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Grand Hotel Callao

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Callao

Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor spa tub
Lobby lounge
Aerial view

Reviews

6.8 out of 10

Popular amenities

  • Bar
    Bar
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Spa
    Spa

Explore the area

Map
Av. Del Jable s/n, Callao Salvaje, Adeje, Tenerife, 38670
  • Ajabo Beach
    5 min drive
  • Golf Costa Adeje
    7 min drive
  • La Caleta National Park
    11 min drive
  • Tenerife (TFS-Tenerife South)
    29 min drive

Room options

View all photos for Double Room

Minibar, in-room safe, blackout curtains, soundproofing

Double Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Triple Room (2 Adults and 1 Child)

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room (2 Adults and 1 Child)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Triple Room (Spa Access)

Minibar, in-room safe, blackout curtains, soundproofing

Triple Room (Spa Access)

  • 38 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use (Spa Access)

Minibar, in-room safe, blackout curtains, soundproofing

Double Room Single Use (Spa Access)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room (Spa Access)

Minibar, in-room safe, blackout curtains, soundproofing

Double Room (Spa Access)

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Grand Hotel Callao

Family-friendly Adeje hotel in Callao Salvaje with a full-service spa
This hotel features a full-service spa, a golf course and an indoor pool. Buffet breakfast is free. Additionally, an outdoor pool, a restaurant and a health club are on-site.
Grand Hotel Callao offers 90 air-conditioned accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Adeje hotel provides wireless Internet access for a surcharge. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts and a health club. An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SPA Grand Hotel Callao has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 16 years old are not allowed in the spa.
Our customers tell us that they enjoy the overall property condition at Grand Hotel Callao. During your stay, you'll be within walking distance of Ajabo Beach. Free breakfast, a free shopping centre shuttle and a full-service spa are available.
  • Free buffet breakfast served daily
  • Enjoy pool views while dining at Restaurante Buffet
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Indulge with body wraps, deep-tissue massages or reflexology at SPA Grand Hotel Callao
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • 10 minutes by car from Siam Park and 5 minutes from Ajabo Beach
  • Free shopping centre shuttle service
Some rates at Grand Hotel Callao are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Hotel Callao offers its guests a full-service spa, a golf course, and outdoor tennis courts. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1001 square feet (93 square metres) and includes a conference centre. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Grand Hotel Callao. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 4-star Adeje hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:00 AM.
Restaurante Buffet – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Bar Hall – On-site lobby lounge.

All-inclusive details

All-inclusive room rates at Grand Hotel Callao are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 7 per day)
  • Available in some public areas: WiFi (EUR 7 per day)

Parking and transport

  • Free offsite parking
  • Airport shuttle available
  • Free shopping centre shuttle
  • Parking on site (surcharge)
  • Extended parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar Hall
  • Bar Piscina
  • Restaurante Buffet

Family friendly

  • Babysitting
  • Children's pool
  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (1,001 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 7 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 7 per day (rates may vary)
  • Late check-out fee: EUR 20 (subject to availability)
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Callao Grand Hotel
Grand Callao
Grand Callao Adeje
Grand Callao Hotel
Grand Hotel Callao
Grand Hotel Callao Adeje
Hotel Grand Callao
Grand Hotel Callao Hotel
Grand Hotel Callao Adeje
Grand Hotel Callao Hotel Adeje

Grand Hotel Callao Reviews

Reviews

6.8
Rating 10 - Excellent. 24 out of 205 reviews" "
Rating 8 - Good. 75 out of 205 reviews" "
Rating 6 - Okay. 63 out of 205 reviews" "
Rating 4 - Poor. 30 out of 205 reviews" "
Rating 2 - Terrible. 13 out of 205 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor space and pools, lovely sun beds and plenty of them
Stayed 7 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great location, super faciilties but a little tired overall.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
Everything was very good.We are happy about visiting this hotel.Very nice,well kept garden and pool areas.Good stuff,and great food.Thanks.
Stayed 7 nights in Dec 2018

