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Hotel des Augustins

3.0 star property

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Photo gallery for Hotel des Augustins

Comfort Double Room | Terrace/patio
Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets
Lobby sitting area
Lobby
Deluxe Double Room | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
3 Rue De La Masse, Aix-en-Provence, Bouches-du-Rhone, 13100
  • Cours Mirabeau
    ‪1 min walk‬
  • Place du Général de Gaulle
    ‪2 min walk‬
  • Hôtel de Caumont - Centre d'Art
    ‪3 min walk‬
  • Marseille (MRS-Marseille - Provence)
    ‪34 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Minibar, soundproofing, free WiFi, bed sheets

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Classic Double Room (Attic)

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Minibar, soundproofing, free WiFi, bed sheets

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, soundproofing, free WiFi, bed sheets

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Twin Room, 2 Single Beds

Minibar, soundproofing, free WiFi, bed sheets

Comfort Twin Room, 2 Single Beds

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds | Minibar, soundproofing, free WiFi, bed sheets

Superior Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room (Attic)

Minibar, soundproofing, free WiFi, bed sheets

Twin Room (Attic)

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel des Augustins

Hotel with a 24-hour front desk, steps from Cours Mirabeau
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business centre. WiFi in public areas is free. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Hotel des Augustins offers 28 accommodations with minibars and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a bath. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Hotel des Augustins. During your stay, you're just a quick walk from Cours Mirabeau. Free WiFi in public areas, a bar and a business centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Steps from Cours Mirabeau and Place du Général de Gaulle
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel des Augustins.

This 3-star Aix-en-Provence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 14.90 per person
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 25 per day (2297 ft away)
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

des Augustins
des Augustins Aix-en-Provence
Hotel des Augustins
Hotel des Augustins Aix-en-Provence
Des Augustins Hotel
Hotel Augustins Aix-en-Provence
Hotel Augustins
Augustins Aix-en-Provence
Hotel des Augustins Hotel
Hotel des Augustins Aix-en-Provence
Hotel des Augustins Hotel Aix-en-Provence

Hotel des Augustins Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 233 out of 503 reviews
Rating 8 - Good. 198 out of 503 reviews
Rating 6 - Okay. 44 out of 503 reviews
Rating 4 - Poor. 20 out of 503 reviews
Rating 2 - Terrible. 8 out of 503 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

ioan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great situation for anyone visiting Aix.
Stayed 5 nights in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was charming. The staff was friendly and professional. They spoke English, which was helpful. Located in a lively area of shops and restaurants but the hotel itself was very quiet. No parking in the immediate area. The staff recommended a convenient parking garage only a 10 minute walk from the hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kermit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic property in the heart of Aix-en-Provence mere steps from the famed Cours Mirabeau. Also easy walking distance to most important sites you will want to visit. While there can be some street noise at most times of the day or night, the hotel has invested in sound-proof windows, which make for a quiet sleeping experience. I didn’t eat breakfast at the hotel, but all of the staff at the reception desk were phenomenal --very positive, friendly, and helpful. I would absolutely stay here again if I come back to Aix. Highly recommend!
Stayed 4 nights in Oct 2024

10/10 Excellent

David, BROOKLYN

Liked: Staff & service, property conditions & facilities
Xxx
Stayed 3 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Incorrect billing
The hotel claims i had booked Oct 8&9 But the actual booking was for Oct 9 only
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property! Right in the heart of Vielle Ville. Room was perfect for 3 nights. Breakfast was offered (for a price) and we ate there each morning. All the staff was superb and made us feel welcome each time we walked through the door. When we return to Aix en Provence, we will be staying here again!
Stayed 3 nights in Sep 2024

2/10 Terrible

Ramdas

Travelled with family
Disliked: Staff & service, amenities
We could not reach the property by car because the streets were so small and congested . We were misled into thinking that there was parking.They will not cancel so we had to go to another hotel for parking. Lost two nights room charge. Expedia called them and found out the nearest parking was 2900 feet away in a city with no room for any thing. We abandoned Aix on Provence because of this hotel
Stayed 2 nights in Sep 2024

8/10 Good

saviz

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Amenities
Great location. Be aware that driving to get to the hotel is very difficult.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Red was exceptional. He assisted with reservations and made recommendations that were exactly what we were interested in! Very friendly!!
Stayed 2 nights in Sep 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Aix-en-Provence.
Interesting building, used to be a monastery. Perfect location!! Convenient breakfast every morning (extra charge). Lots of steps to third floor although elevator goes to 2nd floor. What we really appreciated about the hotel was how pleasant and helpful the staff were. We would definitely stay here again
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandra

Stayed 1 night in Aug 2024

10/10 Excellent

Michael, Lomita

Stayed 1 night in Aug 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 1 night in Sep 2024

6/10 Okay

David

Disliked: Property conditions & facilities
Very small room in old church. Walkable.
Stayed 1 night in Sep 2024

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
Excellent for the trsin
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Sam

Business traveller
Disliked: Amenities, property conditions & facilities
By far the worst bed I’ve ever slept in. The entire property felt old, worn and dirty, and the bathroom was just OK. To note, I came back to the hotel very late at night after a performance at the opera, and the night person was nowhere to be found. I had to wake my partner up to come and get me. The door was very complicated, and only then did the night person come and assist, but seemed annoyed that we had bothered him. Second, in the late afternoon, the fire alarm went off for five minutes, two separate times. It was extremely loud, and just miserable. Third, The air conditioner, which was very old, never worked properly, and when it did, was not very cool, and very loud. The state of this property otherwise ruined a very nice work/holiday.
Stayed 3 nights in Jul 2024

10/10 Excellent

Glenn

Travelled with partner
Perfect location for exploring the old town area on foot.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful unique hotel that is a converted convent with a rich historical ambience, a most comfortable accommodation and a helpful and friendly staff that made us feel most welcome. Also, a perfect location in the heart of the old town and amazing dining experiences, bistros, cafes, and delightful shops.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca, Boston

Liked: Cleanliness, staff & service
I LOVED my stay here! The location alone is unbeatable, and when you walk in, the historic convent detailing is so endearing. Yes, the room itself is basic and dated, and the bed is best suited for back sleepers, but that’s the charm you sign up for when staying in a historic property. And let me say, the staff was PHENOMENAL! Would absolutely stay here again and highly recommend to anyone visiting to Aix.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yat Wing

Stayed 4 nights in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in great location
Beautiful hotel in a great location. Some real character and the team very friendly. Nightmare trying to find any parking due to the one way system and no parking at the hotel. Recommend get information from hotel first
Stayed 1 night in Jul 2024