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Cayo Exclusive Resort & Spa

5.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cayo Exclusive Resort & Spa

Premium Room with Private Pool - Sea View | View from room
View from room
Two Bedroom Interconnecting Rooms with Private Pool - Sea View | View from room
Executive Room with Private Pool - Sea View | Terrace/patio
Aerial view

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
Elounda, Plaka, Agios Nikolaos, Crete, 720 53
  • Plaka Beach
    ‪5 min walk‬
  • Spinalonga
    ‪11 min drive‬
  • Spinalonga Castle
    ‪16 min drive‬
  • Sitia (JSH)
    ‪96 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room with Private Pool - Sea View

Premium Room with Private Pool - Sea View | View from room

Premium Room with Private Pool - Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Suite with Private Pool - Sea View

Executive Suite with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Suite with Private Pool - Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

View all photos for Superior Room - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Room - Sea View

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Fam Room-Private pool -Sea View

Superior Fam Room-Private pool -Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Superior Fam Room-Private pool -Sea View

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Grand Suite with Private Pool & Outdoor living area - Sea View

Grand Suite with Private Pool & Outdoor living area - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Grand Suite with Private Pool & Outdoor living area - Sea View

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Family Duplex with Private Pool - Basement Level - Sea View

Family Duplex with Private Pool - Basement Level - Sea View | Terrace/patio

Family Duplex with Private Pool - Basement Level - Sea View

  • 66 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Retreat with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Retreat with Private Pool - Sea View

  • 80 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room with Private Pool - Sea View

Superior Room with Private Pool - Sea View | Terrace/patio

Superior Room with Private Pool - Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Room with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Executive Room with Private Pool - Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Two Bedroom Interconnecting Rooms with Private Pool - Sea View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Two Bedroom Interconnecting Rooms with Private Pool - Sea View

  • 66 sq m
  • Sea view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Duplex Two-Bedroom Suite with Private Pool - Sea View

Duplex Two-Bedroom Suite with Private Pool - Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Duplex Two-Bedroom Suite with Private Pool - Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 125 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Single Sofa Bed

About this property

Cayo Exclusive Resort & Spa

Luxury hotel on the beach, with indoor pool
Catch some rays at the beach or spend the day relaxing at Cayo Exclusive Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
Cayo Exclusive Resort & Spa offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Rooms open to furnished patios. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 49-inch Smart televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Agios Nikolaos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Armonia has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Cayo Exclusive Resort & Spa. During your stay, you're just a quick walk from Plaka Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine with a beachfront location at Stone Beach by Cayo, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to body treatments, manicures and pedicures or Thai massages at Armonia
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Plaka Beach and 8 minutes from Elounda Windmills
  • Free beach shuttle service
For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Cayo Exclusive Resort & Spa such as a seasonal outdoor pool and an indoor pool.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This Mediterranean hotel also offers a health club, a steam room and a garden. Limited free parking is available on a first-come, first-served basis.

This 5-star Agios Nikolaos hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Stone Beach by Cayo – This beachfront restaurant specialises in Mediterranean cuisine and serves brunch, lunch and light fare.
Ambrosia Main Restaurant – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Sage & Thyme Mediterranea – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and only serves lunch. Open daily.
Kelari Gourmet Restaurant – Overlooking the ocean, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Enastron Pool Bar – This bar is located by the pool. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Greek, Italian, Russian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ambrosia Main Restaurant
  • Enastron Pool Bar
  • Kelari Gourmet Restaurant
  • Sage & Thyme Mediterranea
  • Stone Beach by Cayo

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Helicopter/aeroplane tours
  • Indoor pool
  • Private wine tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Dining table
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during January, February, March, November, December and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 120 (one-way), (up to 12 years old)
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Cayo Exclusive Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Property Registration Number 1168606

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 31 October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cayo Exclusive Resort Spa
Cayo Exclusive Resort & Spa Hotel
Cayo Exclusive Resort & Spa Agios Nikolaos
Cayo Exclusive Resort & Spa Hotel Agios Nikolaos

Cayo Exclusive Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 79 out of 85 reviews" "
Rating 8 - Good. 3 out of 85 reviews" "
Rating 6 - Okay. 3 out of 85 reviews" "
Rating 4 - Poor. 0 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is clean, plenty of space, amazing view over the sea and Spinalonga. Private pool is worth a 5 star review on its own but the rest of the hotel adds even more, definitely worth it.
Stayed 5 nights in Oct 2024

