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Club Sun Heaven - All Inclusive

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Club Sun Heaven - All Inclusive

Private beach nearby, sun-loungers, beach umbrellas, beach towels
Lobby
Premium bedding, minibar, desk, soundproofing
Public bath
Beach bar

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Breakfast included
  • Room service

Explore the area

Map
Payallar Mah D-400 Cd No 22, Alanya, Antalya, 7475
  • Konakli Mosque
    3 min drive
  • Konakli Clock Tower Square
    4 min drive
  • Sarapsa Hani Fortress
    6 min drive

Room options

View all photos for Standard Room

Shower, free toiletries, hair dryer, slippers

Standard Room

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, minibar, desk, soundproofing

Standard Triple Room

  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Family Room

Shower, free toiletries, hair dryer, slippers

Family Room

  • 60 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Beds

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includes taxes & fees
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About this property

Club Sun Heaven - All Inclusive

Luxury property with 3 outdoor pools and full-service spa
3 outdoor pools, a full-service spa and an indoor pool are available at this property. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, a nightclub and 4 bars/lounges are on-site.
Club Sun Heaven - All Inclusive offers 358 accommodations with minibars and complimentary bottles of water. Rooms open to balconies. This accommodation is furnished with twin sofa beds. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Alanya property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

HAMAM SAUNA ÜCRETLİ has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Club Sun Heaven - All Inclusive, you'll be within walking distance of Konakli Clock Tower Square. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Splash around at the waterslide or swim in the indoor and 3 outdoor pools
  • Indulge with facials, body treatments or manicures and pedicures at HAMAM SAUNA ÜCRETLİ
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Just a 3-minute drive from Konakli Mosque and a few minutes from Konakli Clock Tower Square
  • Airport drop-off shuttle service available for a fee
Some rates at Club Sun Heaven - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

A private beach is featured. Club Sun Heaven - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and an indoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a nightclub, and a fitness centre are also featured at the luxury Club Sun Heaven - All Inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A complete renovation of Club Sun Heaven - All Inclusive was completed in March 2021.

Smoking is allowed in designated areas at this 5-star Alanya property.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Club Sun Heaven - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals, snacks and select beverages included

Entertainment

On-site entertainment and activities

Languages

English, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • 7 buildings
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Free extra futon
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 31 October and 26 April.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Club Sun Heaven - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 25 per person
  • Airport shuttle fee per child: EUR 25 (up to 11 years old)
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Club Sun Heaven - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Club Sun Heaven Resort Antalya
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Club Sun Heaven - All Inclusive Reviews

Reviews

6.2
Rating 10 - Excellent. 5 out of 18 reviews" "
Rating 8 - Good. 3 out of 18 reviews" "
Rating 6 - Okay. 2 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 4 out of 18 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yeliz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Oleg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad.
Stayed 7 nights in Apr 2024

4/10 Poor

Enis

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Ich war mit meiner Freundin sieben Nächte im Club Sun Heaven. Es war nichts für uns. Ich denke, die gesamte Hotelanlage ist mehr für russische Familien konzipiert. Jeden Abend gab es eine Abendveranstaltung, und zweimal davon war Live-Musik. Die Sänger, zwei türkische Sänger, haben mehr Lieder auf Russisch als auf Türkisch oder Englisch gesungen. Das Essen war eine Katastrophe. Nach dem dritten Tag hatten wir schon keine Lust mehr darauf und waren traurig, wenn es Essenszeit war. Das meiste Essen hatte keinen Geschmack oder schmeckte einfach nach nichts. Das einzige gute Essen waren Pommes und morgens Honig mit Brot. An der Poolbar wurden diverse „Cocktails“ angeboten, die Mojitos zum Beispiel, wurden von drei verschiedenen Barkeepern immer unterschiedlich zubereitet. Andere Drinks wie Jack Daniels mussten extra bezahlt werden. Allgemein bekam man Softdrinks (Cola, Fanta usw.) in kleinen Plastikbechern, die oft mit Wasser gemischt waren. Die Entertainment-Gruppe war ziemlich aufdringlich und kam mehrmals, um kostenpflichtige Angebote wie Bingo anzubieten. Shisha kostete ebenfalls 15 Euro und wurde nur nachts angeboten. Die Anlage hatte verschiedene Läden, auch von russischen Betreibern. Das Spa mit türkischem Bad, das ebenfalls von Russen betrieben wurde, war kostenpflichtig und kostete 40 Euro. Man hat ehrlich gesagt nicht so viel All-Inclusive wie erwartet. Der Strand ist okay, jedoch gibt es im Meer große Steine, was eine Verletzungsgefahr darstellt.
Stayed 7 nights in Jul 2024

