Citi Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Citi Hotel

Standard Double Room, Ensuite | Laptop workspace, free WiFi
Interior
View from property
Exterior
Interior

Reviews

6.8 out of 10

Popular amenities

  • Free WiFi

Explore the area

Map
3 Bath Street, Aberdeen, Scotland, AB11 6HY
  • Aberdeen Music Hall
    ‪3 min walk‬
  • Union Terrace Gardens
    ‪4 min walk‬
  • Union Square Shopping Centre
    ‪4 min walk‬
  • Aberdeen (ABZ)
    ‪28 min drive‬

Room options

Standard Triple Room, Ensuite

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Single Room, Ensuite

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

Economy Quadruple Room, Ensuite

  • 13 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

Standard Quadruple Room, Ensuite

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Twin Room, Ensuite

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Ensuite

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Citi Hotel

Hotel in Aberdeen, a short walk to Union Square Shopping Centre
This smoke-free hotel features free Wi-Fi in public areas. Housekeeping is available on request.
Citi Hotel offers 42 accommodations. This Aberdeen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Citi Hotel, you're just a quick walk from Union Square Shopping Centre. Free WiFi in public areas is available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Just a 4-minute walk from Union Square Shopping Centre and a 5-minute drive from University of Aberdeen
Public spaces have free WiFi.

This 3.5-star Aberdeen hotel is smoke free.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Late check-in fee: GBP 10 for check-in between 10:00 PM and 12:30 AM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 10 for check-in between 10:00 PM and 12:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 11:00 AM - 11:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Citi Aberdeen
Citi Hotel Hotel
Citi Hotel Aberdeen
Citi Hotel Hotel Aberdeen

Citi Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 43 out of 213 reviews" "
Rating 8 - Good. 81 out of 213 reviews" "
Rating 6 - Okay. 30 out of 213 reviews" "
Rating 4 - Poor. 26 out of 213 reviews" "
Rating 2 - Terrible. 33 out of 213 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

8/10 Good

James

Disliked: Property conditions & facilities
just a bit rundown lift not working and stair carpet needs cleaned or replaced don't think i would stay here again
Stayed 1 night in Oct 2024

10/10 Excellent

Jim, DUNDEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Adrian

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Inaam

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended. Smelly, poor maintenance, broken lift, poor wifi, delayed hot water in the basin tap and shower.
Stayed 4 nights in Oct 2024

2/10 Terrible

Helder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst hotel I have even seen in my life
The hotel is a nightmare. The maintenance doesn't exist. I had to buy towels, they were disgusting. The room carpet was old and it looked like it havent been vacuum for a feel days. I had to wait for 10 minutes at the reception.
Stayed 1 night in Oct 2024

2/10 Terrible

Luisa-Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not book again. Terrible experience
Nasty carpet, stinky room, they gave me and my family (we have 3 children of ages 1 and 2) room on the 3rd floor while the elevator was not working. What a terrible experience. Will not book again!
Stayed 1 night in Oct 2024

2/10 Terrible

Carla

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here horrible hotel
Do not stay at this hotel it’s not safe. We had people trying our door and knocking when I opened the door it was men of different nationalities, I later discovered the local council are housing homeless immigrants in the hotel. The place is filthy as well. Everything dirty damaged and uncomfortable. Towels hard and awful low quality wouldn’t even use them for cleaning, the same as the bedding. We didn’t sleep at all here and left as soon as we could
Stayed 1 night in Oct 2024

2/10 Terrible

Alison

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Amanda

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Christina

Travelled with group
Disliked: Property conditions & facilities
The place was clean enough, very basic. The lift was broken. It was cash payment only. Definitely could do with a makeover.
Stayed 1 night in Oct 2024

4/10 Poor

Kerrin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures displayed for this hotel definitely do not reflect the actual standard of the rooms. I appreciate this is a budget hotel, but definitely not even to a standard of a 3 star budget hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

Graeme

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just don’t
Totally run down hotel Marks on carpets Ceiling tiles not put back into place
Ceiling tiles
Ceiling tiles
Marks on carpet
Marks on carpet
Stayed 1 night in Oct 2024

2/10 Terrible

Grant

Disliked: Amenities
Avoid at all costs. Limited reception hours. No terrestrial TV and the lift was not working while I was there.
Stayed 3 nights in Oct 2024

2/10 Terrible

Neal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We left!
Our room was literally on the doorstep of a nightclub. We left. When we left, the man at reception seemed very understanding of the situation, as if he knew it was coming?
Stayed 1 night in Oct 2024

4/10 Poor

mark

Stayed 2 nights in Oct 2024

2/10 Terrible

Dariusz

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells, carpet smells and dirt. Citi hotel just discussing. Never rent room in the Citi Hotel
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was done on staff's mobile phone, which felt very sketchy. Room on the 4th floor, of course no lift. Sheets were clean, didn't dare lift to check for mattress protector. Hair in the mug, hairs all over the bathroom, no handsoap, no plug for the sink or a hand towel. Mould around the bath. Somebody had clearly quickly dragged a cloth over the place without actually cleaning anything. TV did not work. Unreliable wifi. Mattress was thin, like something you would find in student accomodation, could feel every spring. Pigeons cooing right beside my head through the wall! For £25 for the night it could have been worse.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to walk quite a way with our luggage the car park we used was on chapel street NCP and only £5.50 over night. We reduced our luggage so we didn’t have much to carry. Staff were very helpful and it was lovely to receive a telephone call prior and after to check if all was well. A very old building unfortunately the lift wasn’t working so we had a few floors to climb but for what we paid it was excellent and would use again.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Stayed 1 night in Sep 2024

6/10 Okay

Kenny

Travelled with group
Liked: Staff & service, amenities
Room needs upgrading. Lift needs fixing, more cupboard space
Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities
Nightmare. Nightclub right across the road. Major racket from 11.30 till after 4am. No plugs for anything in bathroom. No teaspoon or brown/sweetener sugar on tray. Bed uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities
Friendly staff.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in our late 60's and both of us have arthritis and having to climb 4 flights of stairs was a struggle and very painful. Lift out of order.. Sheets had stains that hadn't come out of the wash. Broken socket for plugs on the wall, one cup for drinks, one lamp out of order. Never again stay in such a dirty place. PHOTO'S ARE DECEIVNG ON THE WEBSITE.
Stayed 1 night in Sep 2024