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Ritz Acapulco Hotel All Inclusive

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ritz Acapulco Hotel All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Outdoor banquet area
Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view
Standard Single Room, 1 King Bed, Partial Sea View | Television
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Pool
  • All-inclusive
  • 24/7 front desk

Explore the area

Map
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670
  • Galerías Acapulco
    1 min walk
  • Parque Papagayo
    2 min walk
  • Condesa Beach
    6 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    32 min drive

Room options

View all photos for Studio Suite, 1 King Bed, Partial Sea View

Studio Suite, 1 King Bed, Partial Sea View | Beach/ocean view

Studio Suite, 1 King Bed, Partial Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Partial Sea View

Standard Double Room, 2 Double Beds, Partial Sea View | View from room

Standard Double Room, 2 Double Beds, Partial Sea View

  • 32 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Partial Sea View

Studio Suite, 2 Double Beds, Partial Sea View | In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Partial Sea View

  • 42 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 King Bed, Partial Sea View

Standard Single Room, 1 King Bed, Partial Sea View | In-room safe, desk, laptop workspace, blackout curtains

Standard Single Room, 1 King Bed, Partial Sea View

  • 32 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, desk, laptop workspace, blackout curtains

Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Bay View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With Bay View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With View

In-room safe, desk, laptop workspace, blackout curtains

Room Standard With View

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Suite

In-room safe, desk, laptop workspace, blackout curtains

Suite

  • Sleeps 4
  • 1 Single Sofa Bed and 2 Double Beds

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Front of property

Hotel Emporio Acapulco

On private beach
Pool
Spa
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4.0 out of 5, Very good, (1192)
The price is CHF 254
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Hotel Emporio Acapulco

About this property

Ritz Acapulco Hotel All Inclusive

Family fun on the beach, with 2 outdoor pools, near Galerías Acapulco
At Ritz Acapulco Hotel All Inclusive, hit the beach, dine on-site at Villalinda or enjoy a drink at one of the property's 2 bars/lounges.
Ritz Acapulco Hotel All Inclusive offers 240 accommodations with a safe and free toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit.

This Acapulco property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ritz Acapulco Hotel All Inclusive. During your stay, you're just a quick walk from Galerías Acapulco. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 2 restaurants.
  • Free WiFi
  • For dining with a beachfront location, stop by Villalinda, one of the property's 2 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym and a sauna
  • Steps from Galerías Acapulco and Parque Papagayo
  • Local-area shuttle service available for a fee
Ritz Acapulco Hotel All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Bring your whole family to Ritz Acapulco Hotel All Inclusive for summer fun including 2 outdoor swimming pools and a complimentary children's club.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a sauna and a fitness centre. For a fee, parking is available.

This 3-star Acapulco property is smoke free.

Villalinda – This beachfront restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
La Cava – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required.
Bar Margaritas – On-site bar.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (MXN 150 per night)

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Margaritas
  • La Cava
  • Villalinda

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Acapulco Ritz
Hotel Ritz Acapulco All Inclusive
Hotel Ritz Playa Acapulco
Ritz Acapulco All Inclusive
Ritz Acapulco de Playa
Ritz Acapulco Hotel
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Hotel Acapulco
Ritz Hotel Playa All Inclusive
Ritz Playa
Ritz Acapulco Hotel Playa All Inclusive
Ritz Acapulco Playa
Ritz Acapulco Playa All Inclusive
Ritz Playa All Inclusive
Ritz Acapulco Hotel de Playa
Ritz Acapulco Hotel All Inclusive Acapulco
Ritz Acapulco Hotel de Playa All Inclusive
Ritz Acapulco Hotel All Inclusive All-inclusive property

Ritz Acapulco Hotel All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 443 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 67 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
No AC in this hot weather. Rooms have a strong paint smell because people are working on the rooms. Receptionist is incompetent
Stayed 4 nights in Sep 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Stanislaus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view of the beach is breathtaking from the room and the service of the staff very courteous.
Stayed 5 nights in Aug 2024

6/10 Okay

Jazmin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property had leaking issues — water from the ceiling and toilets. The WiFi would go out a lot which was a huge issue for me as I work remote. It only worked very well by the pool area. Food was good. Staff was exceptional.
Stayed 1 night in Aug 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2024

6/10 Okay

Jazmin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

sandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really good place for the price
Stayed 3 nights in Jul 2024

4/10 Poor

Han Young, Tacoma

Stayed 3 nights in Jul 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos Fernando Monje

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excelent
Stayed 3 nights in Jun 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, centric and safe. Loved the experience!
Stayed 3 nights in Jun 2024

10/10 Excellent

Wendy, Belvidere

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comida excelente, todos los miembros del staff muy atentos. Sobretodo los de área de restaurante. Claudia y Guadalupe siempre con una sonrisa recibiendo a todos los huéspedes desde la hora de desayuno hasta la cena. Los de la alberca bastante relajados, igual muy lindos y las actividades bastante divertidas. Mi esposo y yo nos vamos con muy buena impresión y esperamos regresar pronto.
Stayed 5 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

4/10 Poor

Leonel

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
I booked for three nights, after one night I had enough from the staff and facilities, checked out and booked a different place,I’ll be keeping friends and family away from this Ritz Hotel.
Stayed 3 nights in May 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien,excepto que no tenia espejo en el cuarto ,solo en el baño
Stayed 3 nights in May 2024

10/10 Excellent

ANGEL

Stayed 2 nights in May 2024

2/10 Terrible

PARK

Stayed 1 night in Apr 2024

2/10 Terrible

Alma

Stayed 4 nights in Apr 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They did an excellent renovation of the hotel after the hurricane and everything is in good working condition
Stayed 2 nights in Apr 2024

2/10 Terrible

Osiel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very nice experience and I will come again.
Stayed 3 nights in Mar 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very pleasant stay
We decided to come to Acapulco just 4 months after hurricane Otis destroyed most of the town and touristic infrastructure. We were pleasantly surprised by the resiliance of the people, their desire to bounce back and we had a very pleasant stay. Although it's clear that the hotel is not yet fully ready (only 1 hotel tower is in use, and only 1 restaurant is in service) and reconstruction works continue, the staff does their best to cater for the guest. Hotel rooms are ample and nicely decorated, although in particular the bathroom could do with some refurbishment. We had a fantastic balcony overlooking the bay, from where you can enjoy the sunset or Acapulco. Food quality is variable, some good dishes, some standard stuff, OK but nothing special. The beach is very nice, with palapas, beach beds and reclining chairs. The pool area is pleasant, although a bit noisy due to ongoing reconstruction works. In conclusion a very pleasant stay, the family enjoyed swimming in the sea, but if coming to Acapulco in the next few months, do keep in mind that it is still recovering from the worst hurricane that has hit it.
Stayed 3 nights in Feb 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024