10/10 Excellent

Grandma, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely restful Hotel.
Had two restful weeks which was wanted. There was every oportunity to sightsee. Staff and service and choice of food excellent. Found the walk down to the rooms steep. Would need to book rooms on the level at side of hotel if having walking difficulty. Certainly recommend!
Stayed 11 nights in Sep 2018

6/10 Okay

Rich, UK

Disliked: Property conditions & facilities, room comfort
OK, but not a 4-star hotel
Overall the hotel was fine. Some hidden costs IMO. We had full board, which covers room and food; note, drinking water - even at lunch and dinner - is charged. The room (double as two singles) was sufficient as a base, and generally nice and quiet (couldn't hear the road, or most other guests); air-con I think was for show only, as it didn't seem to make any impression on the room temperature. The spa is charged at €15 per person per day, so we didn't use it: I think they are misleading in their wording on the website. The bar and waiting staff were very friendly, and clearly made a lot of effort. One of the receptionists, on the other hand, was pretty unapproachable and seemed aggravated by our presence. The bar serves decent cocktails, which were well priced, though beers, wines, and water are marked up significantly; and it's a shame the evening keyboard player - slash one-man band - felt the need to turn up the volume so much. (I don't want to be mean, so will just leave it at that). The pool was ok, but at no point did they turn on the waterfall; I think it is only used now for marketing. Food-wise (buffets): breakfasts were so-so, and the coffee is terrible; lunches and dinners were good, and varied throughout the week. Again, I think for full board, drinks (at least water, surely) should be included.
Stayed 7 nights in Jul 2018

6/10 Okay

Lesley

Liked: Cleanliness
Our stay
Hotel quite isolated. Room a bit shabby although clean. Lighting not good in room. Food average
Stayed 4 nights in Nov 2017

4/10 Poor

Francis, Ireland

Disliked: Cleanliness, staff & service, room comfort
Ok hotel, nice location
Good points: nice big rooms and big bathroom. good size outdoor pools Nice hotel layout Some very nice staff not all Bad points: Cleanliness not up to scratch, cleaners only make your bed and don't change the sheets Dirty floors. Jacuzzi In the room but didn't work. Would advice eat out.

8/10 Good

jock , W

Liked: Staff & service, property conditions & facilities, room comfort
Lovely and big hotel
The hotel itself is lovely and big however me and my partner went for our birthdays (just turned 25)and it doesn't really cater for our age group.There was entertainment on a night but it was mostly in French and German we asked the staff why and they said it mostly caters for the French and German so most events that were on were for them!The food was okay,the rooms and the balcony were very nice.The clearners however didn't give the rooms a good clean but it was satisfactory.Would definitely visit Tenerife again but not this hotel as it doesn't cater for younger people and the hotel is a little bit out of the way!

4/10 Poor

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In need of modernisation
The hotel was in need of modernisation

8/10 Good

Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
Very isolated, lovely for a quiet relaxing break !
We felt very isolated at this hotel ! It was a taxi ride to go anywhere ! We were very disappointed with the entertainment as it was not geared for British people at all ! Food was nice and staff were very friendly.

4/10 Poor

Mickie & Lloyd, East Anglia

Liked: Cleanliness
Disliked: Room comfort
Hotel not as advertised.
Viewing the hotel and amenities on the data base did not match up to the experience. A car was a necessity and not what we wanted as we had seen a lot of Tenerife before and wanted to relax and enjoy the beach and read etc., The walk to the jetty was about 20 minutes going down and half an hour coming up (very steep hill). We were obliged to wear coloured arm bands to indicate which type of board we had paid for - this was kept a close eye on by the staff which made you feel like a convict looking for an opportunity to steal something. Friendliness in general was at a minimum mainly because of the many different nationalities staying and people were reticent to speak without knowing they would be understood. The food was fine but not hot enough and served buffet style. The plate was whipped away once you put down your knife and fork before you could go back for something else!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel abit tired, very clean tho. Nice chill out area Nice pool Breakfast cold so couldn't eat

