Comfort Suites Twinsburg

2.5 star property

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Photo gallery for Comfort Suites Twinsburg

Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Fitness facility
Exterior
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
2716 Creekside Dr, Twinsburg, OH, 44087
  • Cleveland Clinic - Family Health and Surgery Center Twinsburg
    ‪13 min walk‬
  • Liberty Park
    ‪6 min drive‬
  • Fun 'n' Stuff
    ‪8 min drive‬
  • Akron, OH (CAK-Akron-Canton)
    ‪41 min drive‬

Room options

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking (with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (with Sofa Bed)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Non Smoking (with Sofa Bed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Non Smoking (2 Double Beds with Sofa Bed)

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Comfort Suites Twinsburg

Hotel with free breakfast, near Cleveland Clinic - Family Health and Surgery Center Twinsburg
Along with an indoor pool, this smoke-free hotel has a fitness centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Comfort Suites Twinsburg offers 70 accommodations with coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Twinsburg. During your stay, you'll be within walking distance of Cleveland Clinic - Family Health and Surgery Center Twinsburg. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Just a 3-minute drive from Cleveland Clinic - Family Health and Surgery Center Twinsburg and 6 minutes from Liberty Park
  • Dogs welcome for a fee
Comfort Suites Twinsburg offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Comfort Suites Twinsburg also features a vending machine, laundry facilities, and a lift. Free self parking is available.

This Twinsburg hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (106 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 6 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Comfort Suites Twinsburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 269 out of 697 reviews
Rating 8 - Good. 213 out of 697 reviews
Rating 6 - Okay. 112 out of 697 reviews
Rating 4 - Poor. 61 out of 697 reviews
Rating 2 - Terrible. 42 out of 697 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were especially nice and very helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The comfort suites Twinsburg is my go to when I’m in the area. We have stayed about 4-5 times in the last year to visit friends in the area. The beds are comfy, the suites are decently cleaned, you can tell some areas are a little more worn than other areas. But what brings us back are the staff there. They are always friendly and personable.
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Room carpet strained toilet would flush unless handle manually held down, tub wouldn't drain taking shower in standing water.
Stayed 1 night in Nov 2024

2/10 Terrible

Anthony

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The worse place to stay
This a few drop in place, I would never recommend this place to no one, now the only thing that was great was the breakfast and the lady that oversaw the breakfast was amazing, I truly appreciate her. From the reception to the rooms was very very trifling, even the pools were unclean, and the water was very very cold, come on pool man put a little hot water in there are kids that love pools and that's why most people look for for there children, but as for me I will never go there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Stanley

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to treat us with respect, fulfilled Any questions/request made, and were extremely friendly!
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
s
Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sieglinde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Steve

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The king size bed was horrible! It was so soft and dented in the middle - my husband and I kept rolling into each other as we slept. Breakfast was blah. Nice - staff was nice, free parking, close to Cleveland Clinic Twinsburg (not in walking distance)
Stayed 1 night in Oct 2024

2/10 Terrible

CaJa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Carpet could use upgrading, mold in bathroom embedded in tiles, floor tiles lifting in bathroom from what appears a water leak under tub, loose tiles in bathroom potential for safety concerns, drains in bathroom not working properly. Showered in a foot of water that didn’t drain for well over an hour. Overall facility appears to be run down with no approach to remodel. For money spent I felt cheated in my stay!
Stayed 1 night in Oct 2024

4/10 Poor

Emily

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was pretty run down for the price. One of our beds was broken. The bathroom was covered in mold. It needed a good cleaning. We will not return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Alvin, Kew Gardens

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious got the basic necessities that you’ll need during your stay. Breakfast is awesome. Will definitely stay here again when I’m around Twinsburg area.
Stayed 4 nights in Sep 2024

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities
What I expected for the price. Not disappointed at all in room, service, breakfast, property
Stayed 1 night in Sep 2024

2/10 Terrible

DuShonta

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a certain room and when we arrived we did not receive that. We were told that it was not on them but Expedia because they were advertising something that was not available. I made a reservation a week prior but had family come in the same day to get a room and was able to get the room I booked. Very unprofessional. Was told you can get your money back but you need to leave. When arriving the door in the back of the building had a sign that said needs room key at all times to access but was able to just open the door and walk in without anything. Not a place I would recommend to anyone.
Stayed 2 nights in Sep 2024

2/10 Terrible

John, Hyattsville

Stayed 3 nights in Aug 2024

8/10 Good

Abbie

Liked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

jason

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Just a regular typical stay at a hotel. Not super clean room but you get what you pay for. The hotel is super close to restaurants, shopping, and the Twinsburg Cleveland clinic.
Stayed 4 nights in Sep 2024

6/10 Okay

Tina, Columbus

Travelled with family
Liked: Amenities
The property seemed nice, but the front desk was only manned sometimes, slow both at check-in and during our stay when needed and sometimes hard to understand. Our room was not fully swept prior to our arrival near the bed and window areas. There was also trash left on one of the nightstands. Our bathroom door didn’t fully shut. The ice machine on our floor had no ice. Loved the A/C unit, having a fridge and microwave, beds were nice, the pool looked clean, the breakfast was great, parking was easy, and there are a lot of places to eat nearby.
Stayed 1 night in Sep 2024

6/10 Okay

Tony

Travelled with family
Liked: Staff & service
Toilet was dirty and seat was all chipped. Sheets didn’t fit properly on the bed and kept coming off. Breakfast area was good and breakfast staff very nice
Stayed 1 night in Sep 2024

6/10 Okay

DUANE

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Michelle

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Mold, holes in the wall, door was broken, and terrible smell. The room was not cleaned. Marks on the walls. Sheets didn’t fit the bed. To name a few things Picture of one of the holes attached.
Stayed 1 night in Sep 2024

6/10 Okay

Renee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So if you HAVE to stay here, dont expect much. Rooms feature crooked framed prints, peeling wallpaper and stained bathroom amenities. Did we die? No. So for 1 night, we dealt with it. We were also exhausted so we went right to sleep. Would i stay again in a pinch? Probably not.
Stayed 1 night in Aug 2024

8/10 Good

Minh q

Liked: Cleanliness, staff & service, property conditions & facilities
Good location , quiet , safe
Stayed 1 night in Sep 2024