See all properties

Candlewood Suites Alabaster by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Candlewood Suites Alabaster by IHG

Exterior
Balcony
Premium bedding, individually furnished, desk, laptop workspace
Premium bedding, individually furnished, desk, laptop workspace
Fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Laundry

Explore the area

Map
1004 Balmoral Dr, Alabaster, AL, 35007
  • Alabaster Promenade
    ‪16 min walk‬
  • Veterans Park
    ‪9 min drive‬
  • Ballantrae Golf Club
    ‪9 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

Room amenity

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication, Mobility Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite

Room amenity

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Room amenity

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express & Suites Alabaster by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (739)
The price is CHF 250
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Holiday Inn Express & Suites Alabaster by IHG

About this property

Candlewood Suites Alabaster by IHG

Hotel with free parking, in the vicinity of Veterans Park
A fitness centre, a snack bar/deli and a 24-hour business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Alabaster by IHG offers 88 accommodations with DVD players and coffee/tea makers. This individually furnished accommodation includes sofa beds and dining tables. Beds feature premium bedding. LED televisions come with premium satellite channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Alabaster by IHG. During your stay, you're just a quick walk from Propst Promenade. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a gym
  • 9 minutes by car from Veterans Park and 12 minutes from Pelham Civic Complex
  • Pets welcome for a fee
There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A fitness centre, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Candlewood Suites Alabaster by IHG. Self parking is free.

Smoking is allowed in designated areas at this Alabaster hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Shopping

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood ALABASTER
Candlewood Suites ALABASTER
Candlewood Suites Hotel ALABASTER
Candlewood Suites Alabaster Hotel Alabaster
Candlewood Suites Alabaster Hotel
Alabaster Candlewood Suites

Candlewood Suites Alabaster by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 267 out of 495 reviews
Rating 8 - Good. 134 out of 495 reviews
Rating 6 - Okay. 54 out of 495 reviews
Rating 4 - Poor. 22 out of 495 reviews
Rating 2 - Terrible. 18 out of 495 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Ellis

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Business traveller
Room is clean, comfy bed. Since kitchen is provided-coffee mugs would be nice and a couple dinner plates. There are 2 of us, we have 1 plate and 1 very small plate. We are making do however if your going to offer home amenities then give some.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ann

Stayed 1 night in Oct 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

lance

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First, we had TV problems, then the icemaker didn’t work in the room, and they had no ice machine on property, then the toilet broke, and the staff brought me a used part and asked me to fix it. Horrible stay poor ratings. Will never go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stop for us in the way to Florida. Had a dog area for our dogs too!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great wheelchair access and well equipped kitchen
Stayed 1 night in Oct 2024

10/10 Excellent

ANGELA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like spacious room but TV was too small and too far away. No usb outlets anywhere must bring a converter. Otherwise it was clean and we had ice in the room which is a plus.
Stayed 1 night in Sep 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough parking
Stayed 2 nights in Oct 2024

10/10 Excellent

CATHY

Stayed 1 night in Sep 2024

10/10 Excellent

sari, Montgomery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for overnight stay. Close proximity to everything you may need while out of town.
Stayed 1 night in Sep 2024

8/10 Good

ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

oxana

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Good experience, no breakfast at all , check in was so slow
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated us like we were their friends. Norman Bates checked us in and helped us with the TV. I forgot a housecoat on the bed and called back to see if she would mail it to me as it would be 6 months before next Dr. appointment. She was very kind, took my info and said she would check the laundry. I did not get her name.
Stayed 1 night in Sep 2024

6/10 Okay

Jeanette

Business traveller
I got the impression that they don’t really like one-nighters. I thought that all motels provide something in the morning other than coffee. So I checked out early in order to find breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were always super nice and helpful!
Stayed 2 nights in Jul 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Audra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay there very much and will go back. The curtains were very dirty and broken and would not close however.
Stayed 2 nights in Aug 2024

10/10 Excellent

ROBERT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly, Scottsboro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice suites
Stayed 2 nights in Aug 2024

10/10 Excellent

CATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people that worked at this site was very nice. We will use your Hotel again.
Stayed 2 nights in Aug 2024

8/10 Good

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in bad shape. We didn’t stay the night after paying for it because it needs cleaned up. This is not IHG quality. Needs reported.
Stayed 1 night in Jul 2024