Holiday Inn York City Centre by IHG

4.0 star property

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Photo gallery for Holiday Inn York City Centre by IHG

Lobby sitting area
Exterior
Lobby
Premium Room, Multiple Beds | Desk, free cots/infant beds, free WiFi, bed sheets
British cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
53 Piccadilly, York, England, YO1 9PL
  • York City Walls
    ‪6 min walk‬
  • Shambles
    ‪7 min walk‬
  • York Minster
    ‪12 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪48 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Premium Room, Multiple Beds

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn York City Centre by IHG

Hotel with a fitness centre, a short walk to York City Walls
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and conference space.
Holiday Inn York City Centre by IHG offers 100 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and designer toiletries. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn York City Centre by IHG. During your stay, you're just a quick walk from York City Walls. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of York City Walls and Shambles
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square metres) and includes conference space. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn York City Centre by IHG.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Holiday Inn York City Centre by IHG has a restaurant serving light fare only.
Room service (during limited hours) is available.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.99 to 18.99 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 1,292 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16.99 to 18.99 per person
  • Nearby parking fee: GBP 16 per day (1148 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

53 Hotel
53 York
Hotel 53
Hotel 53 York
53 Hotel York
Holiday Inn York City Centre Hotel
York City Centre By Ihg York
Holiday Inn York City Centre
Holiday Inn York City Centre by IHG York
Holiday Inn York City Centre by IHG Hotel
Holiday Inn York City Centre an IHG Hotel
Holiday Inn York City Centre by IHG Hotel York

Holiday Inn York City Centre by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 389 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 60 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Feb 2025

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

maggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Functional & convenient for Barbican - comfy bed & inexpensive so did the job
Stayed 1 night in Feb 2025

8/10 Good

Fiona

Travelled with family
Liked: Staff & service
Reasonable standard but common ares are a little tired and could do with some TLC. Staff were very helpful. We did not eat in hotel but plenty of choice of places to eat close by. Dick Turpin’s grave is behind the hotel.
Stayed 1 night in Feb 2025

2/10 Terrible

Katherine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

CRAIG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Poor choice of food and very small bar area, had to order food in
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Liked: Cleanliness
When I first got into the room (107) I noticed a loud whirring noise outside. On investigation it was coming from a bank of fans directly below the window. I went to reception at around 19:45 to ask of we could be moved, and was told no as there were no other rooms available. The gentleman on reception said it wouldn't be a problem as the fan is an extract fan for the kitchen a d would go off atbaround 21:15. The fans didn't go off and were operating all noghtband into the morning. and ate still.on now. I and my family have hardly slept as a result of the noise.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Easy with no fuss efficient.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service
Mixture of experience. Staff were efficient and friendly. The hotel was clean and had a fairly nice lounge area. The downfall of our stay was the fairly cold temperature in the room caused by a draught coming through the window. This also let in noise and we frequently heard the less sober individuals leaving the Weatherspoons opposite. We felt the room was quite small as we used the sofa bed which meant the two beds took up almost all of the space in the room.
Stayed 3 nights in Feb 2025

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York

Good location to get to all parts of the city to visit places of interest, shopping and food and drink options. Hotel clean and comfortable, staff friendly. Breakfast option was expensive so eat out at a cheaper establishment nearby.
Stayed 2 nights in Feb 2025

6/10 Okay

Anthony

Stayed 1 night in Feb 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

family stay

Hotel was fine, and room comfortable. Options for breakfast were limited.
Stayed 2 nights in Feb 2025

6/10 Okay

Jill

Travelled with group
Liked: Staff & service

One cold & noisy night!

We stayed in a twin room No 105.. on Friday 7th Feb for one night.. had it been more nights i would need to move rooms..due to noise, draft and cold.. First impressions was ok, but cleanliness / deep cleaning was poor / lacking.. skirting boards were dirty, orange juice spilled down wall from previous guest.. bathroom needs a lick of paint etc.. The beds are very bouncy and soft, not very comfy for me. The one heater in the room was ok but as the inadequate windows let a really bad draft/cold in it really could not warm the toom well.. secondary glazing is required!! And this would help the horrendous noise from the multitude of air con unit fans sat outside the window... They dont stop running so offer a horrible humming noise All Night! We tried to block out the noise and cold draft from the window with the heavy curtains but didnt help.. We didnt do breakfast, as wanted to eat out, so room cost £99 for a cold & noisy night.. advised reception of its problems on check out.. their reply was we will log it!! My advice to the hotel us, if a room receives a complaint a manager should go sleep in it for one night and test it out!! We wont return.. sorry! (Wont let me add photos)
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything as expected

😊
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
The room was in a good location but was way too small for a family. It was the only room suggested for a family but it was really small.
Stayed 2 nights in Dec 2024

8/10 Good

Julia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are very small and the pillows we had were lumpy. The staff were amazing and the breakfast was really good! Walking distance to town center. Back of hotel looks out to Dock Turpin’s grave which was a loud late night hang out for people drinking - lots of litter.
Stayed 2 nights in Jan 2025

2/10 Terrible

Jill

Travelled with family
Liked: Cleanliness

Standard hotel, horrific noise from outside units

Typical Holiday Inn with a great location, but unfortunately, my experience was marred by the noise. I booked three rooms, all next to each other, with room 108 being in the middle. The issue was that the air conditioning units outside our windows were incredibly loud—impossible to sleep through. I raised the issue with the hotel, and they were helpful in moving us, but the only available option was a room on the 5th floor directly above the original rooms. The noise was still noticeable, though slightly better. The hotel provided earplugs, but they didn’t help much. The staff were excellent and accommodating, but I strongly recommend checking whether your room is near the air conditioning units before booking. If you’re offered a room near them, ask to be moved immediately.
Stayed 1 night in Jan 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wheelchair user.

Lovely hotel, really easy check in. I’m a wheelchair user the lift is a little tight for a larger wheelchair and another person but doable, just. They didn’t have a wheelchair accessible room for 3. But the room we stayed in was large and I was able to get in with my chair. The bathroom wasn’t big enough to get my chair in . The hotel was clean, smells lovely, room was clean apart from mould on the nets.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Team was very helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Djafar

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

York

Well positioned very central easy access to York City centre
Stayed 1 night in Jan 2025