg, the front desk staff arranged for one of the other members of the team to drive us to the train station. They went above and beyond and it was really appreciated.
Stayed 1 night in Nov 2024

6/10 Okay

steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good gym, decent room, limited bar menu and didn't have a burger which was on the menu. A pricey pint also.
Stayed 1 night in Nov 2024

8/10 Good

Raphael

Liked: Cleanliness, room comfort
Lovely location but Hotel average
Lovely location, and hotel was in most cases in okay condition, some bits feeling a bit tired though. Staff were friendly, the pool was decent but the breakfast really let it down. Limited choice, slow service and many things requiring a 'top-up' payment and not included.
Stayed 2 nights in Aug 2024

6/10 Okay

Grahame

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Business traveller
Disliked: Room comfort
Uncomfortable bed, very poor.
I booked this hotel again after staying last week & having a very comfortable bed. I am working & need a good nights sleep. Yesterday upon check in the bed looked unprofessionally made & upon getting in was very uncomfortable, without even a mattress cover.
Stayed 1 night in Oct 2024

8/10 Good

Janet

Stayed 2 nights in Sep 2024

4/10 Poor

Ryan

Liked: Room comfort
Disliked: Cleanliness
Needs a good clean.
Overall the stay was pleasant, mainly for the company we had for a wedding in the area. However, the room hadn't been cleaned, had urine over the toilet and bathroom floor. The night staff attempted to clean it but the bathroom still smelt so ended up cleaning it ourselves. The room itself could of done with a clean, dust and pubic hair was all over. Also, wouldn't advise the breakfast, £24 for a childs portion of average food, the continental section was limited, and didn't seem value for money.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

miss

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The staff were excellent and offered high quality service, I felt like the property itself looks very old and outdated bar the new extension for the rooms. I also feel this is a Golf course 1st and Hotel and Spa second. Not bad for a night away especially if you are an older couple but younger couples may feel out of place. The spa was great and the rooms were comfortable with everything you need. The main building and restaurant lets it down. You will need to drive to eat in the evening, they have a restaurant but it’s expensive and you need to reserve a table. Not worth it in my opinion. I don’t regret my stay here but I probably wouldn’t stay again.
Stayed 2 nights in Sep 2024

8/10 Good

Mei fun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Staff & service, room comfort
Breakfast not value for money
Lovely staff, Breakfast a bit overwhelmed on the Staurday morning, paid £18.00 for a continental Breakfast and there was hardly anything left on the tables, no bread, hardly any cold cuts. Could only have some Granola!!!. For £16.00 at the lounge bar a cafetier with coffee and two breakfast baps with egg sausages and bacon. More value for money than £24.00 for a cooked breakfast or £18.00 for a continental. All this was offset by the great service and lovely staff.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady on the reception wasn't the most helpful, but the staff in the restaurant and in the bar certainly made up for it. The steam room has tiles missing, but worked perfectly fine and the pool was a good temperature. If I was in the area I would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024