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Marina Palace Hotel & Congress Hall

4.0 star property

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Photo gallery for Marina Palace Hotel & Congress Hall

Terrace/patio
View from property
Bar (on property)
View from property
Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View | Deep-soaking bathtub

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Via Provinciale 1, Aci Trezza, Aci Castello, CT, 95026
  • Cyclops Beach
    ‪3 min walk‬
  • Seafront
    ‪15 min walk‬
  • Norman Castle
    ‪16 min walk‬
  • Catania (CTA-Fontanarossa)
    ‪42 min drive‬

Room options

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | Minibar, in-room safe, desk, cots/infant beds

Double or Twin Room, Sea View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Double Room Single Use | Minibar, in-room safe, desk, cots/infant beds

Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Minibar, in-room safe, desk, cots/infant beds

Quadruple Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Triple Room, 1 Bedroom

Minibar, in-room safe, desk, cots/infant beds

Classic Triple Room, 1 Bedroom

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Double Bed and 1 Single Bed

View all photos for Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View

Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View | Minibar, in-room safe, desk, cots/infant beds

Standard Double or Twin Room, 1 Double or 2 Single Beds, Bathtub, Garden View

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

Plaza Hotel Catania

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (330)
The price is CHF 123
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Plaza Hotel Catania

About this property

Marina Palace Hotel & Congress Hall

Bayside hotel with full-service spa and health club
At Marina Palace Hotel & Congress Hall, spend the day relaxing on the nearby beach or pampering yourself at the hotel's full-service spa.
Marina Palace Hotel & Congress Hall offers 53 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested.

An outdoor tennis court and a health club are featured at the hotel. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
During your stay at Marina Palace Hotel & Congress Hall, you're just a quick walk from Cyclops Beach. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to manicures and pedicures, body wraps or facials at the spa
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and Pilates classes
  • 9 minutes by car from Via Etnea and 10 minutes from Catania Port
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
Marina Palace Hotel & Congress Hall offers its guests a full-service spa, an outdoor tennis court, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 10226 square feet (950 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Marina Palace Hotel & Congress Hall. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

This 4-star Aci Castello hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Marina Restaurant Gourmet – This restaurant serves breakfast and dinner.
Roof the Top – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Parking on site (EUR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3.99 for adults and EUR 3.99 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marina Restaurant Gourmet
  • Roof the Top

Things to do

  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 10,226 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • On the bay
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Cot (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30.00
Contactless check-in and check-out are available

Check-out

Check-out before 10:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October - 31 March, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 April - 30 September, EUR 2.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 3.99 for adults and from EUR 3.99 for children
  • Airport shuttle fee: EUR 50 per vehicle (one way)
  • Self-parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Marina Palace Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel Congress Hall Aci Castello
Marina Palace Hotel Congress Hall
Marina Palace Congress Hall
ina Congress Hall Aci Castell
Marina Palace & Congress Hall
Marina Palace Hotel & Congress Hall Hotel
Marina Palace Hotel & Congress Hall Aci Castello
Marina Palace Hotel & Congress Hall Hotel Aci Castello

Marina Palace Hotel & Congress Hall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 15 out of 69 reviews
Rating 8 - Good. 23 out of 69 reviews
Rating 6 - Okay. 13 out of 69 reviews
Rating 4 - Poor. 11 out of 69 reviews
Rating 2 - Terrible. 7 out of 69 reviews

7.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a horrible experience! We arrived at around 20.30 and were greeted in the parking by the manager. We were informed that the lift was not working and were escorted to the reception through the service door. We paid for our stay (2 nights) and immediately we were informed that the AC was not working. Of course this was a problem for us as it was a heatwave. They insisted on showing us the room as they were convinced that once we would see the room we would decide to stay. The room's décor was outdated and extremely hot so we were offered a room at a nearby hotel for the first night until the AC was fixed. We were informed that we were the only guests which felt very weird but understandable given the state of the so called hotel. The manager offered us a junior suite with sea view due at the other hotel due to the inconvenience and invited us back at the Marina hotel the next night as the AC would have been fixed by then. We were assured that this other hotel was accessible on foot however it turned out to be 25 minutes away on foot which is not as close as we told. We struggled to find this other hotel as it was in the middle of nowhere not in the center where we wished to stay. We checked in at this hotel and were then shown to our room which was in a state of complete disrepair. The next day we left Aci Trezza and found another hotel as we did not want to return to Marina Hotel. Wasted money, stay away!!
Stayed 2 nights in Jun 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not control air cond...thus room was uncomfortable . Requested at main desk for adjustment, still did not work. Floors not clean.
Stayed 1 night in Oct 2018

