"Overall we had a good stay here. The hotel very kindly upgraded our room on arrival as we were celebrating our wedding anniversary however unfortunat ... " Mehr
5. Okt. 2024 von Front Office Team
Hi,Thanks for your great feedback - we hope you enjoyed your time in Windsor and hope to welcome you back to the hotel soon.
28. Aug. 2023 von Castle Hotel Team
Dear Fenella,Thank you for your review. We note your comments about being sent the incorrect way and will address this with our team.We hope that we can welcome you for a 5/ stay next time.Best regards, The Castle Hotel Team
22. Jan. 2023 von Lee (Reception Manager)
Hi Diane,Thank you for taking the time to leave this feedback - we value all comments and do regret you found the dining room to be cold - I believe this was during a particularly harsh cold-snap which we tried to counter with additional heating.I'm sorry you found the car parking to be pricey - we have checked local public and hotel car parks and believe it is competitive with them.Kind regards,
24. Okt. 2020 von Penn
Thank you very much for your excellent rating of Castle Hotel Windsor. We look forward to welcoming you back soon. Kind regards, Penn