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Hotel Altus Palace - Destigo Hotels

5.0 star property
VIP Access

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Photo gallery for Hotel Altus Palace - Destigo Hotels

Pool
Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Superior Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated
Front of property
Interior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • 24/7 front desk

Explore the area

Map
15 Wierzbowa, Wroclaw, Dolnoslaskie, 50-055
  • Wroclaw SPA Center
    ‪1 min walk‬
  • Wroclaw Opera
    ‪4 min walk‬
  • Galeria Dominikanska
    ‪6 min walk‬
  • Wroclaw (WRO-Copernicus)
    ‪29 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Apartment

Superior Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Apartment

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Exclusive Apartment

  • 51 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Double Room

Junior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Double Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Double Room (with Mezzanine)

Design Double Room (with Mezzanine) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Design Double Room (with Mezzanine)

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

  • 51.00 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Altus Palace - Destigo Hotels

Luxury Wroclaw hotel in Wroclaw City Center with a full-service spa
This hotel features a full-service spa, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Hotel Altus Palace - Destigo Hotels offers 81 accommodations with minibars and a safe. Each accommodation is individually decorated. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a sauna and a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Altus Palace - Destigo Hotels. During your stay, you're just a quick walk from Wroclaw Market Square. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy international cuisine while dining at WIERZBOWA 15
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Wroclaw SPA Center and 9 minutes on foot from Wroclaw Market Square
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Hotel Altus Palace - Destigo Hotels offers its guests a full-service spa, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

3 meeting rooms and coworking spaces are available. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the luxury Hotel Altus Palace - Destigo Hotels. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Altus Palace - Destigo Hotels was completed in July 2022.

Smoking is allowed in designated areas at this 5-star Wroclaw hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
WIERZBOWA 15 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
LOBBY BAR – On-site bar. Open daily.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Uncovered parking on site (PLN 150 per day)
  • Valet parking on site (PLN 150 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 120 to 120 for adults and PLN 120 to 120 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LOBBY BAR
  • WIERZBOWA 15

Things to do

  • 24-hour gym
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per day
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 120 to 120 for adults and PLN 120 to 120 for children
  • Airport shuttle fee: PLN 100 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: PLN 150 per day
  • Valet parking fee: PLN 150 per day
  • Pet fee: PLN 150 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Altus Palace - Destigo Hotels offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Altus Palace
Altus Destigo Hotels Wroclaw
Hotel Altus Palace Destigo Hotels
Hotel Altus Palace - Destigo Hotels Hotel
Hotel Altus Palace - Destigo Hotels Wroclaw
Hotel Altus Palace - Destigo Hotels Hotel Wroclaw

Hotel Altus Palace - Destigo Hotels Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 266 out of 309 reviews
Rating 8 - Good. 31 out of 309 reviews
Rating 6 - Okay. 6 out of 309 reviews
Rating 4 - Poor. 2 out of 309 reviews
Rating 2 - Terrible. 4 out of 309 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a quiet area but close to the city centre. The staff were very friendly. Very comfortable bed, lovely free breakfast. We were sorry only to be staying for one night but would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Isabella, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything except the noise from outside. Tramway too loud! Breakfast ends too soon. It should be open minimum until 12pm.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kevin, Coldspring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the rooms everything about this place is amazing! They bring you cookies at night and the bathrooms have heated floors. Such a nice place, and friendly staff. I would go back to this location just for the Hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Pedro Leobardo Montalvo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff. Amazing food, breakfast was varied and delicious. Loved our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dayou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thumb up
Excellent services professional staff, just-right location and superb breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Natalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Colleen, University Place

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was directly behind the front desk and was not optimal. The view from the window was a street car. The area is ok and close to the main square. The staff were helpful and kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Iwona

Stayed 1 night in Sep 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite luxury /Gorgeous property.
A beautiful, spacious room exemplifying the best in hospitality. The bar needs a wider range of wines by the glass and they need to have available a continental breakfast for those who want a light breakfast. The friendly bar tender created a welcoming atmosphere in the late evenings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
treatment was great!
Stayed 3 nights in Sep 2024

2/10 Terrible

Vincent

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
noise
my room was connected to street and with tram passing by on 2 meters, every 15 minutes the noise in the room was so noisy that I couldnot sleep. this started at 5 o'clock in the mornign
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay from start to finish. Great, spacious room. Friendly and attentive staff. Nothing negative to report
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Altus Palace, it’s a very nice hotel with large rooms and very helpful staff. We dined at the restaurant, the food was great but quite expensive. We would recommend this hotel to anyone looking for a bit of luxury
Stayed 1 night in Sep 2024

10/10 Excellent

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel near city center.
Stayed 5 nights in Sep 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't fault this hotel .staff very helpful.close to all you need to see in Wroclaw
Stayed 3 nights in Sep 2024

10/10 Excellent

Grecia

Stayed 2 nights in Aug 2024

8/10 Good

marvin

The train ran outside my room all night
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
This is a luxury hotel, tastefully decorated, meticulously finished and well looked after. The staff is super nice, extremely polite and very helpful. We asked to change our room and the next day we were offered an upgrade. Breakfast was delicious and there were lots of varieties.
Stayed 4 nights in Sep 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Dariusz

Stayed 1 night in Aug 2024