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Airai Water Paradise Hotel & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Airai Water Paradise Hotel & Spa

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Standard Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, free WiFi
Water park
Breakfast, lunch, dinner served; pool views

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
PO Box 8067, Airai, 96940
  • Etpison Museum
    6 min drive
  • WCTC Shopping Center
    7 min drive
  • Nikko Bay
    9 min drive
  • Koror (ROR-Palau Intl.)
    4 min drive

Room options

View all photos for Deluxe Double Room, Ocean View

Deluxe Double Room, Ocean View | In-room safe, desk, soundproofing, free WiFi

Deluxe Double Room, Ocean View

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room (Jungle View)

Standard Double Room (Jungle View) | In-room safe, desk, soundproofing, free WiFi

Standard Double Room (Jungle View)

  • 29.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Courtyard View

Standard Double Room, 2 Queen Beds, Courtyard View | In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 2 Queen Beds, Courtyard View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View | In-room safe, desk, soundproofing, free WiFi

Honeymoon Double Room, 1 King Bed, Jetted Tub, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, free WiFi

Standard Room, 1 King Bed, Ocean View

  • 29 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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The price is CHF 173
for 1 night
includes taxes & fees
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About this property

Airai Water Paradise Hotel & Spa

Family-friendly hotel with 2 outdoor pools and 2 hot tubs
This smoke-free hotel features a marina, 2 outdoor pools and a full-service spa. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Other amenities include free water park access, a restaurant and a bar/lounge.
Airai Water Paradise Hotel & Spa offers 75 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This Airai hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

A marina and a complimentary water park with waterslides are featured at the hotel. 2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Rainbow Spa Cottage has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Airai Water Paradise Hotel & Spa. During your stay, you'll be close to Etpison Museum. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and extended parking
  • Enjoy pool views while dining at Airai Restaurant
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Treat yourself to massages, aromatherapy or body scrubs at Rainbow Spa Cottage
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes 2 hot tubs - and volleyball
  • 6 minutes by car from Etpison Museum and 7 minutes from WCTC Shopping Center
  • Free airport shuttle service
As a guest of Airai Water Paradise Hotel & Spa, you'll find a full-service spa, a complimentary water park, and a marina. 2 outdoor swimming pools and 2 hot tubs are also on site. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 3 meeting rooms available. A children's pool, spa services, and a terrace are also featured at the family-friendly Airai Water Paradise Hotel & Spa. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Airai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Airai Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: USD 16.50 to 22 for adults and USD 8.25 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Airai Restaurant

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Spa tub

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests must transfer via required shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16.5 to 22 for adults and USD 8.25 to 11 for children
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To get to the property, guests need to transfer by required shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Airai Water Paradise Hotel & Spa offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Airai Hotel
Airai Water Paradise
Airai Water Paradise Hotel
Water Paradise Hotel
Water Paradise
Airai Water Paradise Hotel Koror
Airai Water Paradise Hotel And Spa
Airai Water Paradise Hotel & Spa Palau
Airai Water Paradise Hotel Spa
Airai Water Paradise & Airai
Airai Water Paradise Hotel & Spa Hotel
Airai Water Paradise Hotel & Spa Airai
Airai Water Paradise Hotel & Spa Hotel Airai

Airai Water Paradise Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 394 reviews" "
Rating 8 - Good. 168 out of 394 reviews" "
Rating 6 - Okay. 95 out of 394 reviews" "
Rating 4 - Poor. 18 out of 394 reviews" "
Rating 2 - Terrible. 18 out of 394 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

6.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

charina, SAIPAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 3 nights in Jul 2024

10/10 Excellent

Isau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jun 2024

10/10 Excellent

brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
STAFF WAS VERY KIND AND WILLING TO WORK WITH THE LARGE GROUP THAT WE HAD STAYING THERE.
Stayed 4 nights in Mar 2024

10/10 Excellent

Abdiel, Panama City

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and great service from the staff.
Stayed 14 nights in May 2024

8/10 Good

Robin, Honolulu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jaw-Droppingly Amazing
What an amazing place! Had great fun in the pools, but marvelled at the setting amongst the lush tropical vegetation. Extraordinary!
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying there. Nicest hardest working staff I’ve ever encountered. Completely satisfied with staying here!
Stayed 6 nights in Nov 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
A comfortable place before a flight
We stayed here after a diving liveaboard for a quick nap and shower before a 2am flight. The hotel is close to the airport and offers a free shuttle so that was nice. The rooms are average but clean and good enough for the few hours we needed it. There is no elevator in the hotel so you will have to carry your bags up the stairs. They offered free breakfast vouchers, although we were not able to take advantage of it. I'm not sure if the amenities were lacking or they were closed because it was a holiday in Palau but many services like the spa were not available. If you're staying in Koror, it's by the airport and not near the city center so something to consider. They do offer a free shuttle to town on set schedule though.
Stayed 1 night in Sep 2023

