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Holiday Inn & Suites Windsor Ambassador Bridge by IHG

3.5 star property

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Photo gallery for Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Indoor pool
Lobby
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking available
  • Breakfast available
  • Bar
  • Pet-friendly

Explore the area

Map
1855 Huron Church Road, Windsor, ON, N9C2L6
  • University of Windsor
    ‪3 min drive‬
  • Ambassador Bridge
    ‪4 min drive‬
  • Caesars Casino
    ‪8 min drive‬
  • Windsor, ON (YQG)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications) | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Windsor Waterfront by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.3 out of 5, Excellent, (1177)
The price is CHF 109
for 1 room
includes taxes & fees
6 Apr - 7 Apr
Holiday Inn Express Windsor Waterfront by IHG

About this property

Holiday Inn & Suites Windsor Ambassador Bridge by IHG

Hotel with a fitness centre, near University of Windsor
An indoor pool, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Holiday Inn & Suites Windsor Ambassador Bridge by IHG offers 214 accommodations with a safe and coffee/tea makers. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Windsor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll be within walking distance of University of Windsor. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast offered for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and basketball
  • Just a 3-minute drive from University of Windsor and a few minutes from Ambassador Bridge
  • Cats and dogs welcome for a fee
As a guest of Holiday Inn & Suites Windsor Ambassador Bridge by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 1582 square feet (147 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn & Suites Windsor Ambassador Bridge by IHG. Parking is available for a fee.

Guests can enjoy cooked-to-order breakfast for a fee.
Grill 55 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), Croatian, English, French, Khmer, Polish, Portuguese, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (CAD 12.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: CAD 8 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grill 55

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,582 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 3 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 20 per person
  • Self-parking fee: CAD 12.50 per night (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Holiday Inn
Holiday Inn Ambassador
Holiday Inn Ambassador Hotel Windsor Bridge
Holiday Inn Windsor Ambassador Bridge
Holiday Inn Windsor Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge Hotel
Holiday Inn Ambassador Bridge
Holiday Inn Suites Windsor Ambassador Bridge

Holiday Inn & Suites Windsor Ambassador Bridge by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1002 reviews
Rating 8 - Good. 344 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 91 out of 1002 reviews
Rating 2 - Terrible. 72 out of 1002 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Stayed 1 night in Feb 2023

6/10 Okay

Joseph Chibueze

Business traveller
Disliked: Amenities, property conditions & facilities
Nothing

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Average Hotel.
Had to upgrade me to Suite due to the fact could not supply me with requested equipment such as microwave and refrigerator. I did communicate in person with personnel and was told it would be there. Upon rival no such thing which they upgraded me.
Stayed 2 nights in Jan 2023

8/10 Good

Donald E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay for Parking, C'mon Man!
The hotel was nice, but I didn't understand the parking fee. There was plenty of parking out front! Scam?
Stayed 1 night in Jan 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good

2/10 Terrible

Abdelnaser

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
not good

10/10 Excellent

Danielle

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly, helpful staff!
Stayed 1 night in Jan 2023

6/10 Okay

Donna

Travelled with partner
Liked: Property conditions & facilities
The hotel is nice overall. I really, really dislike almost killing myself in the shower because it was so slippery. I actually hurt my back trying not to fall.

10/10 Excellent

dharmandra

Stayed 1 night in Dec 2022

8/10 Good

Brian

Stayed 2 nights in Dec 2022

6/10 Okay

Justin

Disliked: Amenities

6/10 Okay

Natalie

Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had to switch rooms because the ceiling was leaking and our room was also right next to the elevator (very noisy). The staff was great. The pool room was cold and so was the pool. The hot tub was not working properly either and yes, it was also cold. The main reasons I chose this hotel was for the pool and hot tub and neither were good unfortunately.
Stayed 1 night in Dec 2022

10/10 Excellent

Sumera

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool

6/10 Okay

Launa

Liked: Cleanliness, staff & service, amenities
They charge for parking be aware of that,to park outside in Windsor .

8/10 Good

Albert, Mississauga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Vinnie

Stayed 1 night in Dec 2022

6/10 Okay

Guy

Liked: Staff & service, amenities
The room appeared to be rundown and ready for some refreshing. Walls had scuffs and marks and in bathroom you could see tape for drywall taping through the paint in the ceiling. Also mold around tub and on ceiling. Unit to cool/ heat made a click noise most of the nite. Eventually turned it off. POSITIVE: checkin staff good, bed comfortable/ pillows also. Room clean . Not worth the price paid though. Had not been here for a while and maybe not for a while again. Lastly hard to tell if grill55 was open and is there a bar in evening. New reno closes off the area and does not feel welcoming to come in.

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel overbooked. When I arrived, they did not have a room for me. They tried putting me in a room with no working shower, no bedding, and holes in the wall. Then they came up and apologized for giving me that room because it wasn’t meant to be booked. They moved my son and I to a new floor. The room had no bed at all, just a single pullout couch. And no phone. The phone was the least of my problems but did make it even more frustrating because I had to try to look up the number for front desk myself. Then they came back up and apologized because they didn’t realize we actually wanted beds. My son is 14. It’s inappropriate for me to share a bed with him. They said they would fix it, but didn’t come back up. We dragged everything back downstairs and talked to the front desk who told us they had done everything they could and had offered a room. I asked for a manager, they said no one was available but I could phone on Monday. I asked for a refund since I at that point had to drive home, they refused. It was the worst experience I’ve ever had. I was exhausted. Thankfully Expedia helped out but the hotel itself was horrible!!!! I’ll never book again at a holiday inn.

10/10 Excellent

Andre R

Stayed 1 night in Nov 2022

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hockey tournament, kids running & yelling up & down halls until late (2AM) both nights & knocking on the doors & laughing about it

8/10 Good

Melanie

Stayed 1 night in Nov 2022

8/10 Good

Faiz, Bloomington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

6/10 Okay

Denise

Stayed 1 night in Nov 2022

8/10 Good

Mihai A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late. Front desk clerk was very pleasant and helpful
Stayed 1 night in Nov 2022