6/10 – Okay
Celine K.
17. Sept. 2024
Verbesserungswürdig: Sauberkeit
Beautiful property, but dirty
We recently stayed at this beautiful property, and the location, size, and amenities were all wonderful. The casita was a great addition, and the layout gave us plenty of space to relax and enjoy. Overall, we had an amazing weekend and appreciated the stunning surroundings.
However, we did encounter some issues that impacted our stay. Unfortunately, the house was not as clean or well-maintained as we expected. Upon arrival, the trash cans were overflowing, and there was scattered trash near the front gate. We also had to purchase our own trash bags as we couldn't locate any in the house.
There was a lot of dust and dirt on several surfaces (dishes included), and the toilet had visible rust. There were a few maintenance problems as well with the main bathroom door not shutting properly, limiting privacy.
The pool area was not cleaned, which was disappointing since it was one of the main reasons we chose this property! We also experienced a strange odor in the house.
It’s unfortunate that the cleanliness and upkeep fell short, especially given how beautiful the place is! Despite our concerns, it was a fantastic trip - the house just needs a little love to make it an exceptional stay.
Celine K.
Aufenthalt von 3 Nächten im September 2024