8/10 Good

Lisa

Travelled with family
Liked: Staff & service
The pools were amazing, the property was just a little tired.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Zenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cinvenient location, friendly staff. I did not like that they turned off the aircondition whenever we left the hotel for the day.
Stayed 4 nights in Aug 2023

8/10 Good

Zenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient place, in the middle of where I was doing most of my visit. I didn't like that they turned off the air condition whenver I would leave the hotel.
Stayed 1 night in Aug 2023

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, room comfort
Check your data Hotels.com
The resort was fine and close to airport but communication through Hotels.com has been loaded with problems. First the chat bot was useless. Then finally reached a real person who passed me off to the "phone no. of the resort. This number did not work. Luckily the resort (upon late arrival) was understanding but Hotels.com should clean their act.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was exceptional!
Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities
Thank you for your kind Service
Stayed 1 night in May 2023

6/10 Okay

Ellyn

Travelled with family
Liked: Staff & service, room comfort
Adequate accommodation
Hotel is recovering from pandemic closure so it needs a lot of maintenance. The room was adequate for a brief stay prior to a 3am flight. Free shuttle service to airport and restaurants is a nice amenity. Water slide pool is closed and other pool looked sketchy. Staff were super nice and grateful for our patronage. Bed was comfortable, A/C worked though control is in a foreign language so it took awhile to figure out how to operate it.
Stayed 1 night in Mar 2023

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff beyond amazing! Helpful, friendly & always smiling! This property is being renovated & the one complaint was that they had only a few cement lounge chairs to use by the pool near the water slides & only 2 covered areas for shade. Had to go & purchase an air mattress so we could hang out by the pool & sitting or laying on concrete was not comfortable. The water slides were great fun! Pool was lovely. Water in pools was nice & warm. Rooms were nice & although they were renovating there was not a lot of noise to disrupt you when you were out enjoying the outdoors. Once renovations are done the restaurant will be functional for all meals. During our stay you got to select from the breakfast menu in advance what you’d like to have. Normally they would have a buffet breakfast but since we were the only 2 there for most of our 9 days there after our dove live aboard they had a pre ordered breakfast. They offered a free once a day shuttle into Koror but note if you go beyond a certain distance they want to charge you. We paid $15 to get to & from the hotel to the restaurant the Drop Off which we felt was a bit unfair since they had burgers & pizza that they could get for lunch & suppers. 9 days of that limited menu was not going to work for us so we got them to take us in to Koror where we walked & had them pick us up at a specified restaurant at a specified time. After letting them know we were not happy about the charge they stopped charging us. A great place to relax
Stayed 9 nights in Jan 2023

10/10 Excellent

John

Great swimming pools Convenient airport transfers. Good value for the price
Stayed 3 nights in Jan 2023

8/10 Good

John

Business traveller
Liked: Staff & service
Great service oriented staff
Stayed 3 nights in Jan 2023

4/10 Poor

MARY

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is in the middle of a remodel and it looked shabby. my ocean view was blocked by scaffolding and a man working outside my room. The restaurant was closed and I think we may have been the only guests there. The staff were absolutely fabulous but the facilities were in shambles
Stayed 1 night in Jan 2023

4/10 Poor

Joy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were nice. Free shuttle to town. The pool and water slide were empty and looked like they have not worked in years. The restaurant and bar were shut down

10/10 Excellent

George, Potter Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing piece of Palau history and culture. GREAT staff. Huge, fun pools. So very quiet and impressive views. It was a " happy accident for me. I will return
Stayed 1 night in Dec 2022

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous owners! Very friendly!!
Stayed 1 night in Aug 2022

10/10 Excellent

Demian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was outstanding during my stay, and I highly recommend this hotel. In my case, I arrived during construction after a major storm. Rather than being inconvenienced by this, the hotel manager and team made every effort to help me with breakfast arrangements, diving arrangements, advance notice of repairs, and shuttle transport to and from town. I wasn’t considering another trip to Palau, but the quality hospitality here and their willingness to help has changed my mind. When traveling around the Pacific, some patience is useful as transport, infrastructure, and services are frequently less than ideal. It is a treat when none of this matters thanks to a good hospitality staff like the team at the Airai.
Stayed 4 nights in Aug 2022

4/10 Poor

roger

Disliked: Property conditions & facilities
Disappointed
I stayed at this hotel just one day. The place may have been nice at one time but was well past it’s prime. They had water park facilities but they weren’t functioning, however the pool was open. The restaurant and bar were both closed. Not sure if this was related to the Covid virus but other hotels did have dining options open. Room was spartan and well aged. WiFi only available in the lobby. I would not go there again.
Stayed 1 night in Jan 2022