6/10 Okay

Malene

Travelled with family
Disliked: Cleanliness
3 stars only
Definitely not 5 star, at the most 4 stars. I would say 3 stars in my opinion. The hotel is dirty all the time even in the morning. I don’t think the pool filters are working , by noon the pool water is milky. Never have I ever seen so bad entertainment team, they have the wrong job obviously, only caring about their Filler and botox. So bad attitude at all time they look like they hate their life. Food is okey - not great - it needs more variety and taste. No clean towels everyday that’s not 5 star. Also you have to fight for a subbed by the pool.
Stayed 5 nights in Jul 2024

2/10 Terrible

Jarich

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel!
Do not go to this hotel! There are so many better ones! Beach is full of plastic and dirty. Some staff are friendly others are not. Buffet is very limited. All-in: only bad wine, beer, vodka and whiskey. Rooms are only cleaned to a limited extent. Two small swimming pools where there is already shade quickly. The show every night was ok.
Stayed 8 nights in May 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Very dirty ,and only Rusisk speakers No arther launguege.
Stayed 10 nights in Jun 2019

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень хорошо
Отель , в котором есть всё для отдыха с детьми, но молодым девушкам и парням - не сюда. Мы отдыхали семьей, поэтому приедем еще раз точно.
Stayed 23 nights in Jun 2017

10/10 Excellent

ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Çok güzel 1 hafta
Kaldığımız 1 hafta boyunca her şey çok iyiyidi, tek sıkıntımız odada ki yatak uyutmayacak kadar ses yapıyordu yatakta hiç kıpırdamadan uyumaya çalıştık. restauran kısmındaki exucutive chef ibrahim ustaya ilgisinden dolayı çok teşekkür ederiz.
Stayed 6 nights in Jun 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Kimseye tavsiye etmiyorum. Oglenki yemekleri aksam tekrar hazirlayip sunuyorlar. Kahvaltida tereyag bile yok tereyag aromali margarin var, bal yok bal surubu var.
Stayed 3 nights in Jun 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Ei kiitos enää
Hotellissa oli vain venäjää puhuvia asiakkaita. Suurin osa henkilökunnasta ei puhunut lainkaan englantia. Ohjelmat olivat venäjänkielisiä. Rantapyyhkeet sai vaihtaa vain kerran viikossa ilman lisämaksua. Yleisesti ottaen aika surkea, tähtiä annamme 1+.
Stayed 12 nights in Jun 2017

4/10 Poor

taija, espoo

Liked: Staff & service
Paljon venäläisiä
Venäläisten suosima paikka joten kaikki ohjelmat suunniteltu heille ja heidän kielellään jopa tv elokuvat dubattu. Mukava henkilökunta. Hotellilta n.15 min kävely matka konaklin keskustaan. Alanyaan puolentunnin automatka.
Stayed 18 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herşey dahil demeleri ama alkol verilmemesi rezervasyon yaparken kesinlikle teyit edin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett bra alternativ till dom dyrare resorterna
Ett hotell med 95% rysktalande gäster, även personalen talade ryska. Endast ett fåtal kunde engelska. Absolut högsta betyg till Natalie i receptionen, hon talar ryska, turkiska, engelska.Tänk om alla vore lika serviceminded som hon. Mycket bra mat. Rummet mycket bra, se bara till att ni bokar rum i den nya delen. Den gamla är hemsk. Bra med aktiviteter varje kväll. Disco på stranden. Åker gärna tillbaka.

10/10 Excellent

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Комфортно и уютно
Очень удачный отель. В других отзывах пишут, что скудный завтрак... А завтрак состоял из молочной каши, яйчницы, вареных яйц, печеных овощей, тушеной картошки, сосисок, котлеток и чего-то еще горячего..... Не помню... А также много свежих овощей и фруктов, оливки, варенье , разнообразная выпечка и огромное количество сыров. Что называют скудным ,я не поняла. Икры красной и черной нет, хаха... Обед и ужин не описать и чистота, официанты работают на 5+ и не навязчиво. Пляж рядом , ходили в купальниках. Номера огромные, на двоих две спальни и холл. Вход в море хороший. Советую, не пожалеете

4/10 Poor

marie , new york p

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel avec majorité de russe , ukrainien. Chambre vraiment pas propre même après le passage de la femme de ménage . Les piscines n'ont pas l'air d'être nettoyé régulièrement . Le personnel peu agréable . Je ne recommande pas cet hôtel qui se situe loin d'antalaya