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Resort La Ginabelle

4.0 star property

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Photo gallery for Resort La Ginabelle

Exterior
Outdoor pool, pool loungers
View from property
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Spa
  • Housekeeping

Explore the area

Map
Vispastrasse 52, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    ‪1 min walk‬
  • Sunnegga Ski Resort
    ‪16 min walk‬
  • Zermatt-Furi Gondola
    ‪17 min walk‬
  • Sion (SIR)
    ‪77 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down duvets, memory-foam beds, free minibar items

Deluxe Double Room

  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Apartment

Superior Apartment | Premium bedding, down duvets, memory-foam beds, free minibar items

Superior Apartment

  • 48 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Single Sofa Beds

View all photos for Premium Apartment

Premium Apartment | Living area | 43-inch TV with cable channels, heated floors

Premium Apartment

  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, memory-foam beds, free minibar items

Standard Double Room

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down duvets, memory-foam beds, free minibar items

Premium Double Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment | Premium bedding, down duvets, memory-foam beds, free minibar items

Comfort Apartment

  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, down duvets, memory-foam beds, free minibar items

Comfort Single Room

  • 17 sq m
  • Mountain view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, down duvets, memory-foam beds, free minibar items

Comfort Double Room

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About this property

Resort La Ginabelle

Riverwalk hotel with full-service spa and free local area shuttle
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
Resort La Ginabelle offers 47 accommodations with minibars (stocked with some free items) and a safe. Rooms open to balconies. This individually furnished accommodation has separate sitting areas. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Resort La Ginabelle. During your stay, you're just a quick walk from Zermatt-Matterhorn Ski Paradise. Features include free WiFi in public areas and a free area shuttle, plus a full-service spa.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, facials or body scrubs at the spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Zermatt-Matterhorn Ski Paradise and 3 minutes on foot from Zermatt–Sunnegga Funicular
  • Free local-area shuttle service
Resort La Ginabelle offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A fitness centre, spa services, and a terrace are also featured at the family-friendly Resort La Ginabelle.

This 4-star Zermatt hotel is smoke free.

Resort La Ginabelle has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free area shuttle
  • Free babysitting
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Freezer
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Toaster

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

This property is closed from 22 April 2025 to 15 May 2025 (dates subject to change).
The property is closed between 30 June and 7 July.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Resort La Ginabelle

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Resort La Ginabelle Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 131 out of 177 reviews
Rating 8 - Good. 35 out of 177 reviews
Rating 6 - Okay. 6 out of 177 reviews
Rating 4 - Poor. 4 out of 177 reviews
Rating 2 - Terrible. 1 out of 177 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Clifford

Stayed 1 night in Jun 2024

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024

10/10 Excellent

Irelis, CHARLOTTE

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is so beautiful. Since we got there the customer service was amazing. The resort was very accommodating to all our necessities from spa, dining, transportation and accessibility to near by attractions. I would love to come back and visit. Highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort La Ginabelle blew me away in a variety of ways! The staff was incredibly present, attentive, and kind. Our surprise upgrade on arrival to a suite with a view of the Matterhorn was spectacular. The breakfast buffet rivals that of a number of globally renowned five star hotels. And, of course, the spa (after a day of hiking) is the cherry on top. I can't recommend this hotel enough, especially with the exceptional service that helped us catch our train 7 minutes after checking out. If you're in Zermatt, don't want to stay on the shopping street, and want an amazing accommodation, Resort La Ginabelle should be a top choice.
Stayed 2 nights in May 2024

10/10 Excellent

Derek, Camillus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First consideration if ever traveling to Zermatt again! Staff, facilities, property 10/10
Stayed 3 nights in May 2024

10/10 Excellent

Pratika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an awesome property. Their staff is also welcoming and helpful. I loved their breakfast as they had many options for vegetarians as well. Highly recommend this property if you are visiting Zermatt.
Stayed 2 nights in May 2024

10/10 Excellent

Hsiao Yun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Homa, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best breakfast in all my European travels. The spa and heated pools were fantastic. Friendly and very helpful staff. Easy 10 minute walk to the town center. Clean and comfortable room. Loved the bathroom. Overall very satisfactory experience.
Stayed 1 night in May 2024

