Hilton Albany

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Albany

Exterior
Reception
Exterior
Indoor pool
View from property

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Pool
  • Housekeeping
  • Bar
  • Parking available
  • Gym

Explore the area

Map
40 Lodge Street, Albany, NY, 12207
  • New York State Capitol Building
    2 min walk
  • Ria's Bistro & Bakery
    1 min walk
  • Albany-Rensselaer Station
    4 min drive
  • Albany, NY (ALB-Albany Intl.)
    15 min drive

Room options

Standard Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, One King Bed

  • 60 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Executive Room, King Bed

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Albany

Albany hotel in Downtown Albany with 2 restaurants and 24-hour fitness centre
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Hilton Albany offers 385 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 21 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of Hilton Albany's great location. During your stay, you're just a quick walk from New York State Capitol Building. You'll find features such as free WiFi in public areas and free train pick-up service, plus 2 restaurants.
  • Free WiFi
  • Enjoy American cuisine while dining at Charter Restaurant
  • Full breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 9 minutes by car from University at Albany and 12 minutes from Colonie Center Mall
  • Free train station pick-up shuttle service
Hilton Albany offers its guests an indoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 37000 square feet (3437 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Albany. For a fee, parking is available.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 11 AM.
Charter Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
SESSIONS – This lobby lounge specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Mr B Coffee – This coffee shop specialises in American cuisine and only serves light fare. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle
  • Parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11 AM for a fee: USD 22 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Charter Restaurant
  • Mr B Coffee
  • SESSIONS

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (37,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hospital bed
  • Lift
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 20 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 per person
  • Self-parking fee: USD 20.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 20 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Hilton
Hilton Albany
Hilton Hotel Albany
Hilton Albany Hotel
Hilton Albany Hotel
Hilton Albany Albany
Hilton Albany Hotel Albany

Hilton Albany Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1002 reviews" "
Rating 8 - Good. 196 out of 1002 reviews" "
Rating 6 - Okay. 199 out of 1002 reviews" "
Rating 4 - Poor. 142 out of 1002 reviews" "
Rating 2 - Terrible. 131 out of 1002 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location!
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only here for a night but would come back - easy check in, upgraded and clean room, friendly staff
Stayed 1 night in Aug 2024

4/10 Poor

Jodi

Stayed 1 night in Aug 2024

6/10 Okay

Kerry

Stayed 1 night in Aug 2024

2/10 Terrible

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no bathroom fan! For a Hilton hotel, i expected more. I got less. The staff are wonderful and friendly. The accommodations arw are not!
Stayed 1 night in Sep 2024

10/10 Excellent

alissa

Stayed 1 night in Aug 2024

10/10 Excellent

Ju

Business traveller
Liked: Amenities, property conditions & facilities
Nice hotel, good location
Stayed 6 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

6/10 Okay

James

Stayed 2 nights in Sep 2024

10/10 Excellent

Chrisine

Stayed 2 nights in Jul 2024

2/10 Terrible

james

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked the hotel on incorrect date and no refund or acknowledgement of error. No change or cancellation. I will never book at hilton again. They have the worst customer service ever. I wanted a room on August 2 and Expedia populated august 16th as the date. Was having a terrible trip and extremely tired when I booked the room. Realized it after booking and wanted to revise 8/16 to 8/2 and they wouldn't do so and called expedia for help and no luck there. The worst.
Stayed 1 night in Aug 2024

10/10 Excellent

Nicola

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great view of the city both at night and during the day from the 10th floor.
Stayed 1 night in Sep 2024

8/10 Good

Yolkania, Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 1 night in May 2024

8/10 Good

wayne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Breakfast was not included for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
The staff at check in was less than helpful. Rude and Difficult.
Stayed 1 night in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kathleen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stains on the floor and wall. Corners of room not clean. Damaged lights around mirror, countertop and toilet damaged. Water pressure non existent. Coffee creamer spoiled/expired. Bathtub stained. Not what I’ve come to expect from a Hilton. Not worth the price. Long lines at checkout.
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Stayed 1 night in Aug 2024

6/10 Okay

Jana

Travelled with family
Liked: Cleanliness, staff & service
The town was dead. We took a walk and barely saw any people. Limited to no shopping. Limited dining. Little to see or do.
Stayed 1 night in Aug 2024

10/10 Excellent

Dustin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Antoine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confortable beds and central location.
Stayed 1 night in Aug 2024

6/10 Okay

Aateqa

Liked: Staff & service
The location is convenient and the staff is nice. However, the hotel is dated and not very clean.
Stayed 1 night in Aug 2024