8/10 Good
Richard
Travelled with family
20 Sept 2024
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights. Nice room, clean. Construction was going on. Mostly that’s fine and I wouldn’t care, however we got in at 2 am and by the time we went to sleep it was close to 4am and I really had little hint of what we were in for. A few minutes before 9 we started hearing pounding and very loud drilling, with the loud crashes of a dumpster every 5 minutes, it turns out our room was right above this dumpster. What I don’t understand with that was, did the over night staff member have no other rooms, especially considering the late hour. Or if this was the case perhaps a heads up and an apology for the inconvenience could’ve been a nice gesture. I found most interactions I had with people at the front desk not that friendly or helpful. I said nothing about the noise. The lady at the desk the following morning was particularly rude. I had 2 interactions with her myself and then saw one with another guest in ahead of me, and saw her being notably nasty toward what seemed to be a pleasant employee. I wish I got her name, but I didn’t. There is one distinguishing thing about her I suppose I could say to “narrow” (hint hint) her down, but I wouldn’t want to be rude like she was. I’m sure I couldn’t be the first to experience this persons unbecoming attitude and demeanor. It amazes me when companies in general but certainly in the hospitality business would put people like that at the forefront for customers/guests to have to interact with. Otherwise clean and quiet at night.
Richard
Stayed 2 nights in Sep 2024