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Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Aerial view
Private beach, white sand, sun-loungers, beach umbrellas
Outdoor wedding area
Aerial view
Garden view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • On private beach
    On private beach
  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • All-inclusive
    All-inclusive

Explore the area

Map
Zona Costera K256, Akumal, QROO, 77710
  • Hekab Be Biblioteca
    6 min drive
  • Akumal Ecological Center
    9 min drive
  • Akumal Beach
    9 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    267 min drive

Room options

View all photos for Deluxe Junior Suite Ocean View Quadruple

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View Quadruple

  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Ocean View

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite Ocean View

  • 52 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Junior Suite Single

Balcony view

Deluxe Junior Suite Single

  • 52 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Junior Suite

Free minibar, in-room safe, desk, blackout curtains

Deluxe Junior Suite

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite

Free minibar, in-room safe, desk, blackout curtains

Mini Suite

  • 72 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Junior Suite Quadruple

View from room

Deluxe Junior Suite Quadruple

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Mini Suite Quadruple

Free minibar, in-room safe, desk, blackout curtains

Mini Suite Quadruple

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Suite Deluxe With Garden View

Free minibar, in-room safe, desk, blackout curtains

Suite Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

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About this property

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive

Property with private beach and full-service spa
Catch some rays on Grand Sirenis Riviera Maya Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants.
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive offers 934 accommodations, which are accessible via exterior corridors and feature Hot tubs and free minibar items. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Smart televisions come with cable channels. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with slippers, designer toiletries and hairdryers.

This Akumal property provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach and complimentary bicycles are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a lazy river, Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 17 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

The free breakfast at Grand Sirenis Riviera Maya Resort & Spa - All Inclusive gets high marks from our customers. During your stay, you'll be close to Akumal Beach. You'll find features such as free self-parking, plus 3 outdoor pools and 10 restaurants.
  • Free buffet breakfast served daily
  • Free self-parking
  • For dining with ocean views, stop by Akumal and Tulum, one of the property's 10 restaurants and 11 bars/lounges
  • WiFi for a fee
  • Splash around at the lazy river or swim in the 3 outdoor pools
  • Indulge with body scrubs, detox wraps or body treatments at the spa
  • Services include a free children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 9 minutes by car from Akumal Beach and 14 minutes from Xel-Há Park
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Grand Sirenis Riviera Maya Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 11 bars/lounges, a beach bar and a poolside bar. Public spaces have WiFi for a fee. This all-inclusive property also offers a complimentary children's club, a children's pool and a hot tub. Self parking is free.

This 4-star Akumal property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Akumal and Tulum – Overlooking the ocean, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Ikebana – This restaurant specialises in Japanese cuisine. Reservations are required. Open daily.
Relais Gourmand – This restaurant specialises in French cuisine. Reservations are required. Open daily.
El Patio – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
Lima – This restaurant specialises in Peruvian cuisine. Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Snorkelling

Land activities

Cycling
Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Language
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 10 restaurants
  • 11 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Akumal and Tulum
  • El Patio
  • Ikebana
  • Lima
  • Relais Gourmand

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's books
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 10 buildings
  • 3 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Unlimited a la carte themed dining is available by reservation only, and is subject to availability. Reservations can be made upon arrival. This property enforces a dress code in the themed dining venues.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per hour (rates may vary)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Grand Sirenis Riviera Maya
Grand Riviera Maya Sirenis
Grand Sirenis All Inclusive
Grand Sirenis Riviera
Grand Sirenis Riviera Maya Resort All Inclusive Akumal
Grand Sirenis Riviera Maya Akumal
Grand Sirenis Riviera Maya Resort All Inclusive
Grand Sirenis Riviera Maya All Inclusive Akumal
Grand Sirenis Riviera Maya All Inclusive Solidaridad
Grand Sirenis Riviera Maya Solidaridad
Grand Sirenis Riviera Maya All Inclusive Kantenah
Sirenis Riviera Maya Inclusiv
Grand Sirenis Riviera Maya Resort Spa All Inclusive
Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Akumal

Grand Sirenis Riviera Maya Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1575 out of 3406 reviews" "
Rating 8 - Good. 873 out of 3406 reviews" "
Rating 6 - Okay. 452 out of 3406 reviews" "
Rating 4 - Poor. 260 out of 3406 reviews" "
Rating 2 - Terrible. 246 out of 3406 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 7 nights in Aug 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Zarko

