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DoubleTree by Hilton Windsor Hotel & Suites

4.0 star property

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Photo gallery for DoubleTree by Hilton Windsor Hotel & Suites

Exterior
Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Down duvets, pillow-top beds, in-room safe, desk
Exterior
Studio Suite, 1 King Bed (Water View) | Down duvets, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • Bar

Explore the area

Map
333 Riverside Dr W, Windsor, ON, N9A5K4
  • Caesars Casino
    ‪10 min walk‬
  • Detroit Windsor Tunnel
    ‪13 min walk‬
  • GM Renaissance Center
    ‪4 min drive‬
  • Windsor, ON (YQG)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Water View, 2 Rooms)

Suite, 2 Queen Beds (Water View, 2 Rooms) | Down duvets, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds (Water View, 2 Rooms)

  • 51 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Down duvets, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 23 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View)

Room, 1 King Bed (Water View) | Down duvets, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Water View)

  • 23 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Water View)

Studio Suite, 1 King Bed (Water View) | Down duvets, pillow-top beds, in-room safe, desk

Studio Suite, 1 King Bed (Water View)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed with Sofa bed, River View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (2 Rooms)

Suite, 1 King Bed (2 Rooms) | Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (2 Rooms)

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1195)
The price is CHF 111
for 1 room
includes taxes & fees
8 May - 9 May
Holiday Inn Express Windsor Waterfront by IHG

About this property

DoubleTree by Hilton Windsor Hotel & Suites

Hotel with a 24-hour fitness centre, a quick walk to Caesars Casino
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and self parking. Housekeeping is available on request.
DoubleTree by Hilton Windsor Hotel & Suites offers 161 accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down duvets. 55-inch LCD televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us they can't get enough of DoubleTree by Hilton Windsor Hotel & Suites's great location. During your stay, you're just a quick walk from Caesars Windsor. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel
  • Dogs welcome for a fee
DoubleTree by Hilton Windsor Hotel & Suites offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. The business-friendly DoubleTree by Hilton Windsor Hotel & Suites also features a vending machine, concierge services, and laundry facilities. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Windsor Hotel & Suites was completed in June 2022.

Smoking is allowed in designated areas at this Windsor hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
River Room – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CAD 21.47 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 24.86 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • River Room

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: CAD 65
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 65

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 60.00 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 24.86 per person
  • Covered self-parking fee: CAD 21.47 per day (in/out privileges)
  • Pet fee: CAD 60.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 65 (subject to availability)
  • Late check-out fee: CAD 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Windsor Waterfront Hotel
Windsor Riverside
Windsor Riverside Hotel Windsor
Windsor Riverside Inn Ontario
DoubleTree by Hilton Windsor Hotel Suites
DoubleTree by Hilton Windsor Hotel & Suites Hotel
DoubleTree by Hilton Windsor Hotel & Suites Windsor
DoubleTree by Hilton Windsor Hotel & Suites Hotel Windsor

DoubleTree by Hilton Windsor Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mihaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

8/10 Good

Bohdan

Stayed 1 night in Jan 2025

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and modern.
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kennisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Ken, Coboconk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views. Hotel room maintenance needs improvement, washroom sink was clogged.
Stayed 2 nights in Jan 2025

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding Service and Support in a Challenging Situation I recently stayed at the DoubleTree by Hilton Windsor Hotel & Suites and was deeply impressed by the exceptional service from the hotel staff. During my stay, I accidentally drove down an icy ramp in the parking area and couldn’t get back up. After calling CAA and learning it would take over an hour for assistance, I reached out to the hotel for help. The staff responded immediately and went above and beyond to assist me. They came with salt to melt the ice and even shoveled the ramp to ensure I could safely drive out. Their kindness, quick action, and willingness to help truly made a stressful situation much easier. While my car did sustain minor damage from sliding into a wall, I am incredibly grateful for the staff’s efforts, which ensured my safety and allowed me to resolve the issue quickly. I highly recommend DoubleTree by Hilton Windsor Hotel & Suites, not only for its comfortable amenities but for the exceptional care and dedication of its staff. Their support during a difficult moment made all the difference.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Jemima

Business traveller, Travelled with partner
The room was not as clean as expected. The chairs were old and dirty, the heating system was loud, through out the night some guests talked so loudly in hallways and that made it impossible to sleep. The overall experience was below average, but the staff members were friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Myles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Staff is very friendly, rooms are very big! Super clean, beautiful view! Pool is clean
Stayed 1 night in Dec 2024

8/10 Good

Sanjiv Kumar

Travelled with family
Liked: Cleanliness

clean but dated.

The beds (and mattresses) are dated. They make noise. The doors of every room make a loud noise. You may wake up in the night if your neighbors are getting in or out. Parking is not in the same building though connected, and parking is expensive too.
Stayed 4 nights in Dec 2024

10/10 Excellent

Poh Hseh

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the check-in was easy and the attendant was very kind and friendly. The room is very nice and clean. We have everything we need.
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adrian

Stayed 1 night in Dec 2024

10/10 Excellent

Riham

Liked: Cleanliness, staff & service, property conditions & facilities
Great view and comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 queen suite was wonderful for our family of 5! It was nice to be able to put the kids to bed and still have a place to talk and watch tv. Beds are comfortable, pullout is not, but I guess that’s pretty typical! We enjoyed our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view of River.
Stayed 1 night in Dec 2024

10/10 Excellent

Campbell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay! It’s very clean and the bed is very comfortable. This location Has a great view of the river and is so beautiful to look at in the night! Will return again!!
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the river view from our room!
Stayed 3 nights in Dec 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk didn’t pick up and housekeeping didn’t communicate. Needs do not disturb signs and microwaves in the rooms. The view was wonderful and the front desk staff was very helpful. Nice guys.
Stayed 2 nights in Dec 2024