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Hotel Best Jacaranda

4.0 star property

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Photo gallery for Hotel Best Jacaranda

6 outdoor pools, pool umbrellas, pool loungers
Garden
View from room
Lobby
6 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Bar
  • Parking available
  • Gym

Explore the area

Map
Avenida Bruselas, 4, Adeje, Tenerife, 38660
  • Fañabé Beach
    ‪7 min walk‬
  • El Duque Beach
    ‪13 min walk‬
  • Siam Park
    ‪5 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪19 min drive‬

Room options

View all photos for Family Room, Pool View (3 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View (3 adults + 1 child)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Family Room, Pool View (2 adults + 2 children)

Minibar, in-room safe, desk, laptop workspace

Family Room, Pool View (2 adults + 2 children)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room (3 adults)

Minibar, in-room safe, desk, laptop workspace

Double Room (3 adults)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Double Room Single Use, Pool View

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use, Pool View

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Pool View (3 adults)

Minibar, in-room safe, desk, laptop workspace

Double Room, Pool View (3 adults)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Pool View

Minibar, in-room safe, desk, laptop workspace

Double Room, Pool View

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Room (2 adults + 2 children)

Minibar, in-room safe, desk, laptop workspace

Family Room (2 adults + 2 children)

  • 20.0 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room (2 adults)

Minibar, in-room safe, desk, laptop workspace

Double Room (2 adults)

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Room (3 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Family Room (3 adults + 1 child)

  • 20 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room, Pool View (2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room, Pool View (2 adults + 1 child)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Single Room

Minibar, in-room safe, desk, laptop workspace

Standard Single Room

  • 20 sq m
  • Resort view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room (2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Double Room (2 adults + 1 child)

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

View from room

GF Fañabe

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very good, (637)
The price is CHF 192
for 1 room
includes taxes & fees
20 Mar - 21 Mar
GF Fañabe

About this property

Hotel Best Jacaranda

Family-friendly hotel with 6 outdoor pools and poolside bars
Along with 6 outdoor pools, this hotel has a restaurant and 2 poolside bars. WiFi in public areas is free. Additionally, 4 bars/lounges, 2 swim-up bars and a health club are on-site.
Hotel Best Jacaranda offers 563 accommodations with minibars and a safe. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

6 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Best Jacaranda. During your stay, you're just a quick walk from Fañabé Beach. Features include free WiFi in public areas, plus 6 outdoor pools and 2 poolside bars.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, 2 swim-up bars and 2 poolside bars
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • Within a 15-minute walk of Fañabé Beach and El Duque Beach
Some rates at Hotel Best Jacaranda are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Best Jacaranda offers its guests 6 outdoor swimming pools, a health club, a sauna, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi.

A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly Hotel Best Jacaranda. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Adeje hotel.

On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.

All-inclusive details

All-inclusive room rates at Hotel Best Jacaranda are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Tennis
Volleyball

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 8 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Health club
  • Playground
  • Sauna
  • Shopping

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 8 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Jacaranda Hotel Adeje
Hotel Jacaranda Adeje
Jacaranda Adeje
Best Jacaranda Hotel
Jacaranda Hotel Tenerife/Costa Adeje
Best Jacaranda Adeje
Jacaranda Tenerife
Best Jacaranda
Jacaranda Hotel Tenerife
Best Jacaranda Tenerife/Costa Adeje
Hotel Jacaranda Tenerife
Hotel Jacaranda
Best Jacaranda Resort Adeje
Best Jacaranda Resort
Hotel Best Jacaranda Adeje
Hotel Best Jacaranda
Hotel Best Jacaranda Hotel
Hotel Best Jacaranda Adeje
Hotel Best Jacaranda Hotel Adeje

Hotel Best Jacaranda Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 206 out of 625 reviews
Rating 8 - Good. 297 out of 625 reviews
Rating 6 - Okay. 86 out of 625 reviews
Rating 4 - Poor. 26 out of 625 reviews
Rating 2 - Terrible. 10 out of 625 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Mark Bohdan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
My stay at Jaccaranda was some what disappointing . The cleanliness was not good, pool area is unsafe - very slippy, food was varied but Luke warm if not cold most of the time. Staff very friendly. The noisy was unbearable every night. People jumping in pools at midnight then shouting, parties and music very loud from rooms. Would not stay here again!
Stayed 4 nights in Nov 2024

4/10 Poor

Baljit

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
The customer service was very poor
Stayed 7 nights in Aug 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was just so good
Stayed 5 nights in Aug 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel
Great location, rooms cleaned everyday, food was ok.
Stayed 7 nights in Jun 2024

8/10 Good

terrence

Disliked: Amenities
Nice hotel good service
Stayed 5 nights in May 2024

8/10 Good

Jun Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

4/10 Poor

Dean

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Dated and no name brand alcohol all inclusive.
Rooms are tired and dated. All inclusive does not include name brand alcoholic drinks or cocktails. Half of the machines in the childrens arcade were out of order. Table tennis equipment was faulty. A man using a hotel key card entered my room when only my 15 year old daughter was in the room claiming that he was meant to be staying in the room, yet he had no luggage, questioned my daughter about if she was staying alone in the room. When i reported it to reception and insisted on moving rooms it took them 3 hours to change my room. Even though i pointed out that the room next door was available. Hallways are very noisy, people drinking by the pool well after midnight were very noisy, no hotel staff monitoring the situation and asking them to move on as they arent supposed to be there drinking after the bar closes at 18:30. People from neighbouring rooms on their balconies shouting and playing music at 1:30 in the morning, I contacted reception to ask them to do something about it, the following morning a noise complaint notice addressed to my room was slipped under my door instead of the room creating the noise. 5 of our group of 12 got food posioning. The pharmacy I went to across the road told me that i was one of many people that had come in for sickness and diarrhea medication over the last 2 days. On site photographers take a lot of time with you, when you come to purchase photos they are ridiculously expensive. €57 for 7 photos on a usb stick.
Stayed 7 nights in Apr 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super value for money
super clean and great value for money, not too busy and nice heated pool. best spot was the bar and mini-pool on the top. Food similar each day, but good and does not taste the same (often in all incl I found they used the same oil or something). Great Paella and sea food, great crisp pizza. beer delicious, all incl cocktails out of a machine and too sweet (did not like at all). Unfortunately no views onto the sea from anywhere in the hotel.
Stayed 8 nights in Apr 2024