10/10 Excellent

Abby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most amazing property with great food and spa/pool. Perfect for adults and families. This is our 3rd time h we look at other properties but we always come back! Beat staff and great environment. Recommend 5 stars!
Stayed 7 nights in Mar 2024

10/10 Excellent

Siuzanna

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay & well maintained hotel, incredible spa. Few things for improvement: should be 4 pillows for king size by default (we had to ask for more, as had only two), a bit disappointed with 2 duvets for a king size bed, where it’s normally just 1. Rather than that,- incredible stay! Thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Heinz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great facility with excellent SPA, extreme friendly staff and delicious breakfast / dinner, located 5 minutes from Sunnega station that takes you to the slopes
Stayed 5 nights in Feb 2024

10/10 Excellent

edip anil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room design and cleanliness, but our hearts were stolen by the fantastic staff. Absolute recommendation!
Stayed 2 nights in Feb 2024

10/10 Excellent

nikolai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families - even don’t think about any other place. Amazing spa amenities and kids room. All people are friendly and the atmosphere is very positive.
Stayed 6 nights in Feb 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutly recommend this property to anyone looking to blown away by an exceptional resort. We went to plenty of bars around Zermatt, and the best creative cocktails to be had are at La Ginabelle.
Stayed 5 nights in Jan 2024

10/10 Excellent

Claire

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would definitely stay here again. We had a 2 bed 2 bath apartment which was perfect for our family of 4. Close to the lift and shopping and dinning options.
Stayed 4 nights in Jan 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staffs are very friendly. I had been contacting the hotel due to potentially late check in caused by flight cancellation and delays. They gave me options for late check in if I arrived after 11pm. Sarina and her colleagues monitored my status and arranged a taxi pickup from the train station. The room was clean and nice with a balcony. The breakfast buffet was delicious and provided enough variety. This hotel is only a few minutes walk to sunnega. Very convenient location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Amenities
High end wonderful property, mixture of old world charm and modern amenities! Location cannot be beat, close to shopping streets, ski areas, trains and buses for travel and ski. All in a beautiful area by river, the sounds very tranquil. staff very personable and helpful. The pools and spa area outstanding, truly luxurious. Only place in town I believe with pools outside, gorgeous. And our room had view of Matterhorn, what a treat! Saw the sun glow on top 3 mornings, so blessed! Our family of 5 loved it! Ski room also heated your boots at night! Amazing stay! Would love to return. Oh and before I forget, an incredible breakfast! Make your own juice room, live cooking, fresh honey you take from the comb, outstanding quality! And Prosecco 😉
Stayed 4 nights in Dec 2023

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort super friendly staff. We stayed there for a ski holiday. 5 minute walk to the Sunnegga funicular and right across the street from the blue shuttle to get to the other lifts. The breakfast was great and our family enjoyed the Spa facilities after our days of skiing. Highly recommend this hotel.
Stayed 4 nights in Dec 2023

10/10 Excellent

Carolin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles war perfekt! Sehr freundliches Personal, fantastisches Frühstücksbüffet und ein wunderbarer Spa Bereich. Traumhaft!
Stayed 6 nights in Nov 2023

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay! We were here for our honeymoon and it was 10/10. The continental breakfast was very convenient and the restaurant staff were very friendly. The pools and saunas were a great way to relax after days exploring the area.
Stayed 3 nights in Sep 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
This entire stay exceed my expectations. The pool / jacuzzi was my absolute favorite. It was great way to relax after the long hikes! My one and only suggestion is to add fans / ceiling fans to rooms during summer. It’s just too hot this day in age to not have any way to cool the room. As far as everything else, pool, room, views, food, shower , was spectacular. Would love to return one day
Stayed 3 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 3 nights in Aug 2023

10/10 Excellent

Raminder

Stayed 1 night in Aug 2023

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent and the amenities were the best we’ve had - beautiful bathrooms, comfortable beds and spacious rooms. It as lol felt luxurious.
Stayed 3 nights in Jun 2023