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Crown Hotel

5.0 star property

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Photo gallery for Crown Hotel

Garden
Free minibar items, individually decorated, individually furnished, desk
Reception
Family Room | Living room | 42-inch LCD TV with cable channels, TV
Couples treatment room(s), massages

Reviews

4.6 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Kaliti, Addis Ababa, 00251
  • World Bank Ethiopia
    ‪11 min drive‬
  • Edna Mall
    ‪12 min drive‬
  • African Union Headquarters
    ‪12 min drive‬
  • Addis Ababa (ADD-Bole Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Single Room

Free minibar items, individually decorated, individually furnished, desk

Standard Single Room

  • Sleeps 2
  • 1 King Bed OR 1 Single Bed

View all photos for Standard Twin Room

Free minibar items, individually decorated, individually furnished, desk

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Free minibar items, individually decorated, individually furnished, desk

Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Free minibar items, individually decorated, individually furnished, desk

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite

Free minibar items, individually decorated, individually furnished, desk

Executive Suite

  • Sleeps 3
  • 1 King Bed

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Elgel Hotel and Spa

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  • Parking included
  • Free WiFi
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The price is CHF 57
for 1 room
includes taxes & fees
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About this property

Crown Hotel

Luxury hotel with 3 restaurants and free airport shuttle
This hotel features 3 restaurants, a fitness centre and a bar/lounge. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and a free shopping centre shuttle. Other amenities include a coffee shop/cafe, coffee/tea in a common area and massage/treatment rooms.
Crown Hotel offers 72 accommodations with minibars (stocked with some free items) and complimentary bottles of water. Rooms open to balconies. This individually decorated and furnished accommodation includes day beds. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include massages.
Crown Hotel features free WiFi in public areas, self-parking and a round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 11 minutes by car from World Bank Ethiopia and 11 minutes from Selam City Mall
  • Free airport, local-area and shopping centre shuttle service
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 205 square feet (19 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the luxury Crown Hotel. An area shuttle within 10 km and A roundtrip airport shuttle (available 24 hours) are free. Self parking is free.

Smoking is allowed in designated areas at this 5-star Addis Ababa hotel.

The hotel hosts a free manager's reception daily.
On-site venue – This restaurant specialises in African cuisine. Open 24 hours.
Late-night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 205 square feet of conference space
  • Meeting room

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • In-room massages
  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in time starts at noon
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Crown Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Addis Ababa
Crown Hotel Addis Ababa
Crown Hotel Hotel
Crown Hotel Addis Ababa
Crown Hotel Hotel Addis Ababa

Crown Hotel Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 39 reviews
Rating 8 - Good. 5 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 9 out of 39 reviews
Rating 2 - Terrible. 15 out of 39 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t lock anything is very bad hotel I’m not clear dirty and I want my money back
Stayed 4 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room infested with cocarages coming out everywhere as soon the light is switched off. I think the bed sheets have not been changed also. I found body hair on the sheets. I realized to late, to change the hotel right the way, so I stayed there one entire night. - horrified. I was only able to take some rest with the light switched on, complete clothed and bathed myself in Deet. However next day I catched a flee or something like this during showering.... They asked me kindly to take breakfast.. sorry, in this conditions I refused.... It's a pitty, because for sure the hotel once has been quite nice somo 20-30 years ago. But is in need of complete renovation, by meaning, taking absolute everything out, fumigate against all kind of pests and then remake all. The only really nice touch in the hotel is the saunasteamshower in the room. Staff is indeed nice, as usual in Ethioia but do not help in solving problems. In aim to offer me something I would have expected something as a refund of already payed stay and the following night. Not, as they did, offerung me another room. For sure I will not take an offer like this as adequate. Please do not understand me wrong. I am not asking anything back from you, I only want to say, organize your mess and think in future about how to satisfy and serve as a real hotel of 4 Stars you definitvely do not deserve right now. In any case, I will never come back to your place, nor will anybody else from my company when we travel to Ethiopia.
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid for two nights when i saw the good price and an excellent pictures of the hotel that looks perfect with long line of foreigners that gave me a full trust the hotel will be perfecc but what i found there was totally different from the the pictures, i booked for double bed they give single, No tv in the room they brought for after 4 hours, no internet for that night, it was very cold i asked for extra blanket and did not get it, the windows doesn'n closed, the hot water doesn'n work,the breakfast was scary finally although I paid for two nights i have run away after the first night and i felt that i am in the worest prison in ethiopia that located across the hotel. I didn't like any thing about it, the are the cheaters, they cheat people with fake pictures the should not call it hotel it is a pirate island.
Stayed 2 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2019

