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Ayla Grand Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ayla Grand Hotel

Poolside bar
Poolside bar
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Spa

Explore the area

Map
Othman Bin Affan Street, PO Box 222094, Al Ain
  • Al Ain Mall
    4 min walk
  • Al Ain Oasis Park
    19 min walk
  • Al Ain National Museum
    20 min walk
  • Al Ain (AAN)
    26 min drive

Room options

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 2 Bedrooms

  • 106 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Executive Suite

Deluxe Executive Suite | Living area | LED TV

Deluxe Executive Suite

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 1 Bedroom

  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite (Classic)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite (Classic)

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Classic Twin Room

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 2 Bedrooms

Premium bedding, in-room safe, desk, laptop workspace

Classic Suite, 2 Bedrooms

  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 Bedroom

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Al Ain Rotana

Pool
Hot tub
Spa
Kids pool
4.3 out of 5, Excellent, (250)
The price is CHF 108
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Al Ain Rotana

About this property

Ayla Grand Hotel

Luxury hotel with full-service spa and free valet parking
This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar and 2 coffee shops/cafes are on-site. Housekeeping is available once per stay.
Ayla Grand Hotel offers 220 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 6 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the health club, fitness facility or hot tub.

Al Naeem has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Thai massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Ayla Grand Hotel, you're just a quick walk from Al Ain Mall. You'll find features such as free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Sky 5 Cafe, a café with pool views
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs or facials at Al Naeem
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute walk from Al Ain Mall and a 2-minute drive from Al Ain National Museum
  • Airport shuttle service available for a fee
Ayla Grand Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the pool bar. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 389 square feet (36 square metres) and includes conference space. A children's pool, a sauna, and a rooftop terrace are also featured at the luxury Ayla Grand Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Al Ain hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sky 5 Cafe – This poolside café specialises in international cuisine and serves lunch and dinner.
Nara – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Tamra – This coffee shop specialises in international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Italian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site
  • Free valet parking on site
  • Covered extended parking on site (AED 300 per week)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 69 for adults and AED 50 for children
  • 2 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nara
  • Sky 5 Cafe
  • Tamra

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 389 square feet of conference space
  • 5 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ayla Grand Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 69 for adults and from AED 50 for children
  • Airport shuttle fee: AED 600 per vehicle (one-way)
  • Covered extended parking fee: AED 300 per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Ayla Grand Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 8 PM
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served or allowed at Ayla Grand Hotel.

Property is also known as

Ayla Grand Hotel Al Ain
Ayla Grand Al Ain
Ayla Grand
TOP Ayla Grand Hotel
Ayla Grand Hotel Hotel
Ayla Grand Hotel Al Ain
Ayla Grand Hotel Hotel Al Ain

Ayla Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 85 out of 140 reviews" "
Rating 8 - Good. 36 out of 140 reviews" "
Rating 6 - Okay. 9 out of 140 reviews" "
Rating 4 - Poor. 5 out of 140 reviews" "
Rating 2 - Terrible. 5 out of 140 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ISMAIL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Githu, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real nice hotel, everything looks new, clean and well maintained. Staff are very friendly. It is basically right across Al Ain mall which means you have pretty much everything you need nearby without even driving. I would stay here again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Very difficult to find any fault with this hotel. Maybe better training of the breakfast staff. None of them understood how to make a tradition English cup of tea., but that is a minor issue. We enjoyed every minute of our stay. We would love to stay there again. Keep up the high standards!
Stayed 6 nights in Oct 2023

10/10 Excellent

Oladoyin, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 6 nights in Oct 2023

4/10 Poor

Mahmoud

Travelled with family
Disliked: Cleanliness, staff & service
Really disappointed with our experience at Ayla Grand Hotel. We found black and red mould in the bathroom (around the shower, bath and bathroom fittings) and a dirty scum around the bath plug - we raised this with a lady on reception who said she would arrange for someone to clean it whilst we were out, we returned and the bathroom was exactly as it was when we left. The room lacks the basic amenities that you would expect in a 5* hotel (for example; bath robe, coffee machine, conditioner, smart/streaming TV and an iron that steams). We were staying with our baby son, and the glass protection on the bedside tables were not secured and nearly fell on my son when lightly knocked - this is really unsafe. Ayla Grand has also clearly cut costs where possible, poor workmanship is evident - one sign of this was the bathroom sink which was nearly unusable due to the faucet being too short for the size of the sink. I’m concerned as we’re due to return to the hotel later this week, and I’d like to speak to someone from the management team to ensure that our experience is at least slightly improved.
Stayed 3 nights in Oct 2023

8/10 Good

Ameena

Stayed 1 night in Jul 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closeness to shopping, quiet location, great services
Stayed 4 nights in Nov 2022

10/10 Excellent

KHARDIATA

8/10 Good

Jawhara

Stayed 1 night in May 2022

8/10 Good

Batool

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
My stay at Ayla grand
It is more of a 4-star standard. The suite was nice. The hotel did not have an adaptor with lots of discussions and talking to the manager an adaptor was provided. Empty plates and cutlery are provided at a cost.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
So bad check in
Check in staff so so so bad. This is not 5 star hotel this is -5 star hotel.
Stayed 1 night in Jun 2022

6/10 Okay

Dustin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stay ok but the receptionist people wasn't that friendly and when I wanted my fiance's sisters and her brother in laws to stop by to visit they told me that only two guests at a time. I felt like they were treating me and my future wife and family badly. They told either i could have two guests or my fiance and I would have to check out right than and there!!!
Stayed 5 nights in Apr 2022

10/10 Excellent

Shaimaa

Liked: Cleanliness, staff & service, property conditions & facilities
The best place to stay in Al Ain !
Stayed 2 nights in Apr 2022

6/10 Okay

Hassan

Business traveller
Disliked: Cleanliness, staff & service
I arrived on checkout date at 12:00 and informed the receptionist to check my
Stayed 3 nights in Mar 2022

10/10 Excellent

Sahel

Stayed 3 nights in Feb 2022

8/10 Good

Sahel

Stayed 1 night in Feb 2022

6/10 Okay

Reina

Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Outstanding location
Stayed 4 nights in Nov 2021

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Hamdan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

JUNHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly Recommend
All the thing is good... Strongly recommend this hotel if you visit Al Ain.
Stayed 3 nights in Oct 2021

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2021

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ayla Grand review
The place was amazing. Excellent services, super clean, the spa was very good, and the price was exceptional. I will for sure stay there again when i go back.
Stayed 13 nights in Aug 2021

8/10 Good

Muth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Jun 2021