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Hotel Sternen

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sternen

Lobby lounge
Land view from property
Land view from property
Sun deck
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Dorfstrasse 29, Unterwasser, Wildhaus-Alt St. Johann, CH-9657
  • Iltios Unterwasser Cable Car
    4 min walk
  • Sellamatt Ski Lift
    3 min drive
  • Wildhaus-Oberdorf Ski Lift
    4 min drive
  • Altenrhein (ACH-St. Gallen - Altenrhein)
    51 min drive

Room options

View all photos for Double Room Primeur

Double Room Primeur | Desk, free cots/infant beds, free WiFi, bed sheets

Double Room Primeur

  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Triple Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Single Room

  • 8 sq m
  • Mountain view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, free cots/infant beds, free WiFi, bed sheets

Standard Quadruple Room

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Desk, free cots/infant beds, free WiFi, bed sheets

Superior Double Room

  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Sternen

Ski-in/ski-out hotel with a restaurant
Ski into Hotel Sternen, where you can relax in a sauna, enjoy a drink at the bar/lounge or have a meal at the restaurant. Housekeeping is available once per stay.
Hotel Sternen offers 46 accommodations with a hairdryer. Flat-screen televisions come with cable channels. This Wildhaus-Alt St. Johann hotel provides complimentary wireless Internet access. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include ski-in/ski-out access, a sauna, a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include sports massages and massages. A variety of treatment therapies are provided, including reflexology.
During your stay at Hotel Sternen, you're just a quick walk from Iltios Unterwasser Cable Car. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, a sauna and ski-in/ski-out access
  • Just a 4-minute walk from Iltios Unterwasser Cable Car and 4 minutes on foot from Iltios Espel
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, enjoy use of the hotel's facilities such as a 24-hour fitness centre and a sauna. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This 3-star Wildhaus-Alt St. Johann hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This bar only serves light fare. Open selected days.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Arcade/game room
  • Free cot
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Late check-out fee: CHF 30

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive on Monday, Tuesday, or outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Sternen Alt Sankt Johann
Hotel Sternen Wildhaus-Alt St. Johann
Sternen Wildhaus-Alt St. Johann
Sternen WildhausAlt St Johann
Hotel Sternen Hotel
Hotel Sternen Wildhaus-Alt St. Johann
Hotel Sternen Hotel Wildhaus-Alt St. Johann

Hotel Sternen Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 34 reviews" "
Rating 8 - Good. 22 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Sibylle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gutes und sauberes Hotel. Das Personal ( Hotel und Restaurant ) ist sehr freundlich. Das Zimmer war wirklich süss…. mit Himmelbett. Das Essen im Restaurant war ausgezeichnet. Für den Open Air Besuch ideal…. Shuttle Bus vom Hotel organisiert👍
Stayed 1 night in Jul 2023

8/10 Good

Barbara

Stayed 1 night in May 2023

8/10 Good

Louis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
dommage on parle pas du tout le FRANÇAIS !!!
Stayed 2 nights in Aug 2022

8/10 Good

Steven

Stayed 1 night in Aug 2022

8/10 Good

Sarah

Stayed 5 nights in Feb 2022

10/10 Excellent

Axel, Offenburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Alles o.k..gutes Frühstück
Stayed 2 nights in Feb 2021

8/10 Good

Jean-Pierre, Hallau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Frühstück mit frisch gemahlenen Kaffee Gutes essen Sehr nettes Personal
Stayed 1 night in Oct 2020

8/10 Good

J-P, Hallau Schweiz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal Gutes Essen im Restaurant Gutes Frühstück mit frisch gemahlenen Kaffee
Stayed 1 night in Oct 2020

8/10 Good

Marianne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reundliches Hotel an guter Lage
Gute Lage, 3min zur Postautohaltestelle und Nahe zur Bergbahn. Genügend Parkplätze vorhanden. Wir hatten ein geräumiges Standartzimmer mit Dachschräge. Für grössere Gäste ev nicht praktisch. Kleineres Badezimmer, aber ausreichend. Sehr freundliches Personal. Gutes Frühstück mit Käse aus der Region
Stayed 2 nights in Sep 2020

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jul 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ufenthalt ok
Aufenthalt insgesamt ok: Restaurant hatte am Anreisetag geschlossen, an Reception eine Stellvertretung, die zwar sehr freundlich, aber nicht zu allem Auskunft geben; grosses Zimmer, Bad neu gemacht; da Zimmer auf Strassenseite, teilweise laut. Interessant ist der Gästepass „Oskar“ - bei 2 und mehr Uebernachtungen danach fragen.
Stayed 2 nights in Jun 2020

8/10 Good

Marlies

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020

8/10 Good

Francisco Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Der Chef war sehr nett und freundlich, aber bei den Servicekräften hatte man das Gefühl unerwünscht zu sein. Montag und Dienstag war Ruhetag, sowas muss bei der Buchung dabei stehen, wir mussten dann am Sonntag auschecken, unser Aufenthalt ging aber bis Montag. Somit hatten wir das Problem, dass wir am Sonntag Abend (21:30 Uhr) nicht mehr ins Zimmer gekommen sind, die Servicekraft (kurz vor dem Gehen) dann nur meinte, da haben sie ja Glück dass ich noch da bin. Am Montag selber gab es dann ein sehr spartanisches Frühstück mit den Resten vom Sonntag. Also war es im großen und ganzen leider kein gelungener Aufenthalt.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
orario colazione tarda per viaggi di lavoro
Stayed 1 night in Feb 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good expirience
I have been just one night, the hotel is clean and comfortable. The breakfast was very good!
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Schneesturm
Im allgemeinen war der Aufenthalt sehr schön,leider hat das Wetter nicht mitgespielt, so dass wir nur einen wunderschönen Wanderausflug machen konnten.Leider konnten sie die Heizung infolge Saisonschluss nicht mehr einstellen,was für mich fraglich war!( konnten oder wollten nicht) Das Badezimmer war die ganze Zeit kalt ,wir liessen einfach die Türe zum Schlafzimmer so gut es ging immer offen, Sinn und Zweck!?