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Superior Room with Private Pool - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Retreat with Private Pool - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Duplex Two-Bedroom Suite with Private Pool - Sea View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Suite with Private Pool - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Fam Room-Private pool -Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Family Duplex with Private Pool - Basement Level - Sea View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Cayo Exclusive Resort & Spa. During your stay, you're just a quick walk from Plaka Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with a beachfront location at Stone Beach by Cayo, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the indoor pool
  • Treat yourself to deep-tissue massages, body wraps or facials at Armonia
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Plaka Beach and 8 minutes from Elounda Windmills
  • Free beach shuttle service

Cayo Exclusive Resort & Spa ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Cayo Exclusive Resort & Spa

Everyone (2) Couples (1)
5 out of 5
Séjour excellent, avec une très très belle vue. Etablissement très très joli, personnel très serviable, disponible et très gentil. Chambre excellente, spacieuse et propre! Vaut vraiment un 5*! A retourner absolument! Merci à toute l’équipe!

Posted by , from Vevey on 22 Oct 2023

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5 out of 5

Posted by on 12 Oct 2020

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5 out of 5

Posted by on 5 Oct 2020

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About the Cayo Exclusive Resort & Spa

Location Elounda, Plaka, Agios Nikolaos, Crete 720 53

Renovations + Closures

The property is closed during January, February, March, November, December and April.

Property Features

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cayo Exclusive Resort & Spa such as an indoor pool and a health club. Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a steam room, a garden and a terrace. Limited free parking is available on a first-come, first-served basis. This 5-star Agios Nikolaos hotel is smoke free.

  • 70 guestrooms or units
  • 2 levels
  • 4 dining venues
  • 2 bars or lounges
  • 1292 sq ft of conference space
  • 120 sq. m of conference space
  • Built in 2020
  • Buffet breakfast (free)
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers for purchase
  • Bellhop
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Free beach shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Cayo Exclusive Resort & Spa offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished patios. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. This Agios Nikolaos hotel provides complimentary wireless Internet access. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Private patio (furnished)
  • Select Comfort beds
  • Minibar
  • In-room dining (24 hours)
  • Espresso maker
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Stone Beach by Cayo – This beachfront restaurant specialises in Mediterranean cuisine and serves brunch, lunch and light fare.

Ambrosia Main Restaurant – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.

Sage & Thyme Mediterranea – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.

Kelari Gourmet Restaurant – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.

Enastron Pool Bar – This bar is located by the pool. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Helicopter/aeroplane tours on site
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Armonia has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Steam room in spa
  • Minimum age to access spa is 14
  • Thai massage
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. Front desk staff will greet guests on arrival.

Cayo Exclusive Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device.

  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Guest will receive an email before arrival 72 hours
  • Contactless check-in is not available
  • Onsite COVID-19 testing (PCR) is available
  • Guests will receive an email with special check-in instructions
  • Free on-site COVID-19 testing (Antigen/Rapid) is available
  • Carbon monoxide detector
  • No lifts
  • Property registry number - 1533-27/02/2019
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Reservations are required for on-site COVID-19 testing
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cayo Exclusive Resort Spa
  • Cayo Exclusive Resort & Spa Hotel
  • Cayo Exclusive Resort & Spa Agios Nikolaos
  • Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.