As far as the property, could not have asked for better, clean, beautiful, well maintained great location with a great view sitting on a hilltop, interior decorated with class. As far as the management/reservation, I'm disgusted. I was a hotel GM/Area manager for 12 years and owned my own small business after I left. First there is the nightly rate, then reservation fee, cleaning fee, host fee and VRBO fee. Then I get a contract to sign a contract that is like a mortgage note. Approximately 10 pages of things I can't do or I will incur an additional fee and on the day prior a note to make sure I clean the dishes. It used to be several years ago with a vrbo property I could call the owner, have a conversation and got personal info about the property and location. My last stay in a vrbo property was 2 years ago in East Texas and had a wonderful interaction with the owner not some go between me and an office person who relayed the message. Customer service and personal interaction is no longer the norm. Again, you can't go wrong with this property, everything with the property was perfect.