4/10 Poor

Bruce, London

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Hotel in a decent location
The hotel building and rooms are good. Spacious, clean with a good maid service. It doesn't offer 4 star service. The reception staff are lovely but hopeless. They could not help with trips and didn't even know that there was a bus service with a stop outside the hotel to Catania. They made no attempt to provide gluten free and dairy free products for us despite my requesting it on the booking and subsequently when we were there...which really isn't good enough as these things are available from the little supermarket in the same street. The buffet breakfast was sad, limited and repetitive -certainly not 4 star...and we had to provide our own. The car park below should be free for guests. Once again I got conflicting information from reception about paying for it. One person said I could pay at the end of my stay at check out, another said I had to pay the man in the car park...and final settlement of car park and local tax had to be in cash? Is this a 4 star hotel or a street trader? Not able to use credit card. Absurd. Overall poor service from what could be a lovely hotel. Need to sharpen their act with respect to guests needs and be more helpful about local knowledge and improve the food on offer.
Stayed 7 nights in Jun 2018

6/10 Okay

Farshid

Breakfast
Nice room but regarding services specily breakfast not much choice on the table and we asked for hot drink in the morning but person in charge could not make simple capicciono

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Nice hotel, nice staff, and nicely located. I would like to improve breakfast. Airport shuttle service is very convenient but it consists of a taxi 50 EUR not negotiable which is too expensive for a distance of 15.5 km!

6/10 Okay

Verified traveller

Timing for breakfast and more choice on breakfast tables chioice resturant

8/10 Good

Robric

Liked: Cleanliness, staff & service, room comfort
Beach location.
We had a wonderful week, the only thing that the hotel lacked was something for the children to do, such as a pool table or games room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off The Trail
While booking the room I gave the operator the address of the Relative where I would be staying so as to be nearby. He said it was very close that was NOT TRUE it was a half hour drive each way to go see them and made it very inconvienent to visit traveling that far and spending an Hour a day driving back and forth was very iritating.

2/10 Terrible

Marco

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Struttura poco manutenzionata con gravi problemi all'impianto elettrico e di condizionamento
Stayed 4 nights in Sep 2021

10/10 Excellent

Valeria

Travelled with partner
Disliked: Amenities
Siamo stati bene, grande comodità il parcheggio e la posizione
Stayed 6 nights in Aug 2021

6/10 Okay

Diego Dello

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Struttura con posizione magnifica, peccato che è lasciata al suo abbandono..
Stayed 5 nights in Aug 2021

6/10 Okay

dorotea

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il personale poco preparato, la pulizia delle camere andrebbe rivista perché la struttura merita ma molto trascurata. Colazione con solo cornetto e caffè e no a buffet così come da prenotazione
Stayed 2 nights in Aug 2021

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2021

6/10 Okay

Salvatore Antonio

Travelled with group
Si può ritornare
Albergo modesto e semplice, magari forse ha goduto di tempi migliori. Pro camere spaziose e pulite, parcheggio auto all'interno dell'hotel che per Acitrezza non è poco. Contro servizi essenziali e reception affidata a personale giovane e poco preparato. Prezzo Ok così si fa perdonare le mancanze.
Stayed 1 night in Aug 2021

6/10 Okay

Massimiliano

Liked: Cleanliness, room comfort
Stayed 11 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura nuova e pulita
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
stanza e balcone molto grandi. Manca un lampadario che rende la stanza più scura. per il resto camera ok.
Stayed 1 night in Aug 2021

4/10 Poor

carmela

Disliked: Room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La squisita accoglienza ed uno staff premuroso! Ci siamo sentiti a casa. Ottimo rapporto qualità-prezzo. Ci viene voglia di tornarci presto!
Stayed 5 nights in Aug 2019

8/10 Good

Agostino

Liked: Cleanliness, room comfort
Tutto bene a parte la colazione un po’ deludente

8/10 Good

Giovanni, Castelfranco Veneto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima struttura! A pochi passi dal mare. Rapporto prezzo/qualità ottimo!
Stayed 2 nights in Nov 2017

6/10 Okay

Emanuele

Breve soggiorno ad Aci Trezza
Struttura idonea al solo pernottamento, sprovvista di qualsiasi attività di intrattenimento.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel dans un village super charmant à recommander pour un voyage à catane excursions organisés par l'hôtel
Stayed 5 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Tranquillo e senza problemi.