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Rox Hotel Aberdeen by Compass Hospitality

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rox Hotel Aberdeen by Compass Hospitality

In-room safe, desk, free WiFi, bed sheets
Interior entrance
Exterior
Breakfast, lunch and dinner served
Hallway

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
17-23 Market Street, Aberdeen, Scotland, AB11 5PY
  • Union Square Shopping Centre
    3 min walk
  • Provost Skene's House
    4 min walk
  • Union Terrace Gardens
    7 min walk
  • Aberdeen (ABZ)
    22 min drive

Room options

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

In-room safe, desk, free WiFi, bed sheets

Superior Double Room, 1 Double Bed with Sofa bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | In-room safe, desk, free WiFi, bed sheets

Junior Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Rox Hotel Aberdeen by Compass Hospitality

Romantic Aberdeen hotel in Central Aberdeen with a 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Rox Hotel Aberdeen by Compass Hospitality offers 32 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Rox Hotel Aberdeen by Compass Hospitality. During your stay, you're just a quick walk from Union Square Shopping Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Bon Accord Centre and Aberdeen Maritime Museum
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Rox Hotel Aberdeen by Compass Hospitality.

This 4-star Aberdeen hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.
Rox Grill Room – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 5 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rox Grill Room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 11 August 2024 to 11 August 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 5 per person
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.
Property Registration Number 13803557

Property is also known as

Hotel Rox
Rox Aberdeen
Rox Hotel
Rox Hotel Aberdeen
The Rox Hotel Aberdeen, Scotland
Rox Hotel
Rox Hotel Aberdeen by Compass Hospitality Hotel
Rox Hotel Aberdeen by Compass Hospitality Aberdeen
Rox Hotel Aberdeen by Compass Hospitality Hotel Aberdeen

Rox Hotel Aberdeen by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 126 out of 391 reviews" "
Rating 8 - Good. 141 out of 391 reviews" "
Rating 6 - Okay. 61 out of 391 reviews" "
Rating 4 - Poor. 31 out of 391 reviews" "
Rating 2 - Terrible. 32 out of 391 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Nice staff but misses the standard for 4* hotel
Entrance and reception were very pleasant although an issue with room key meant a trip back to reception. I had paid or breakfast and disappointed with the offer. Not worth the additional charge which was a rather poor continental selection. I’d wouldn’t have again but thought the room was good value.
Stayed 1 night in Aug 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean,great location but could do with maintenance
Clean and lovely staff but a little run down in places. Windows dirty but it didn’t matter because the view wasn’t great. The 1st room we were offered we were told not to shut the toilet door or we would be locked in so we opted for another room. The staff were very friendly and so helpful so can’t fault that at all. Location is perfect for a city break.
Stayed 1 night in Jul 2024

6/10 Okay

Gertrude

Stayed 2 nights in Jul 2024

4/10 Poor

Patricia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Nicolas

Stayed 3 nights in Jul 2024

6/10 Okay

Alexandros

Business traveller
Stayed 1 night in Jun 2024

6/10 Okay

Duncan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hot and tired room
Room is hotter than death. Aircon unit doesn't blow cold air and there is no opening window. Clearly an ongoing issue as there is a fan in the room. The room was clearly built and setup to a high standard but not maintained as the bathroom walls are chipped and gouged.
Stayed 1 night in Jun 2024

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not bad but could be better!
Good for the price, beautiful building but feels run down. Bed was too soft for me and the windows do not open so very stuffy even with the AC on.
Stayed 1 night in Jun 2024

2/10 Terrible

Malcolm

Stayed 1 night in Jun 2024

2/10 Terrible

Kelsie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This property is not great, everything was broken, it was not clean, but the staff and service were wonderful.
Stayed 1 night in Jun 2024

6/10 Okay

Keith

Liked: Cleanliness, room comfort
Okay but don't believe the photos!
The entrance was uninspiring but once inside the two security doors the interior was fine. The bedroom was spacious, reasonably equipped with a large bathroom and good shower. Unfortunately two of the light shades were badly damaged and there was a hole in the bathroom wall where the toilet roll holder used to be. Only continental breakfast (okay) no real bar or restaurant available. The outside areas would have been nice if they had been weed free and clean. The photos on line bear no resemblance to reality - this is currently a tired three star hotel in a great location.
Stayed 2 nights in Jun 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Susan

Disliked: Amenities
Fine for one night stay
Stayed 1 night in May 2024

8/10 Good

Craig

Business traveller
Liked: Staff & service
Stayed 2 nights in May 2024

2/10 Terrible

Beverly

Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in the room was stained and dirty. The television didn't work. The fixtures in the bathroom were loose, some broken. There was no way to get into the hotel except walking up 10 stairs with a very heavy suitcase. Actually, that's not true. To leave the hotel, I asked if there was a way out without the stairs. The kind receptionist took me out a staff-only door which was a filthy, smelly alley. Finally, I left a piece of sentimental jewelry in the room, notified Reception and asked for its return. The receptionist said Housekeeping had left (it was 2 pm) but she said she herself would follow up and call me back. I then emailed the hotel confirming my call and advising of the lost jewelry. Two days later, I've still not heard anything. Pretty sure my jewelry was taken. Do not stay here.
Stayed 1 night in May 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Craig

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great, went above and beyond on an issue I brought up in passing. Very spacious room and comfy bed.
Stayed 2 nights in Apr 2024

6/10 Okay

KELLY

Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Rox Hotel, room was immaculate, WiFi brilliant and staff all very friendly, looking forward to staying there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Staff but the hotel is situated in a run down area. I need to get a hotel near the railway station and this fits the bill. The staff’s friendliness and helpfulness will ensure I return.
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Stayed 2 nights in Mar 2024

10/10 Excellent

Cree

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Accessibility to city centre
Stayed 2 nights in Mar 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, room comfort
The nicest staff you’ll meet.
The staff are superb! Nothing is too much trouble and they genuinely care that your stay meets your satisfaction. Be aware however that there are no restaurant or bar facilities and that a cooked breakfast is not available - continental only.
Stayed 2 nights in Feb 2024