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DoubleTree by Hilton York

4.0 star property

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Photo gallery for DoubleTree by Hilton York

Exterior
Reception
Room, 1 Double Bed (Cosy Room) | In-room safe, individually decorated, desk, blackout curtains
Family Room (2 Rooms) | In-room safe, individually decorated, desk, blackout curtains
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service

Explore the area

Map
St Maurices Road, York, England, YO31 7JA
  • Shambles
    ‪5 min walk‬
  • York Minster
    ‪6 min walk‬
  • Jorvik Viking Centre
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪57 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

In-room safe, individually decorated, desk, blackout curtains

Family Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Cosy Room)

In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Cosy Room)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (Duplex)

Room, 1 Double Bed (Duplex) | In-room safe, individually decorated, desk, blackout curtains

Room, 1 Double Bed (Duplex)

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, individually decorated, desk, blackout curtains

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, desk, blackout curtains

Junior Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Rooms)

In-room safe, individually decorated, desk, blackout curtains

Family Room (2 Rooms)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, individually decorated, desk, blackout curtains

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hampton by Hilton York Piccadilly

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1009)
The price is CHF 180
for 1 room
includes taxes & fees
13 May - 14 May
Hampton by Hilton York Piccadilly

About this property

DoubleTree by Hilton York

Hotel with a 24-hour fitness centre, a quick walk to Shambles
This hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and coffee/tea in a common area.
DoubleTree by Hilton York offers 143 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually decorated. This York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton York. During your stay, you're just a quick walk from Shambles. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy local cuisine while dining at The Yorkshire bar & grill
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Shambles and York Minster
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 4 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton York.

Smoking is allowed in designated areas at this 4-star York hotel.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
DoubleTree by Hilton York has a restaurant serving breakfast, lunch, dinner and light fare.
Yorkshire Cafe – This café specialises in local cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per day)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 for adults and GBP 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Yorkshire bar & grill
  • Yorkshire Cafe

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Nearby parking fee: GBP 25 per day (984 ft away)
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monkbar Hotel York
Monkbar York
Monkbar
Hotel Monkbar
DoubleTree by Hilton York York
DoubleTree by Hilton York Hotel
DoubleTree by Hilton York Hotel York

DoubleTree by Hilton York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Corrine

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort

Disappointing

The hotel was cold in the rooms and public areas. The restaurant was also cold, the food was tepid at breakfast and ala carte dinner. The coffee was just warm from the machine. I heard others making remarks regarding temperature of the property at check out and the receptionist gave the same stock response to all, clearly practised so I am only to assume this is not being resolved.
Stayed 1 night in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good check in, room ok lights very dim, not as clean as it could be, staff very nice and breakfast was superb.
Stayed 1 night in Jan 2025

10/10 Excellent

kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient check in,comfortable accommodation. The hotel was cold in some places, guests had coats on in some communal areas . On the whole though a lovely relaxing stay .
Stayed 2 nights in Jan 2025

8/10 Good

Stewart

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2025

4/10 Poor

Chris

Travelled with partner
We paid for a Hilton hotel as a treat we would normally stay in a Premier Inn but cheapness ! However we feel it wasn’t a Hilton experience! The bathroom wasn’t very clean, hair in the sink and skirting boards full of dust , the toilet roll holder was hanging off so every time it was used the paper fell off ! The toilet seat slipped to the side every time it was sat on ! The wardrobe door was hanging off, and had to be adjusted after every use !! Small things but very annoying all the same.
Stayed 2 nights in Jan 2025

4/10 Poor

Helen

Travelled with family

Room 55 2 room family room

We stayed in room 55 which was the 2 room family room. It was up two flights of stairs with no lift so had to carry newborn up and down along with our bags. The room is a dump. It hasn’t had a make over in a very long time. Old wallpaper peeling away. Old headboards and not what I would have expected from a 4 star hotel. I actually probably want some money back after paying 140 a night . The food for breakfast was Ok , wasn’t hot and not a great deal of selection. The main entrance and the restaurant had nice modern interior
Stayed 2 nights in Jan 2025

4/10 Poor

lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Swami

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms we were allocated was next to garbage collection and was an eyesore going in and out of it
Stayed 2 nights in Dec 2024

6/10 Okay

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Not so happy new year

The room was nice but the bed mattress was far too hard and uncomfortable, this led to a sleepless night for both of us. The room was changed for us without any fuss the next morning, when i was also given a parking space. We decided to drive out of town, but when we returned my parking space was taken by someone else, leaving me nowhere to park. Then at 6.15am the fire alarm sounded and we were evacuated out into the pouring rain, another sleep affected night. There was no explanation of why the alarm went off. Because of all this and the poor weather we decided to cut our stay short by one night.
Stayed 3 nights in Dec 2024

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Clive

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Lissy

Liked: Cleanliness, staff & service, property conditions & facilities
Massive family room, very convenient. Excellent location. Not very easy of hauling large suitcases up multiple flights of stairs… but the room made it worth the climb!
Stayed 2 nights in Dec 2024

8/10 Good

Moira

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 1 night in Nov 2024

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness
Adequate hotel. Location was good, easy walking distance to the centre of York. Beds were not very comfortable, quite hard. Bathroom was small and not very good. Room was very noisy, as it looked out over a busy road. Wi-fi quality was poor, insufficient for even basic browsing.
Stayed 2 nights in Dec 2024

2/10 Terrible

Janet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Breakfast horrible eggs just like rubber, bacon tough and nut right warm. Properly was dated and chipped wood, floor in corridor had big dips in it so if you were unsteady on your feet you could have hurt yourself.
Stayed 2 nights in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad breakfast

Very good location and the room was very spacious, however the breakfast was not good. Had to wait for items to come out and the bacon looked like it had been boiled. The coffee was in a flask and very weak. Not what I have experienced at other hotels in the chain.
Stayed 1 night in Dec 2024

6/10 Okay

Chris

Travelled with group
Limited parking at the property & cannot reserve a space prior to arrival. Rooms are located across different buildings so you may need to leave the main building to get to your room
Stayed 1 night in Dec 2024

6/10 Okay

Ian, Whitehaven

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024