2/10 Terrible

David, Toronto, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT BOOK HERE (SERIOUSLY!)
I thought booking here would be good considering it was listing as about $100C/night but on sale. You have to drive through 20 minutes of dirt and no roads into a very unsafe looking area where if something happens, no police can come there at all. It was listed as in Addis. More like in NO MAN'S LAND with a pack of wolves waiting for you. Came to the "CROWN HOTEL" and it literally had all the parking lights, main lights, and even lobby lights basically off. Lobby had maybe one small light. I felt like I was walking into a cemetery. WIFI? First thing I asked about was the wifi, the guy was honest (he said ok sometimes). he said there was Wifi in my room. Lies! Literally NO SIGNAL! ROOM? Maybe it was the crown hotel in 1920, had an analog box tv that wasn't even plugged in and had no remote anyway. It was dirty a dirty room. Like it seriously needs to be updated. NO ELECTRIC PLUGS in the room to even plug in my laptop or phone or anything so no wonder the internet didn't work. What use would it be anyway since there is no plugs. It was so bad I felt bad writing this review because it felt like the owners inherited this hotel from some owner that went bankrupt and abandoned it. my wife and I could not stay there and it was 11:00pm at night, after driving through dirt roads that were dangerous and being tired, it took me a lot to leave at that time. He promised my money back, but didn't get it back. man! I got my money taken.Do not go here!Regrets!
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor customer service experience
Communication is very very very poor customer service experience. Tried calling tried email. No answer.
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 star hotel and not 4 star
Hotel need complete maintenance all areas. Hotel very far from city. Staff needs training. Poor food quality. No wifi. Area dusty and dirty. Had booked 3 nights but only stayed 1 night. Better book a hotel in downtown Addis.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
there was no running water at all, I was very Disappointed, my room was very unclean

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Budget hotel
We had to change rooms since the initial room was close to the road with no hot water. We wee put in another room and we loved it. -it was quiet with hot water. Restaurant food was great!

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Russ, Ethiopia

Disliked: Cleanliness, property conditions & facilities, room comfort
Nightmare
Info on Expedia's website does not match up at all with the reality of this hotel. We did not get the room we paid for. We were downgraded to a smaller room but not compensated. Their reason was that the side of the hotel the room we booked was on did not have water. They did not have working internet. They did have a gym, but it had standing water on the floor. Presumably because of their water issue they have a huge mosquito issue. I hardly slept because of the many mosquitoes. Throughout the night I killed around twenty of them, but still did not get all of them. The shuttle arrived 2 hours LATE to pick us up, and on the way out they informed me that the shuttle wa only free to and from the airport, when the Expedia listing said they give rides to major shopping centers as well. Finally they made an "exception", saying they hoped I would leave a good review! The staff is very friendly, but overall this seems like a hotel that is going out of business, but trying to stay afloat by not fixing anything or having any expenditures. I live in Ethiopia, so this review is not holding this hotel to a Western standard. There are many better options in Addis for cheaper than you would pay here.

6/10 Okay

Kastytis, Vilnius, Lithuania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Down(ward) from your expectation
If you expect the comfort as described in room descriptions, your expectations should go down by two-three grades/scores down. The hotel is quite old, without refurbished facilities. So jacuzzi in my executive suite became just a simple shower (no other features were working), furniture was looking as used by hordes, the food was served in out-dated restaurant environment. But both food itself and hotel service people were good. It seems that discount price is very rational one.

6/10 Okay

Fiona, canada

Liked: Staff & service
Disliked: Property conditions & facilities
Rather run down hotel on the edge of town
The hotel is not a four star hotel - 3 star maybe. Perhaps used to be but now rather run down. But it was clean and staff were helpful and Internet worked.

4/10 Poor

C M, UAE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is old and require refurbishment
The price is reasonable in the town but not to have too high expection of three star or above comfort.

8/10 Good

Lawrence, Washington,DC

Liked: Cleanliness, staff & service
Friendliest Staff in all of Addis!!!
If you want to experience the hospitality and friendliness of Addis,stay at the Crown Hotel,sip true Ethiopian Coffee in the Coffee House, and eat,drink & dance in the traditional restaurant. No it is not in the downtown area,but they will provide transportation for you. Partake in their tours of Addis & go to Mt Entoto. The sister tour agency will customize a tour to your budget & you will love it!! If you want silky sheets & organic toiletries spend hundreds in a stoic chain hotel, BUT if you wish to experience Ethiopia & its people,stay at the Crown Hotel.

6/10 Okay

Border Bouncer

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good for the price
The best part is the staff. They were very nice and helpful.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The staff are nice but the hotel really needs a renovation.

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel provides free transportation to airport, &
I like the hotel provided free transportation to a bus terminal in a very early morning departure. Sometime it also gave me a free ride to city center. Staff are friendly & helpful.

10/10 Excellent

aali, TORONTO, CANADA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we are very glad we stayed there .we did tour guide with them . we spent over ten days in the hotel . i would like to say over all very satisfied the way we were treated . we would like to say thank you to the manager, tour guiders, house keepers and all the staff for going beyond to make us confortable during our stay at crown hotel.. thank you again. we do recommend to all

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent Hotel
I had two nights in this hotel. The customer service was outstanding. The room was quite and comfortable. It has been cleaned everyday. The restaurant, bar, and the tradition music was amazingly good. You've got to love the coffee lady too. The only negative thing about this hotel is the location. It is on a busy street with a lot of trucks /big cars and few taxi/ caps. But the front desk is so good on organizing comfortable and free transportation to and from wherever you want to go.

6/10 Okay

NOMOTAKA, Tokyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Average hotel..distant from city
Its a traditional type of hotel..nothing modern. Night show is good.

2/10 Terrible

Annelie Gabrielson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The hotel is felling apart.
The staff are very friendly, however the hotel itself need to be rebuild. They charge to much for a hotel that is felling apart. I would never stay there myself, ever again. I would give this hotel no star. Those people that wrote and gave it any star don't know what a star stands for. I wouldn't stay there if they paid me.