6/10 – Okay
Scott
Mit der Familie gereist
27. Aug. 2024
Gut: Sauberkeit
Perfect, except..... When we arrived after an 11 hour drive, we were greeted by the front desk staff that said "you're staying 2 nights, right?" Nope! We had booked/prepaid for 6 nights. The hotel apparently was going to shift us to another property after 2 nights. This was unacceptable, and is against the Virginia consumer protection law. I asked for the manager, who said "call the reservation number, and they will tell you where you're going." Nope! I insisted that she call. Fortunately, after 15 minutes in her office, she returned and said we could stay for the 6 nights we had booked. I had never experienced anything like this before, and it would have been a huge logistical nightmare for our particular circumstances. It's a timeshare that they also bill as a hotel. There is a soft sell at check-in to get you to go to their timeshare presentation - nothing too aggressive. Other than that, the property was fine. Quiet and peaceful. Close to the Williamsburg activities. Pool was nice. It's just a bit dated.
Scott
Aufenthalt von 6 Nächten im August 2024