2/10 – Ungenügend
Jennifer
23. Jan. 2025
When I first came to the hotel, it took about 10 minutes for somebody to come to the front desk to even check me in. They were friendly. I go to my room and it is nice. But during my own personal inspection, I find that it was very dirty and unkept. The TV does not work and neither does the Wi-Fi. The microwave does come on, but it does not warm anything up. The refrigerators do not work. They have told me for three days now that they would bring me a smart TV, which didn’t make sense because the Wi-Fi does not work. The very first night I stayed here they asked for me to give five stars and I had no problem doing that at the beginning. now it is three days later and the staff has become rude and very unhelpful. I have called the number several times to get help and it goes to voicemail and I never get a return call. Tonight will be the last time I ever stay here. I have reported them to the Better Business Bureau and through the company that I booked them through. I’m grateful that I bought the insurance so hopefully I will be able to get my money back. I would not waste my time or my money on this crap hole. I like to leave good reviews, but with this one I cannot. I took a video, but it does not allow me to upload it. And it was basically just showing that the TV did not work. I booked this room from Sunday January 19 until January 24. I would not even recommend this hotel to a roach.
Jennifer
Aufenthalt von 4 Nächten im Januar 2025