8/10 Good

Gordon

Stayed 5 nights in Apr 2024

8/10 Good

Andrea

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Bathroom not clean around pool area not clean bedrooms floor not clean towels like bath mats
Stayed 4 nights in Apr 2024

10/10 Excellent

Agnieszka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive hotel with several pools. One was heated and most popular. Great facilities including gym and archade with games for kids. I had a very large room, looked more like an apartment (minus the kitchen). The only let down was the food. A bit hit and miss.
Stayed 5 nights in Feb 2024

8/10 Good

Jacqueline

Stayed 7 nights in Feb 2024

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous. Great facilities with lots of pools on 2 levels to suit everyone. Dining room is large but even though it is busy, it was well run & organised. It was always immaculately clean with quality food & plentiful & well presented. Staff were polite & although there were always visible, they kept a low profile & didn’t spoil people's holiday with 'silly rules'. Great location with a 5 minute walk to the beach & shops & bars nearby There was nothing I didn't like about this hotel although some days the room towel were a bit thin & smaller when changed but this wouldn't stop me returning in the future
Stayed 7 nights in Feb 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay until the last day when the cleaner started banging on the door at 9am when check out wasn't until 12 so that spoilt and enjoyable stay as she wasn't having it telling me I had to leave
Stayed 3 nights in Feb 2024

8/10 Good

a

Liked: Cleanliness, staff & service, room comfort
good - could easily be better!
overall we enjoyed a lovely relaxing 2 weeks here. It's a very large complex that is well apportioned so you never fell too crowded. There's plenty of space for everyone and no part gets too noisy or crowded. Food selection is broad and there's something for everyone at all meals, but I would say that at times the quality, presentation, and temperature of dishes could be improved upon with a little more effort. We opted for an All-inclusive package and the most disappointing part was the quality of the drinks - the wine on offer is awful (and as the cost of upgrades to reasonable standard offerings is not expensive, I don't understand why it's not given to All-inclusive as a step-up offering relative to other packages? Cocktails and some other drinks on the package were also really poor quality (who expects machine dispensed sugary cocktails on an All-inclusive package?). All the staff throughout are wonderful, lovely, caring and friendly people - well done all! Rooms are spacious enough - walls between rooms are only stud partition so you'll hear everything next door! We had quiet neighbours on this visit., so not an issue It's a good location for those that enjoy walking the sea front promenade, or the shopping malls, etc. All-in-all really good, but I wouldn't pay the extra for All-inclusive again.
Stayed 14 nights in Jan 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel…. Very poor food
The hotel itself is very well situated and very clean…fortunately we only book for breakfast!!!! On our arrival it was late in the evening so we decided to eat our main meal in the restaurant!!!! Being a 30 year professional chef I can only class all of the food as poor!!!!
Stayed 7 nights in Jan 2024

6/10 Okay

Jordan

Liked: Staff & service
Don’t think this hotel should be a 4 star?
This hotel is in a great location! Not sure what makes it have the high star rating of a 4 though. I tend to book hotels based on there star rating and not the price as it usually gives you a good indication of what sort of hotel you will be staying at. The rooms seem very outdated and certain parts of the hotel also seem a little run down. It does have real potential to be a great hotel though. I just think I had an idea of what a 4 star hotel was… but this wasn’t that. (In my opinion) I usually stay at the Princess Hotel just down the road but it was fully booked when I booked my trip at short notice, that hotel is also a 4 star but completely different in standard. The one thing I will say though, the staff were so friendly and lovely!
Stayed 3 nights in Jan 2024

10/10 Excellent

Emma Elizabeth, Llanrwst

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated close to shops and beach, hotel has plenty of options for food and drink. House cocktails are very watery and not mixed very well, but you can have premium cocktails for about €3 extra if all inclusive which was a little disappointing, the pool and table tennis was also expensive. Food was great, and staff were amazing. Definitely recommend this hotel.
Stayed 4 nights in Nov 2023

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely holiday was had
Considering the size of this hotel, it seems to work seamlessly. We didn’t eat there. Every cheery, helpful staff.
Stayed 7 nights in Nov 2023

8/10 Good

ROBERT

Travelled with group
Liked: Amenities, property conditions & facilities
Great hotel. Clean, efficient and excellent location. Staff were friendly and helpful. Only issue was ver thin walls between the room
Stayed 5 nights in Nov 2023

4/10 Poor

Andrea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is definitely not 4 star it would be an acceptable 3* on arrival the toilet was coated in pubic hair, it was dealt with but extremely unpleasant have photos but not able to submit. The hotel is tires mirrors cracked mould in bathrooms
Stayed 4 nights in Nov 2023

10/10 Excellent

Gudni Thor

Stayed 9 nights in Oct 2023

6/10 Okay

Simon

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Outdated
Hotel is in dire need of renovation, we had to switch one room due to bugs (tiny spiders) in the room. However, apart from that it seemed clean, and the staff was very polite and accomodating in resolving the room issue. Food was OK. So overall not that bad, but would probably not return...
Stayed 1 night in Oct 2023