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Hedley House Hotel

3.0 star property

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Photo gallery for Hedley House Hotel

Interior entrance
Terrace/patio
Bar (on property)
Hypo-allergenic bedding, desk, laptop workspace, WiFi
Junior Room | Hypo-allergenic bedding, desk, laptop workspace, WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Room service
  • Gym
  • Hot tub
  • Bar
  • Parking available

Explore the area

Map
3 Bootham Terrace, York, England, Yo30 7DH
  • York Minster
    ‪8 min walk‬
  • Shambles
    ‪13 min walk‬
  • York City Walls
    ‪14 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Quadruple Room

  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, desk, laptop workspace, WiFi

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room (3)

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Family Triple Room (3)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room (4)

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Family Room (4)

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, desk, laptop workspace, WiFi

Superior Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, WiFi

Economy Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Studio

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room, 3 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, WiFi

Superior Triple Room, 3 Single Beds

  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, WiFi

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | Hypo-allergenic bedding, desk, laptop workspace, WiFi

Junior Room

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hedley House Hotel

Victorian hotel with fitness centre and spa services
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and Access to hot tub are on-site.
Hedley House Hotel offers 27 accommodations with designer toiletries and a hairdryer. This accommodation is furnished with desks and desk chairs. 40-inch Smart televisions come with premium digital channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, facials, body wraps and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Hedley House Hotel. During your stay, you're just a quick walk from York Minster. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Within a 15-minute walk of York Minster and Shambles
Hedley House Hotel offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly Hedley House Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian York hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Hedley House Hotel has a restaurant serving breakfast, brunch, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Latvian, Polish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (GBP 15.80 per day)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 10:00 AM for a fee: GBP 16 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 70.0 per day.
  • Cots (infant beds) are available for GBP 15 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 1.50 per stay (for stays between 1 January and 31 December)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.00 for adults and from GBP 7.95 for children
  • Secured self-parking fee: GBP 15.80 per day
  • Crib (infant bed) fee: GBP 15 per stay
  • Rollaway bed fee: GBP 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hedley Hotel
Hedley House
Hedley House Hotel
Hedley House Hotel York
Hedley House York
Hedley Hotel York
Hedley House Hotel York
Hedley House Hotel Hotel
Hedley House Hotel Hotel York

Hedley House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 372 reviews
Rating 8 - Good. 128 out of 372 reviews
Rating 6 - Okay. 25 out of 372 reviews
Rating 4 - Poor. 15 out of 372 reviews
Rating 2 - Terrible. 3 out of 372 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Headley House Hotel
Overall we had a lovely stay at Headley House Hotel. Hosts friendly and accommodating. Good location and easy walk into town centre.
Room view
Stayed 2 nights in Dec 2024

10/10 Excellent

Stuart

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and close to the Minster
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was a lovely place to stay, staff were wonderful, and it was so accessible. There is a little path along side the train station car park that made it so easy. Lovely place I’d stay there again x
Stayed 3 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Our stay was brilliant. The hotel was spotlessly clean and the staff couldn’t do enough to help. Would definitely stay there when next in York
Stayed 2 nights in Nov 2024

10/10 Excellent

Bin

Stayed 2 nights in Nov 2024

8/10 Good

GARY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property in great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, comfortable beds
Staff were super friendly, very comfortable beds and nice bathroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Had a lovely comfortable stay - staff very friendly and helpful, very comfortable room and fabulous breakfast, thank you
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Room is clean, tidy and spacious. Kitchen is well equipped.
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

C

Stayed 1 night in Oct 2024

10/10 Excellent

Jun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to all the attractions.
Stayed 2 nights in Aug 2024

4/10 Poor

Andrew

Business traveller
Disliked: Property conditions & facilities
Really Dated - carpet’s worn right down to holes. I was in a basement room - no phone signal and very poor WiFi. I had to go outside to call. TV eventually worked. Room was really cold and no way to turn it up. Shower had very little pressure. Should’ve paid me to stay there! Outside area is ok to sit but if winter and in the basement rooms - good luck! I booked two rooms and won’t be back!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, use of carpark costs extra
Very nice hotel, friendly and very close to town center. Would stay there again. You do need to pay extra to use the carpark, the cost was not included in the room rate, it was an extra that needed to be paid on checkout. It was a pretty reasonable price given the location but just be aware and make sure to factor it in if you are on a tight budget.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxed stay, comfortable rooms and a great breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in york
Let us check in early. Ample parking. Friendly staff. Very clean. 5 mins into York wall. Spacious room. Fantastic breakfast apart from small thin sausage. I wanted something nice and juicy. Great service.
Stayed 1 night in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hosts. Very friendly and accommodating. Would definitely recommend.
Stayed 1 night in Aug 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and friendly staff. Excellent breakfast including plenty of GF and DF options.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay of 3 nights was wonderful- our bed was very comfortable, the hotel was very quiet, breakfast was very good with lots of choices. We also had dinner one night in their restaurant and it was very good. The staff all went out of their way to help us when needed. Very friendly hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Paola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property just a 10-minute walk from the city centre! The staff is very nice and helpful, which is a great plus! I was in York for work, and as a girl travelling alone I am always a bit scared when booking new places - although I did not get back after 11 pm any of the evenings, I felt very safe when walking alone at night. The property has a lovely garden outside, and there is a small gym and a jacuzzi (I haven't used any of these, but it's still a great offer!). Wi-Fi works very well. My only issue (which was not an issue for me) was that my room was located on the 3rd floor accessible only by stairs - as mentioned, it was not an issue for me, but if this could be an issue for you maybe it's worth it checking directly with the property, I am sure they will find a way to accommodate your requests!
Stayed 4 nights in Jul 2024