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Macdonald Old England Hotel & Spa

4.0 star property

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Photo gallery for Macdonald Old England Hotel & Spa

Exterior
Superior Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains
Exterior
Deluxe Double Room, 1 King Bed (Feature) | Water view
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available

Explore the area

Map
23 Church Street, Windermere, England, LA23 3DF
  • Lake Windermere
    ‪1 min walk‬
  • Bowness Pier
    ‪2 min walk‬
  • World of Beatrix Potter
    ‪4 min walk‬

Room options

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Suite, 1 Double Bed

  • 19.8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Balcony

Deluxe Room, 1 Double Bed, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

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Front of property

Lakes Hotel and Spa

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, (1004)
The price is CHF 218
for 1 room
includes taxes & fees
2 May - 3 May
Lakes Hotel and Spa

About this property

Macdonald Old England Hotel & Spa

Georgian hotel with full-service spa and health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Macdonald Old England Hotel & Spa offers 106 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

This Windermere hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Macdonald Old England Hotel & Spa's great location gets high marks from our customers. During your stay, you're just a quick walk from Lake Windermere. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine at The Restaurant at Macdona, a fine-dining restaurant with garden views
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body wraps, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Lake Windermere and 4 minutes on foot from World of Beatrix Potter
Macdonald Old England Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4973 square feet (462 square metres) and includes conference space. A children's pool, a sauna, and a library are also featured at the family-friendly Macdonald Old England Hotel & Spa. Parking is available for a fee.

This 4-star Windermere hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 8 AM to 10 AM.
The Restaurant at Macdona – Overlooking the garden, this fine-dining restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.
Terrace Lounge & Cockta – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Arabic, Czech, English, French, Hungarian, Italian, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8 AM to 10 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Terrace Lounge & Cockta
  • The Restaurant at Macdona

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,973 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in hallways (99 centimetre high)
  • Handrails in stairways (99 centimetre high)
  • Lift (183 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.00 per person
  • Secured self-parking fee: GBP 25.00 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Old England
Macdonald Hotel Old England
Macdonald Old England
Macdonald Old England Hotel
Macdonald Old Hotel
Old England
Old England Hotel
Old England Macdonald
Old England Macdonald Hotel
Old Macdonald Hotel
Hotel Macdonald Old England
Macdonald Old England & Spa
Macdonald Old England Hotel & Spa Hotel
Macdonald Old England Hotel & Spa Windermere
Macdonald Old England Hotel & Spa Hotel Windermere

Macdonald Old England Hotel & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 1001 reviews
Rating 8 - Good. 334 out of 1001 reviews
Rating 6 - Okay. 147 out of 1001 reviews
Rating 4 - Poor. 72 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Travelled with partner
Liked: Staff & service
A bit tired inside and a pain with the parking but other than thag, a cute hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Stayed 2 nights in Dec 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Macdonald Old England

Sandra on check in was amazing and the hotel as always was a pleasure to stay at. Only downside was the towels we old and worn but otherwise very happy
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Liked: Cleanliness
Disliked: Staff & service

Disappointing stay for wife’s birthday

Very disappointed with service. We arrived 1.30pm but told couldn’t get into our until after 4. Fine, but they made us check in then and pay for parking. When paying for parking, we were asked if cash or card. We paid by card to then be interrupted by another woman on reception saying it needed to be by card. Told her we’ll pay by cash as per the initial question. We came back at 4.10pm and there was a huge queue. The receptionist took way too long to check people in. By 4.30 we were in our room and changed quickly to use spa facilities. We went down to spa reception and were told that the pool was at maximum and we couldn’t go in. No mention of this at all when checking in upstairs. We were told we could wait or go back to room and they would call. We said absolutely not as others were coming in wanting to use facilities as well. All the time, all they did was check a monitor. We waited 10 mins for someone to come out and the lady on reception was going to allow others in before us, so we had to step in. When we eventually got into pool, we counted and there were less than 10 in the whole spa facilities. The pool was freezing cold, sauna not hot at all, steam room took ages to put any steam out, and the shower wasn’t working. Complete waste of money. On top of this, the staff were extremely rude. From reception, to spa to the woman serving us breakfast in the morning. All extremely miserable and made you feel like every request was a chore to them. Extremely disappointed
Stayed 1 night in Jan 2025

6/10 Okay

Ngan

Travelled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely two night break

The hotel is situated perfectly to walk around Bowness. It was really clean and our room whilst elements are older / a bit dated, looked like had not long been redecorated so felt lovely. Breakfast was brought to your table, with a view of the lakes. Can’t fault it. Would go again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Neil

Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

10/10 Excellent

Philippa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay after a returning stay, steve the porter was amazing. The only downside is the pool is freeezing cold
Stayed 2 nights in Nov 2024

8/10 Good

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to Lake Windermere and we had a great view of the lake from our room - very atmospheric in the early morning mist! Room lovely and warm and well appointed although a little more floorspace would not have gone amiss. Breakfast was very good - a decent amount of food, very tasty and well cooked. We also enjoyed the pool and sauna/steam rooms as well. Hotel is very well located with many pubs/restaurants/cafes within easy walking distance.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, room comfort

Great Hotel, breakfast needs a rethink!

Great hotel, fabulous staff, and a very good Spa. Perfect location in Bowness. You are exactly where you want to be. The bedrooms are comfortable but a bit tired. The TV in the room we had was tiny given the cost of the room. Brewfast is good but a little bit stingy when it comes to the full english. 1 sausage, 1 radher of bacon, 1 egg, 1 plumb tomatoe, a small portion of beans, 1 hash brown and half a breakfast mushroom. Half a mushroom! I am not kidding. Whoever thought of that cost saving measure should hang their head in shame! For a hotel that isnt cheap, that takes the mickey. That said, will we go back? Almost definitely!
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Alwin

Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Stuart

Stayed 1 night in Nov 2024

8/10 Good

Sarah

Stayed 1 night in Nov 2024

8/10 Good

Shailandra, Hatfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is a wonderfully panoramic location overlooking the lake. It’s a great location in a grand historic building. I am not a fan that charges for parking. Just add it into the rate! You can only check in at 4pm (although we managed at 3.30pm). I have traveled all this planet and this is the latest l have experienced in 35 years. I stayed in riverside room with balcony overlooking lake. Had wonderful relaxing stay in a quiet end rom. Room was very good. However, now some areas for improvement. The television was somewhat dated with no ability to use Netflix, or cast to. So we enjoyed only free to air television on small 20 inch (how quaint) . There was a distinct lack of plugs in room with none by beds so we could not charge phones as we went to sleep. For this price install some USB chargers. Breakfast was excellent in an idyllic position overlooking the lake.
Stayed 1 night in Nov 2024

8/10 Good

Paul

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Annamaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Staff polite and helpful. Pool and gym are excellent. Highly recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

richard

Travelled with family
Liked: Staff & service, amenities
No towels/robes available for the pool
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff and location make this five star Constantly surprised how inconvenient and expensive parking is in the UK. Unfortunately we were later in the evening on a busy weekend so I ended up parking down the street in the central city parking lot
Stayed 1 night in Oct 2024

6/10 Okay

Yassar

Honest review

Access to facilities not explained on arrival. Room was to warm, cobwebs around lamp and lighting. Shower hose leaked. Fridge didn’t work so drinks were warm. Location was good.
Stayed 1 night in Oct 2024