10/10 Excellent

Benjamin

Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CAYO is amazing. We spent the first few days of our honeymoon here and I am happy we did. The staff was upbeat, on top of everything, and went out of their way to make sure our stay was everything we wanted it to be. On first night we received the most wonderful cake and bottle of wine as a wedding present. The cake was so perfect that it didn't look real. Plaka, the surrounding town arean, is so quiet and relaxing; no hustle and bustle traffice and noise. If you are looking to relax in a peaceful setting with excellent views then this is the place to be. Eloundas is a short drive with plenty of dining and shopping if you feel like getting out. One negative for some is the beach. If you want a sandy beach, this isn't it. CAYO's beach restaurant (which is a short shuttle ride away because the hotel is not on the water) is called Stone Beach for a reason. While the stones may not be everyone's ideal material, it does make for a very relaxing audio experience when the waves hit the beach. When I am in Crete again I would go out of my way to stay at CAYO, if only for a night. I wish we had spent our entire honeymoon at this resort.
Stayed 3 nights in Sep 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, extraordinary staff, delicious breakfast, thoughtfully designed rooms for families, nice gym and pools, convenient and easily walkable to the beach and town. Truly an extraordinary stay in every way. Kelari Restaurant is delicious and unique, and we had two amazing dinners there with exceptional service and lovely Cretan wine. One of the best resorts in which we have had the pleasure of staying. We'll be back!
Stayed 3 nights in Aug 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Corrin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Quiet area but amazing pool suites and very modern and clean
Stayed 7 nights in Aug 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View!
Beautiful hotel with an amazing view of the sea and Spinalonga Island. Every room has a private plunge pool. Rooms are well arranged and spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing customer service I have experienced. I travel a lot and have visited quite a few places but this one has really topped all of them.
Stayed 5 nights in Aug 2024

10/10 Excellent

Simon

Stayed 2 nights in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Reuben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Splendid hotel! Highly recommend! The staff is friendly and super helpful. The place is gorgeous and well kept. Wish we could have stayed longer.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely relaxing hotel, great service, recommended for a peaceful time in lovely surroundings
Stayed 9 nights in Jun 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Thoroughly enjoyed our stay
Stayed 7 nights in Jun 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cayo Crete was s awesome
I have travelled a lot and all over the world and this is probably the best hotel I have stayed in….Exclusive it certainly was….fantastic location, excellent quality and superb service
Personal plunge pool
Executive room
Room lounge area
Private sun terrace
Stayed 7 nights in May 2024

10/10 Excellent

Cynthis

Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Branislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design and style of the property is excellent with many little things considered, but what really makes it special is the staff who will always go the extra mile with nothing too much trouble. Bravo for the training and customer engagement.
Stayed 7 nights in Oct 2023

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were without exception helpful, polite, professional, and extremely friendly. Pool area was stunning and not overcrowded. Room had its own mini pool as well. Excellent breakfast. Main restaurant seemed quite pricey but Plaka village only a short walk where there were a myriad of eating options. Fantastic place and would thoroughly recommend.

10/10 Excellent

vivien sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023

10/10 Excellent

Ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really excellent hotel. Not only the staff was amazing alt all times, the entire resort was very well built and comfortable. The owner is local and owns a construction company and you can feel that by how well the hotel is built. There is a funicular lift for the rooms which are built on a steep hill making it very easy to access the rooms. The room has got a great size and the bathroom and toilet are separate and very good. There is plenty of storage space which I feel sometimes is lacking in hotels. The view from the room is impressive and the private swimming pool is quite good size. There is plenty of free water, a welcome pack. The gym is well equipped. The breakfast is excellent and at request some vegan options were available (although not a lot in terms of hot food). There are 2 large swimming pools and the beach is a 4 minute walk. They provide a shuttle to the beach. There are electric car charging points and electric cars for rental.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lisa, Culross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All Staff were amazing and nothing was any trouble for them
Stayed 7 nights in Sep 2023

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Hasan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff pleasent overall
Stayed 3 nights in May 2023