Hampton Inn & Suites Albany-Downtown

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hampton Inn & Suites Albany-Downtown

Lobby
Lobby
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, desk, laptop workspace, blackout curtains
Reception
Suite (2 Queen and 1 Sofa Bed) | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping

Explore the area

Map
25 Chapel St, Albany, NY, 12210
  • Palace Theater
    ‪3 min walk‬
  • New York State Capitol Building
    ‪6 min walk‬
  • MVP Arena
    ‪8 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪14 min drive‬

Room options

Suite, 1 King Bed, Non Smoking, Kitchen

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

7.8 out of 10
Good
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(19 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (2 Queen and 1 Sofa Bed)

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hampton Inn & Suites Albany-Downtown

Albany hotel in Downtown Albany with 2 restaurants and free breakfast
2 restaurants, a fitness centre and a bar/lounge are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, valet parking and coffee/tea in a common area. Housekeeping is available on request.
Hampton Inn & Suites Albany-Downtown offers 175 accommodations with coffee/tea makers and complimentary newspapers. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton Inn & Suites Albany-Downtown. During your stay, you're just a quick walk from Albany Berkshire Ballet. Features include free WiFi in public areas, plus 2 restaurants and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Valet parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from University at Albany and 12 minutes from Colonie Center Mall
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Albany-Downtown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
DPs – This brasserie serves lunch and dinner. Guests can enjoy drinks at the bar.
Yonos – This fine-dining restaurant only serves dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 18 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • DPs
  • Yonos

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 18 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 12 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Albany-Downtown
Hampton Inn Hotel Albany-Downtown
Hampton Inn Albany-Downtown Hotel
Hampton Inn Suites Albany Downtown
Hampton & Suites Albany Albany
Hampton Inn & Suites Albany-Downtown Hotel
Hampton Inn & Suites Albany-Downtown Albany
Hampton Inn & Suites Albany-Downtown Hotel Albany

Hampton Inn & Suites Albany-Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 575 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 115 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly staff. Did not like the noise seeing we were near the elevator and the loud slamming doors. Also I could heer everything our neighbors were saying due to an adjoining door between the rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Leanna

Liked: Amenities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean modern and comfortable rooms in a great location
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very pleasurable experience.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jim

Stayed 1 night in Oct 2024

10/10 Excellent

Roger

Business traveller
Liked: Amenities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Meh
The bed wasn’t up to the usual Hampton Inn standard. You don’t have to remodel every 2 years like some hotel chains but please check condition of items like beds and replace them as needed. Room 1019 would be a good place to start. Also, one of the cleaning staff looked annoyed with us as the elevator door opened and she saw us. She mumbled something, didn’t move over and the elevator left. Hard during the morning hours when it was busy, and not good service.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathroom tub was leaking and tub was clogged. Also front desk person wasn’t very cooperative.
Stayed 1 night in Oct 2024

10/10 Excellent

Ayanna

Stayed 1 night in Sep 2024

4/10 Poor

Scott, San Francisco

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Irish
Had a beautiful 3 days at this hotel. It was so central to everything. 15 min walk to capital state buildings. Rooms were clean and comfortable. Breakfast was well presented and quite nice. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kelley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay and very convenient to the Palace theater and restaurants
Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The parking area is challenging. The striping for parking is incorrectly painted. Way too many cars for the size of lot. The room was large and clean. The pillows were incorrect size for a king size bed. Trash cans were not emptied or paper supplies replenished during our two day stay. The neighborhood had homeless problems. Good restaurants in the neighborhood but a lot of empty store fronts. This
Stayed 2 nights in Oct 2024

8/10 Good

Christian

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Caleb, Buffalo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, has breakfast in the morning, and in a short walking distance to the arena and Empire Live if you're coming for a show
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean staff excellent. The restraunt great
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast staff was exceptional; check-in great; valet and floor cleaning staff not as friendly but competent.
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Disliked: Cleanliness
Misleading, not good.
I booked this hotel specifically because of location and laundry services as strange as it sounds. I was taking a short trip where I would be needing to do a few loads of laundry. When I checked into the hotel, there were no laundry services and no laundry rooms. Clearly stated on Travelocity that had laundry services. Altered my entire trip. Sucks!
Stayed 2 nights in Sep 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Sep 2024

6/10 Okay

Rikki

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everything was gorgeous, great location , friendly staff. My friend and I went to go to breakfast and in the elevator there was feces , we told the front desk person and when we went back upstairs the big turd was gone but the diarrhea on the floor remained. They needed to shut the elevator down and deep clean. Not acceptable. Breakfast was good but many fruit flies were around. Not a typical Hampton I’ve stayed at.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with my stay here. Staff is very friendly and helpful. Valet-only parking lot. Hotel itself is a bit outdated but clean. A/C was very loud, had to turn it off at night. Great water pressure in shower - and hot water was very hot. Good free breakfast.
Stayed 2 nights in Sep 2024

4/10 Poor

Sabrina

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Customer service is terrible
The hotel itself was nice. We hardly use the hotel because we went to a concert and came back and left the next day. The lady that served breakfast was very kind. However, the rest of the customer service is awful since the trip I have tried to contact the company, many times with no response. You had to pay for a valet to park your car when I got my car back. It smelled so bad like marijuana. I still have the smell in my car and I’ve tried to get it out. No one from the hotel will answer my concerns about this being a problem. I am very disappointed that nobody can return my calls. We have more stay planned In Albany for other concerts and will not be staying there again, which is unfortunate.
Stayed 1 night in Sep 2024

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking option. Good location to our venue
Stayed 1 night in Sep 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024