Comfort Inn & Suites Copley Akron

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites Copley Akron

Indoor pool, open 10:00 AM to 10:00 PM, pool loungers
Desk, blackout curtains, iron/ironing board, rollaway beds
Front of property
Hallway
Desk, blackout curtains, iron/ironing board, rollaway beds

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Breakfast included
  • Air conditioning
  • Laundry

Explore the area

Map
160 Montrose West Ave, Akron, OH, 44321
  • Summit Mall
    6 min drive
  • Rosemont Country Club
    6 min drive
  • Cuyahoga Valley National Park
    9 min drive
  • Akron, OH (CAK-Akron-Canton)
    27 min drive

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Hot Tub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Copley Akron

Hotel in Akron with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Weekly housekeeping is available.
Comfort Inn & Suites Copley Akron offers 51 air-conditioned accommodations with coffee/tea makers and a hairdryer. 37-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Copley Akron. During your stay, you'll be close to Rosemont Country Club. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Just a 4-minute drive from The Golf Improvement Center and 9 minutes from Cuyahoga Valley National Park
  • Dogs welcome for a fee
Comfort Inn & Suites Copley Akron offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites Copley Akron. Free self parking is available.

This Akron hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift (132 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus West Akron Inn Suites
Best Western Plus West Akron
Best Western Plus West Akron Inn

Comfort Inn & Suites Copley Akron Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 268 out of 822 reviews" "
Rating 8 - Good. 220 out of 822 reviews" "
Rating 6 - Okay. 130 out of 822 reviews" "
Rating 4 - Poor. 84 out of 822 reviews" "
Rating 2 - Terrible. 120 out of 822 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Daniel, Gastonia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had black bold in the tub. Tv and fridge stand/cabinet was collapsing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ALAN

Travelled with family, Travelled with pets
Liked: Staff & service
The room was nothing to write home about. The breakfast was worse. The eggs were scrambled and almost totally gone. I could not make a waffle because the batter was out. I was going to grab a sweet roll but the were gone and I couldn't find any butter for toast. Needless to say, this was one of the most disappointing breakfast I have run into.
Stayed 1 night in Aug 2024

6/10 Okay

TaiJah

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff was amazing the room, the as clean-ish but not as clean as I would have liked it. There was dirt and foot step prints on the tub, dirt and grime around the toilet and tub.
Stayed 3 nights in Aug 2024

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
place needs a remodel bad and smell horrible
Stayed 1 night in Aug 2024

8/10 Good

Joseph

Business traveller
Liked: Staff & service, property conditions & facilities
Ok
Stayed 2 nights in Aug 2024

8/10 Good

Destini

Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Trumbull

M
Stayed 1 night in Aug 2024

8/10 Good

Abbey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pretty nice hotel for the price.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is disguting!!
The room was disgusting!! There was someone else’s genitalia hair in the tub, on the floor and everywhere in the bathroom. The bottom of the tub was black. The shower curtain hadn’t been changed in a long time. The entire bathroom was gross. The bed sheets smelled like BO with fresh stains on them. The shower head was falling off the wall. It looked like housekeeping poorly dusted the room, kinda vacuumed and mopped but that was it. I told the front desk that night about it and she said there was nothing she could do. I told them again at checkout and he wrote it down. I wouldn’t recommend this hotel to anyone. I’ve stayed at different comfort inns before, and they’ve been nice. For the price of this hotel it’s better to spend more money and stay at a different cleaner hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Emily

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

4/10 Poor

Bob

Travelled with family
Disliked: Cleanliness, amenities
Dirty, old, chincy breakfast, none of the buttons or floor indicators lit up on the elevator. Ice machine didn’t work.
Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Stayed 2 nights in Jul 2024

2/10 Terrible

Anthony, Renton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The condition of the hotel was HORRIBLE!!! The first thing you smell when you walk in the door is a combination of mold/mildew/dust that they try to cover up with an awful air freshener. The rooms are by far the worst we've EVER stayed in. The beds had disgusting stains all over, that appeared to be urine and other body fluids. The room smelled like mold. There were mold spots on the shower curtain. Fecal matter was on the toilet handle. Mgmt and the front desk staff were awful and dismissive. When we tried to explain that we couldn't stay in such a filthy room, especially considering our kids' health condition, the manager Brittney laughed at us and hung up on us. We have never experienced this level of poor customer service and disrespect. She should be fired immediately. I can't believe this hotel/*DUMP* hasn't been shut down by the health department!!! Don't waste your money. Once you check in and see the state of the rooms, you will want to leave, and they won't refund you!!! OVERALL THIS DUMP. PLEASE BEWARE OF THIS PLACE. SAVE YOURSELF A HEADACHE AND DONT STAY HERE.
Stayed 5 nights in Jul 2024

8/10 Good

Terrica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jeffrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy. Food and garbage still left behind. The carpet appeared un vacuumed. The property needs a good cleaning.
Stayed 2 nights in Jul 2024

8/10 Good

levente

Travelled with family
Liked: Staff & service, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The man at the counter last night was so friendly and kind. Check-in went smoothly. I was surprised that we each were given a complimentary bottle of water and a snack. The room is clean and comfortable. No complaints!
Stayed 1 night in Jul 2024

8/10 Good

Richard

Business traveller
Liked: Staff & service
Overall properry was OK. Cleanliness could be better. Bed hard as a rock! Desk chair sank to the floor when I sat in it, too low to work there.
Stayed 1 night in Jul 2024

10/10 Excellent

Cordella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was the worst place I have ever stayed. The place smells horrible and the pool was so discus ting dirty the whole place needs maintenance. Carpet coming of the edges on the walls and the shower head was not working for our shower water was not draining and when I ask for assistance all they said was the call a service the next day. Bed not made right and rooms dirty as well. No not good Al all. Super pricey. Why does Expedia keep on recommending this places. Do t understand.
Stayed 1 night in Jul 2024

6/10 Okay

Troy

Travelled with family
Liked: Cleanliness
Okay for me. Not much breakfast selections
Stayed 3 nights in Jun 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was dirty. Dead bugs on carpet and window sill. Sticky spot, on carpet. Sunflower seeds and various particles on carpet. Door handle to bathroom had thick sticky goo on it and it was on the door. Floor was filthy under towel shelf under bathroom sink. The Dirt was dust and various trash. TV screen had big smear on it. Dust on microwave shelf thick like never cleaned. I cleaned everything with washcloth and my daughter went and bough disinfectant wipes. Front desk clerk ran vacuum in room. Pool was nice with plenty of towels. Grandkids loved exercise room. Breakfast area was clean and good selection of food. Staff was friendly.
Stayed 4 nights in Jul 2024