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"Nice welcome, although the staff member was on her own for our arrival, juggling reception and bat she was very helpful. Hotel Well positioned for the ... " More
15 May 2023 by Dominique Van Ooteghem, General Manager
Dear Gary,Thank you for taking the time to share your feedback.We aim to meet the requirements of our guests and so regret to read that you were not completely satisfied with our service as well as our amenities.We also regret that you weren’t satisfied with the options in our restaurant. Our restaurant is open from Monday until Thursday from 11h30-14h30 and 18h00-22h00. On Friday the restaurant is open at noon. Besides these hours snacks are available 24/7.Furthermore, we’re sorry to hear your report of a smell in your room; rest assured, our housekeeping team will investigate this to ensure we better meet your expectations in future.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Dominique Van Ooteghem, General Manager
13 Dec 2021 by Kenneth Claerbout, General Manager
Dear Vural, Thanks for your rating of our hotel. Sorry your stay was not what we would have liked. Any suggestions on how we could improve it? We look forward to the pleasure of seeing you again in the future. Kind regards, Kenneth Claerbout, General Manager
15 May 2018 by Kenneth Claerbout, General Manager
Dear Guest, Thank you for your review. It's rewarding that you appreciated the quality of our welcome. Thanks for your positive feedback on your relaxing shower, the cleanliness and modern design of your room. We are sorry for the inconvenience. Feel free to warn us on spot next time in case of noise coming from inside, so we can act accordingly. We are here for you. Thanks again for pointing out our great emplacement and the availability of parking spaces on spot and outside. We are delighted that you enjoyed our tasty breakfast. We look forward to welcoming you again. Best regards,
16 Feb 2024 by Ibis Aalst General Manager, Manager
Dear Rainer,Thank you for taking the time to share your review.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope you will consider staying with us again in the future. Best regards,Ibis Aalst General Manager, Manager
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly ibis Aalst Centrum. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Aalst hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Free RV, bus, truck parking , Parking (limited spaces) , Free parking nearby
Ibis Aalst Centrum offers 78 accommodations with a hairdryer and free toiletries. Beds feature down duvets. 26-inch LED televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Ibis Aalst Centrum has a restaurant on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.
