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Quest on Franklin

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest on Franklin

Exterior detail
Exterior detail
Exterior
Full-sized fridge, microwave, stovetop, coffee/tea maker
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Room service
  • Gym
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
74 Franklin Street, Adelaide, SA, 5000
  • Adelaide Parklands
    1 min walk
  • Victoria Square
    3 min walk
  • Adelaide Central Market
    4 min walk
  • Adelaide, SA (ADL)
    14 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Apartment, 2 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds OR 4 Single Beds

View all photos for Apartment, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Apartment, 3 Bedrooms

  • 95 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Studio

In-room safe, desk, laptop workspace, blackout curtains

Studio

  • 24 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room | 40-inch TV with digital channels

Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Apartment, 1 Bedroom, Accessible

Full-sized fridge, microwave, stovetop, coffee/tea maker

Apartment, 1 Bedroom, Accessible

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

Full-sized fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Apartment, 2 Bedrooms

Full-sized fridge, microwave, stovetop, coffee/tea maker

Apartment, 2 Bedrooms

  • 71 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed OR 4 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Single Beds

View all photos for Executive Apartment, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Executive Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

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About this property

Quest on Franklin

Luxury Adelaide aparthotel in Adelaide Central Business District with a 24-hour fitness centre
This smoke-free aparthotel features a 24-hour fitness centre, conference space and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. Each apartment offers free WiFi and free wired Internet, a TV with digital channels, plus a sitting area and a fridge. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a stovetop and room service.
Quest on Franklin offers 117 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Digital televisions are provided. Full-sized fridge/freezers, microwaves and rice cookers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Adelaide aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quest on Franklin. During your stay, you're just a quick walk from Adelaide Parklands. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available. Built in 2013, this luxury aparthotel has 117 apartments over 14 floors. Enjoy your stay with amenities like free WiFi and digital TV channels in each apartment.
  • Each apartment offers a sitting area, digital TV and a full-sized fridge
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Rundle Mall and Adelaide Convention Centre
As a guest of Quest on Franklin, you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Event space at this aparthotel measures 818 square feet (76 square metres) and includes conference space. WiFi is free in public spaces. The luxury Quest on Franklin also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 4.5-star Adelaide aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Portuguese, Swahili, Thai, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (AUD 30 per night)

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Rice cooker
  • Toaster
  • Water dispenser

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 40-inch TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 818 square feet of conference space
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 117 units
  • 14 floors
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 30.00 per night(1148 ft away; open 24 hours)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quest Franklin
Quest Franklin Adelaide
Quest Franklin Apartment
Quest Franklin Apartment Adelaide
Quest on Franklin Adelaide
Quest on Franklin Aparthotel
Quest on Franklin Aparthotel Adelaide

Quest on Franklin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 385 out of 594 reviews" "
Rating 8 - Good. 168 out of 594 reviews" "
Rating 6 - Okay. 22 out of 594 reviews" "
Rating 4 - Poor. 10 out of 594 reviews" "
Rating 2 - Terrible. 9 out of 594 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Maree

Liked: Cleanliness, amenities, property conditions & facilities
Right from the start I was greeted by very enthusiastic, polite and friendly staff, Gillian and Calvin.
Stayed 1 night in Aug 2024

10/10 Excellent

Gerard

Stayed 2 nights in Aug 2024

10/10 Excellent

ALVIN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was spacious and very hygienic. Staff were friendly and attentive.
Stayed 3 nights in Aug 2024

10/10 Excellent

Karyn

Liked: Cleanliness, room comfort
Great communication
Great communication from the property before our stay. There was an issue with the hot water and they gave us the information we needed to make a choice about our stay. We chose to continue the booking and had no problems, plus we received an upgrade. This apartment was spotless, comfortable and well appointed. Very happy with our stay overall.
Stayed 2 nights in Aug 2024

10/10 Excellent

maria nhan

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

TREVOR

Liked: Cleanliness, room comfort
Great stay
Quest on Franklin is a great place to stay in Adelaide. Our apartment was clean, spacious and comfortable. Staff were friendly and efficient. Parking was only 100 metres away and easy to access.
Stayed 2 nights in Aug 2024

8/10 Good

Suria

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, room comfort
great for family
our room got ugraded and cot provided, friendly staff, thank you
Stayed 1 night in Aug 2024

10/10 Excellent

maria nhan

Stayed 2 nights in Aug 2024

10/10 Excellent

Bee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service reception and house keeping
Stayed 4 nights in Aug 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, room comfort
Famiky time
Very roomy and comfortable. Great podition
Stayed 2 nights in Aug 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, room comfort
Awesome
Apartment was very spacious and comfortable. Hotel is in a great location. Staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities
Excellent property!
Stayed 1 night in Aug 2024

2/10 Terrible

Alex

Stayed 1 night in Jul 2024

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything. If you’re wanting a hotel that has everything on your doorstep maybe this hotel isn’t for you. Having said that most things were only about a 15min walk away. My only complaint was how hard the beds were. But a very minor complaint. Check in staff were friendly and helpful and we were able to check in and out swiftly. Overall a good stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Laurence

Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, room comfort
Room was clean and tidy and comfortable on criticism would be is when asking front desk and suggestions on things to do, she didn’t really have any other than the markets.
Stayed 5 nights in Jul 2024

10/10 Excellent

Drogba

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Hayley

Stayed 4 nights in Jul 2024

10/10 Excellent

Damien

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well presented accomodation. Easy check in/out. 5-10min walk to everything. Very neat and Clean. Great views.
Stayed 2 nights in Jul 2024

2/10 Terrible

DANIEL

Stayed 4 nights in Jul 2024

10/10 Excellent

shahnewas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is very spacious, clean and in the heart of Adelaide. Only had a parking in the same property, would facilitate the most. Nevertheless we would choose them for our next stay.
Stayed 2 nights in Jul 2024

8/10 Good

Maia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

TSZ KIT

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment is close to Adelaide Central Bus Station, Adelaide Central Market and Chinatown, just within 5 min walk. The condition of the property is good, just the kitchenware is a bit old, marginally ok for cooking. The SmartTV, washing machines are good.
Stayed 3 nights in Jun 2024