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Nice Hotel with leisure facilities
We enjoyed our stay, the staff were friendly and helpful. The leisure facilities were good. The evening meals were excellent. What does let the hotel down a bit is that in general looks a little tired in places. Would recommend they renew the beds. Did not sleep well because the mattress was not comfortable. They also need to replace the broken tiles in the pool area. Would definitely go back as the good points outweighed the bad overall.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
We had a lovely stay here hotel was nice although beds a little uncomfortable it's a beautiful setting and nice and quiet which was what we as a couple were looking for not a lot in way of entertainment lol but to us that was not an issue to b honest if ur looking for a nice relaxing holiday by the pool it's perfect there is a small village about a10 bin walk down the hill and a bus stop right outside hotel if u want to venture into las Americas adeje or anywhere else we found it very easy to navigate around and a lot cheaper than taxis hotel also offers free shuttle to adeje a few times a day

6/10 Okay

english friends, england

Liked: Staff & service
relaxing
location good ;pool good ;spa was extra seating around ground good

8/10 Good

Catherine, West Berksgire

Liked: Cleanliness, staff & service, property conditions & facilities
winter sun
hotel was good, although the beds were very hard to sleep on and I do like a firm mattress. Only stayed 2 nights. first dinner was cold and rather poor but the breakfast and Monday evening dinner was great. the waiters were all smiles and friendly. swimming pools are nicely divided. pool tables and ping pong table available. Would stay again.

6/10 Okay

Christina, Bristol

Liked: Cleanliness, room comfort
Good facilities; comfortable rooms; good choice of food for breakfast; dinning room closed too early for us; no shops/bars/restaurants in the vicinity; well kept grounds

6/10 Okay

Helen, London Hackney

Liked: Property conditions & facilities
Nice quiet hotel was far from town though
Lovely and peaceful hotel Not much activities to do,evenings were quite boring if we had to stay in Luckily we hired a car, so was able to travel around but for those who are hotel based there needs to be more things available

4/10 Poor

rehan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely dismal
Run down ill maintained. The receptionists were disgruntled and unhelpful. No wireless in room and Internet limited to lobby which cut the guest out after an hour. There is no golf resort but just a mini golf ground. Dining was good pool was ok. Not much activities in the evening especially for kids. Isolated a good 15 minute walk to the beach with even less night life. I would nevery go again. The only good thing about the hotel was the bar staff

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel if you are French
We were the only British in hotel food was catered for French so we had to dine out even though we paid for half board,but if it's a nice relaxing holiday you want well Grand Calleo is the place

2/10 Terrible

Claire , Newcastle upon Tyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hmmmm
Hard beds. Loads of flies in our room. We had two dead cockroaches in a light fitting all week. Asked four times for the fridge to be repaired and was told someone would check it. The manager came after the forth time and it hadn't even been plugged in. Have to pay for a spa at a spa resort which is mad. Food needs work. Towels some days were threadbare. The sun loungers around the pool were lovely though, got a better sleep on them than in the bed.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joke!
Arrived here Christmas Day, with my 5 month pregnant girlfriend. Terrible experience and never once felt comfortable or relaxed, due to rude staff, low standard food and an ant infested room. Shame on you 'grand hotel Callao' and shame on you Expedia! It's just felt like a ruined Christmas and New year!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice food very clean
Nice and quiet lovely facilities good food nice pool spa gym golf new year invited to dinner party excellent value for money going back in March

8/10 Good

Mellany, Scotland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely hotel facilities in a small town.
Lovely hotel facilities. Rooms were located down a wee hill. The indoor pool could be used for an additional charge. The reception staff were not particularly welcoming or warm in their manner. The bar and waiting staff were super. The food was not particularly good. There is no shops/bars/restaurants close to the hotel. It is located at the top of a hill on the outskirts of the small town. You have to walk around 2 km down a hill to reach any.

8/10 Good

Robert

Liked: Staff & service
Disliked: Room comfort