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Mercure Aberdeen Caledonian Hotel

4.0 star property

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British cuisine
In-room safe, desk, iron/ironing board, free WiFi
Miscellaneous
Reception
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
10-14 Union Terrace, Aberdeen, Scotland, AB10 1WE
  • His Majesty's Theatre
    ‪3 min walk‬
  • Union Square Shopping Centre
    ‪4 min walk‬
  • Aberdeen Harbour
    ‪6 min walk‬
  • Aberdeen (ABZ)
    ‪14 min drive‬

Room options

View all photos for Suite

In-room safe, desk, iron/ironing board, free WiFi

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Aberdeen Caledonian Hotel

Hotel with a 24-hour front desk, a short walk to Union Square Shopping Centre
This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Aberdeen Caledonian Hotel offers 83 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Aberdeen Caledonian Hotel. During your stay, you're just a quick walk from Union Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at The Bistro, a brasserie that serves British cuisine
  • Continental breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Union Terrace Gardens and Edward VII
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Aberdeen Caledonian Hotel also features laundry facilities, dry cleaning/laundry services, and 24-hour room service. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekends from 7:30 AM and 10:30 AM.
The Bistro – This brasserie specialises in British cuisine and only serves light fare.
The Caledonian – This café specialises in British cuisine.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Parking on site (GBP 12 per day)
  • Limited on-site parking

Food and drink

  • Weekend continental breakfast available 7:30 AM to 10:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bistro
  • The Caledonian

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Caledonian Hotel Aberdeen
Caledonian Aberdeen
Mercure Aberdeen Caledonian Hotel Scotland
The Caledonian Hotel Aberdeen, Scotland
Mercure Aberdeen Caledonian Hotel
Mercure Caledonian Hotel
Mercure Aberdeen Caledonian
Mercure Caledonian
Mercure Aberdeen Caledonian
Mercure Aberdeen Caledonian Hotel Hotel
Mercure Aberdeen Caledonian Hotel Aberdeen
Mercure Aberdeen Caledonian Hotel Hotel Aberdeen

Mercure Aberdeen Caledonian Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 356 out of 1001 reviews
Rating 8 - Good. 374 out of 1001 reviews
Rating 6 - Okay. 169 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

craig

Stayed 2 nights in Feb 2025

6/10 Okay

Andrew, Taunton

Disliked: Property conditions & facilities
A fairly tired property with a long list of things that just aren’t quite right: curtains that don’t shut, not very comfortable bed, rundown furniture, tired decor. Just a bit shabby throughout. However, I will say that it serves its purpose. A well located very central hotel. I would choose to stay here again, I would just have a better anticipation of what it was I was getting.
Stayed 2 nights in Feb 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Great location.

The hotel was in a.great location. Our evening meal in the hotel was superb. The hotel is a little careworn and the room was really warm. We would stay again.
Stayed 1 night in Feb 2025

8/10 Good

Eileen

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lorna, Inverurie

Travelled with partner
Liked: Cleanliness, staff & service
Nice big bedroom with a view over Union Terrace Gardens. Very good breakfast. Nice staff
Stayed 1 night in Jan 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Divinefavour

Stayed 2 nights in Jan 2025

8/10 Good

Katrina

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great location of travelling by train.

Great location near train station approx 6-10min walk depending on your mobility. We booked a twin room which was comfortable and had everything we needed for our one night stay. No doubt the room could do with some maintenance and a refresh. The doors loudly squeaked which wasnt great if going to the loo during the night. The bathroom door didnt have a working lock and whilst you could adjust the heat in the bedroom you couldn't turn down the heat in the bathroom and with such a small room it made it very hot at night. Staff were very friendly and helpful. Bar well stocked and the hotel was literally 3/4mins from Union street and the main bars, shops and restaurants available. Great 1 night break away and would do again. Would be happy to stay in same hotel for short stays.
Stayed 1 night in Jan 2025

6/10 Okay

Mellissa

Stayed 1 night in Jan 2025

8/10 Good

David

Stayed 1 night in Dec 2024

4/10 Poor

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

avoid

Very shabby poor rooms, below par. Cracked walls drafty windows rattling breeze coming in. Dirty. One tea bag for two guests for two nights not refilled, stained pillows thin not comfortable at all, stained carpet with leaking radiator which also didn’t work. Avoid at all costs
Stayed 2 nights in Dec 2024

8/10 Good

Derek

Stayed 2 nights in Dec 2024

8/10 Good

Alun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Peter

Disliked: Room comfort

Xmas party stay

Stayed for work night out it had a decent size bathroom but shower was small bed was uncomfortable and the room was noisy but this was due to the time of year. The reception staff were over ran as it took nearly 40minutes to get checked in
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Maria Luisa, London

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay in a single room . One night stay and the staff were amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

ALLAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked standard room but smelled of smoke, went back to desk and given free upgrade, friendly polite staff, couldn't fault it
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024