4/10 Poor
Verified traveller
Travelled with family
15 Sept 2024
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There is nothing welcoming about this place; weird ambiance & cringey. Desk lamps on the walls/ceilings, high bars to hang clothes. To turn the lights on, one must climb over the bed. This hotel is not appropriate for families w/children; it's reminiscent of the red light district in Amsterdam. Literally, red lights are used in the hallway (safety violation?). Sounds of pleasure due to extremely thin walls complement the red lights. Most things didn't work and/or were broken in the room, e.g. bathroom door, shower head, TV, phone & one of the two legs of the desk (which is so tiny that it is not conducive to working on it). Staff that fixed the door snatched our 2nd keycard off the wall without letting us know. They apparently don't have enough cards and have a "1 keycard per room policy" regardless of how many people stay in the room, meaning, once you exit, you can't cool the room or re-enter if the single keycard malfunctions. Our keycard had to be reactivated every other day. There's only 1 elevator, and staff using the same one means you may have to walk up 5 floors & then back down if your keycard needs to be reset. Lacks proper management. Staff absolutely useless and unhelpful, incl. the ones in the restaurant w/tiniest coffee cups & cheese pastries made w/potatoes to save money, no bowls for cereal, limited napkins, utensils etc. PS. No mirror in the room, hard as rock pillows. No outside food allowed. Hotel's beach is 20 min away. Beach across: $10 umbrella+lounge.
Verified traveller
Stayed 8 nights in Sep 2024