Travelled with family
Liked: Amenities
The hotel was great. The rooms were clean every day. The staff was so nice and pleasant. Love the monkeys. The only thing was at night a lot of mosquitoes.
Stayed 10 nights in Aug 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my whole exiperence at Grand Sirenis. The staff was the greatest... very friendly. The drivers was helpful getting around the resort and knowledgable of the resort and surrounding area. Enjoyed trying the different variety of restaurants they offered. For 2 senior citizens wanting a fun relaxing vacation in a beautiful sunny location, we got it. I give it 5 stars and hope to return one day.
Stayed 6 nights in Aug 2024

10/10 Excellent

Florjan, Ann Arbor

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private Beach the food. Service all area was great. They deserve 6 Stars
Stayed 11 nights in Jul 2024

6/10 Okay

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the resort was excellent except the Brazilian restaurant. I had a very very bad experience in that restaurant. Please avoid the Brazilian restaurant. Waiters there are rude and disrespectful. Vacation in a resort are meant to be enjoyable not painful. Overall the resort was good but I don't think I will come back. I will look for another place. These people almost destroyed my stay.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property deserves no stars. The elevators don’t work so you have to walk up and down multiple flights. No ac anywhere on the property including the restaurants. Property is old. Rooms are moldy and dirty. Doors don’t lock. Ac in rooms is barely noticeable. Most restaurants are closed as are the bars. Food is atrocious. Limited bars on side. The pools are like a Public pool in terms of the facility. It’s one of the worst properties I have every visited
Stayed 2 nights in Aug 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service
Natural beauty, not too manicured. Single lane lazy river. Wonderful staff. Limited air conditioned areas, hot food wasn't always hot and cold food wasn't always cold.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay with my family.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ana Clara, Miami Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was excellent.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ebunoluwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 6 nights in Aug 2024

10/10 Excellent

susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved The pools and variety of restaurants. Having transportation from the airport included would be nice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services
Stayed 4 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with excellent services. Stayed 4 nights with the group of 20 peoples.
Stayed 4 nights in Aug 2024

6/10 Okay

Kymberly

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
Very large property. Low on staff daily so shuttles were hard to catch.
Stayed 8 nights in Jul 2024

10/10 Excellent

Aferdita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were incredible !!! We will be back again just because of them. They made us feel like vip!
Stayed 5 nights in Aug 2024

4/10 Poor

Saul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Francisca torra . La Sra del ice cream shop se porto muy grocera.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diana and Ivan at the Expedia reservation desk were INCREDIBLE!!! they made us feel like VIP guests. We will def be back again just because of them Hegedus and Tolaj family
Stayed 5 nights in Aug 2024

6/10 Okay

Mara

Travelled with group
Liked: Staff & service, amenities
There was a lot to do. Dining hours were not consistent or clear. Ac didn't work. Staff was nice and helpful
Stayed 4 nights in Aug 2024

6/10 Okay

Natasha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The staff was very serviceable, you ask for something and they never said no, they went above and beyond to make sure you were happy on the other hand concierge not so much. When I arrived from a long day of traveling I was given a room that was dirty ,hair on the bed , floors dirty tables etc I called reception and the lady who answered really didn’t care I had to call a 2nd time and advise I was not staying in a dirty room if they had another room I said I’ve been traveling all day with 3 kids and I want to do was to I unwhine and relax and that’s when she sent a service bell boy to show me another room which by the way wasn’t a 10 but he did sent someone to clean the floors. The hallways were dirty with food that’s why the animals were always there raccoons and lemurs even though there harmless but the kids didn’t like them. We ate mostly in the buffets because there were never reservations open to all the restaurants they had impossible for even concierge to even try to accommodate you. So many restaurants and you can’t even book before you get there. So that was very disappointing. Overall the staff which I mean people at the bar and the buffet are very nice and helpful. Don’t know if I’ll go back would try other hotels
Stayed 5 nights in Aug 2024

6/10 Okay

Chloe

Stayed 4 nights in Aug 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Thanh

Travelled with family
Liked: Cleanliness, staff & service
Wild animals dropping
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
It is a lot wild animals near you all the time..
Stayed 7 nights in Aug 2024

6/10 Okay

Roxanna

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2024