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Sun Moon Lake Hotel

4.0 star property

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Photo gallery for Sun Moon Lake Hotel

Terrace/patio
Lobby
View from room
Standard Room, Lake View | Premium bedding, down duvets, minibar, in-room safe
Standard Room, Lake View | Premium bedding, down duvets, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
No. 419, Zhongshan Rd, Yuchi, Nantou County, 555
  • Shueishe Pier
    ‪17 min walk‬
  • Sun Moon Lake
    ‪4 min drive‬
  • Yidashao Pier
    ‪19 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Non Smoking, Mountain View

Deluxe Twin Room, 2 Single Beds, Non Smoking, Mountain View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Twin Room, 2 Single Beds, Non Smoking, Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Lake View

Standard Room, Lake View | Premium bedding, down duvets, minibar, in-room safe

Standard Room, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Deluxe Quadruple Room, Lake View

Deluxe Quadruple Room, Lake View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Quadruple Room, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Mountain View

Standard Room, 2 Single Beds, Mountain View | Premium bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Quadruple Room

  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for Suite, 1 King Bed, Lake View

Suite, 1 King Bed, Lake View | Living area | 37-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Lake View

  • 49.6 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Non Smoking, Lake View

Grand Suite, 1 King Bed, Non Smoking, Lake View | Premium bedding, down duvets, minibar, in-room safe

Grand Suite, 1 King Bed, Non Smoking, Lake View

  • 165 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Japanese Double Room

Premium bedding, down duvets, minibar, in-room safe

Lake View Japanese Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Japanese Twin Room

Premium bedding, down duvets, minibar, in-room safe

Lake View Japanese Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Lake View Suite

Premium bedding, down duvets, minibar, in-room safe

Lake View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lake View Quad Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Lake View Quad Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Quad View Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Quad View Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Mountain View Japanese Twin Room

Lobby

Mountain View Japanese Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Mountain View Twin Room

Premium bedding, down duvets, minibar, in-room safe

Mountain View Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Splendor Presidential Suite

Premium bedding, down duvets, minibar, in-room safe

Splendor Presidential Suite

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Sun Moon Lake Hotel

Family-friendly hotel with fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Sun Moon Lake Hotel offers 106 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and hairdryers. This Yuchi hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sun Moon Lake Hotel. During your stay, you're just a quick walk from Longfeng Temple. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy Taiwanese cuisine while dining at Lobby Bar
  • Buffet breakfast served daily for a fee
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a gym, complimentary bicycles and a playground
  • Within a 10-minute walk of Longfeng Temple and Shuishebayandi Park
Sun Moon Lake Hotel offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Sun Moon Lake Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Yuchi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Lobby Bar – This restaurant specialises in Taiwanese cuisine and serves breakfast, lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: TWD 528 for adults and TWD 308 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Designer stores
  • Free bicycle rentals
  • Gym
  • Karaoke
  • Piano
  • Playground

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's dinnerware
  • Children's games
  • Free cot
  • Highchair
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: TWD 1000
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 1320.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 528 for adults and from TWD 308 for children
  • Late check-out fee: TWD 1000
  • Rollaway bed fee: TWD 1320.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Sun Moon Lake Hotel
Sun Moon Lake Hotel Taiwan/Nantou
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Yuchi
Sun Moon Lake Hotel Hotel
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Hotel Hotel Yuchi

Sun Moon Lake Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 1022 reviews
Rating 8 - Good. 407 out of 1022 reviews
Rating 6 - Okay. 86 out of 1022 reviews
Rating 4 - Poor. 38 out of 1022 reviews
Rating 2 - Terrible. 13 out of 1022 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Chan Yeow

Travelled with family
Location of the Hotel - not so convenient and no shops nearby (nearest is about 15 mins walk). Shuttle bus is every hour to and fro but can always uber around. Hence not a big concern for us and we wanted a quiet place to stay. Breakfast is ok and room is ok
Stayed 2 nights in Dec 2024

10/10 Excellent

Qun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

YULING

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing arrival
A pretty decent hotel. However lack of speaking English is such a deterrent. Despite requesting weeks before arrival, no room with a view offered to us. Point to note - plug points are very different from other hotels!
Stayed 1 night in Nov 2024

10/10 Excellent

jennifer, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Xinming

Travelled with family
Disliked: Property conditions & facilities
Peaceful property by the lake with easy access to bike lane/footpath that goes around the late. I enjoyed the morning hike and free bike rentals. However, there is no good F&B options in the immediate vicinity and closest cafe establishments are around 1KM away on foot. The hotel look worn and due for renovation. Service is mediocre and transactional (no smiles).

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Daisy

Travelled with partner
Liked: Cleanliness, staff & service
Good hotel to stay in. There's some mould in the bathroom. Only a few staff members speak English.

10/10 Excellent

Anthony, Sugar Land

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff, shuttle drive and kitchen staff are very friendly, and excellent,
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Descent breakfast
Nice breakfast selection
Stayed 1 night in Oct 2024

8/10 Good

Meng-Chia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

MEI YU

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location but hotel feels outdated
Well located hotel and staff are good/helpful. The hotel itself is showing its age and needs to be refurbished. Whilst beds are good, rooms look old and bathrooms are unusual! Breakfast has a good selection but surprised that the bar never opened on a Saturday night.
Stayed 2 nights in Aug 2024

6/10 Okay

Thomas Thieu

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staffs are excellent. The property is dated and need updating to modern stage.
Stayed 1 night in Jul 2024

8/10 Good

quynh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location on the lake
the window view facing the lake is amazing. the room is nice, comfortable . the bikes are very old and many of them were difficult to get the kickstand to move. the breakfast was typical asian fare. right on the bikepath so nice area to walk and hangout.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the lake!
Excellent spot with a beautiful walkway. The Immediate lake access was perfect. The food was good, and the staff were amazing. Perfect place to stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

IJON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Jasmine, libertyville

Travelled with family
Property is ok. Spacious room and nice view of lake. Bathroom shower is spacious but old looking as it needs to be caulked. Need a better breakfast spread as mostly vegetables. The men’s bathroom should be closed as not a nice sight to see men washroom as walking to breakfast area each morning. Asked to seat far away from bathroom hallway.
Stayed 3 nights in Jun 2024

10/10 Excellent

ximing, Richmond Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, clean room.
Stayed 1 night in Apr 2024

10/10 Excellent

Teng Yang

Stayed 1 night in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024