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Hilton Garden Inn Albany Airport

3.0 star property

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Photo gallery for Hilton Garden Inn Albany Airport

Exterior
Reception
Reception
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Pool

Explore the area

Map
800 Albany Shaker Rd, Latham, NY, 12211
  • Albany County Hockey Facility
    ‪12 min walk‬
  • Watervliet Shaker National Historic Site
    ‪19 min walk‬
  • Colonie Center Mall
    ‪7 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪14 min walk‬

Room options

View all photos for Standard Room, 2 Double Beds Accessible (Hearing)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds Accessible (Hearing)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, King Accessible (Bathtub)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, King Accessible (Bathtub)

  • Sleeps 3
  • 1 King Bed

View all photos for One king bed w/sofabed

One king bed w/sofabed | Down duvets, desk, laptop workspace, blackout curtains

One king bed w/sofabed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard King

Down duvets, desk, laptop workspace, blackout curtains

Standard King

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed Accessible (Mobility), Roll-in Shower

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds Accessible (Mobility), Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed Accessible (Mobility), Bathtub

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed Accessible (Mobility), Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Down duvets, desk, laptop workspace, blackout curtains

Room, 2 Double Beds (Drinks & Snacks)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Doubles

Down duvets, desk, laptop workspace, blackout curtains

Standard Two Doubles

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds Accessible (Mobility), Bathtub

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru By Hilton Albany Airport, NY

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.6 out of 5, Wonderful, (2376)
The price is CHF 123
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Tru By Hilton Albany Airport, NY

About this property

Hilton Garden Inn Albany Airport

Hotel in Latham with free airport shuttle and 24-hour health club
An indoor pool, a restaurant and a 24-hour health club are available at this hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Hilton Garden Inn Albany Airport offers 155 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Latham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
Hilton Garden Inn Albany Airport's great location gets high marks from our customers. During your stay, you'll be within walking distance of Albany County Hockey Facility. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Colonie Center Mall and 9 minutes from Crossgates Mall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Albany Airport offers its guests an indoor pool and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. The business-friendly Hilton Garden Inn Albany Airport also features a garden, a picnic area, and coffee/tea in common area. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Garden Grille & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • 24-hour health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2,368 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 10 per person
  • Extended parking fee: USD 7 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Albany Airport Hilton Garden Inn
Hilton Garden Inn Albany Airport
Hilton Garden Inn Hotel Albany Airport
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel Latham
Hilton Garden Inn Albany Airport Latham
Hotel Hilton Garden Inn Albany Airport Latham
Latham Hilton Garden Inn Albany Airport Hotel
Hilton Garden Inn Albany Airport Hotel
Hotel Hilton Garden Inn Albany Airport
Hilton Albany Airport Latham

Hilton Garden Inn Albany Airport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 510 out of 1149 reviews
Rating 8 - Good. 274 out of 1149 reviews
Rating 6 - Okay. 161 out of 1149 reviews
Rating 4 - Poor. 109 out of 1149 reviews
Rating 2 - Terrible. 95 out of 1149 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

constance

Disliked: Property conditions & facilities
bed spread looked dirty elevator was sirty and needed painting
Stayed 1 night in Nov 2024

10/10 Excellent

marcelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Courtney

Business traveller
Liked: Staff & service
Everything was generally fine. The staff was very pleasant. The charge for breakfast for what you get seems a bit much. Also the fitness center is a bit lacking, not much space.
Stayed 4 nights in Oct 2024

10/10 Excellent

jay

Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Disliked: Staff & service, property conditions & facilities
I couldn’t believe how rude and unaccommodating the front desk staff was. The worst customer service I’ve experienced.
Stayed 1 night in Nov 2024

4/10 Poor

Colleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dated. Early morning knock on checkout day was unpleasant & a COLD shower was incredibly unpleasant!
Stayed 1 night in Oct 2024

4/10 Poor

Colleen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The desk staff was kind & very helpful. The bathroom was old & ick. The worst was an unnecessary early morning knock on my last morning when checkout is at noon & a COLD shower
Stayed 2 nights in Oct 2024

4/10 Poor

marsha

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mary Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Brian

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hot water in the sink was so dirty. The hotel is dated and needs up dating. This hotel does not meet Hiltons level of class. I won’t stay there again.
Stayed 1 night in Oct 2024

8/10 Good

Honey

Liked: Cleanliness, property conditions & facilities, room comfort
Bad front desk service
Front desk staff was awful. She rolled her eyes at my questions, was bored with her job and seemed annoyed that my arrival interrupted her phone scrolling. She was awful. On the other hand the shuttle drivers, both in the early morning to the airport as well as the pickup from The airport were extremely courteous and helpful
Stayed 1 night in Oct 2024

6/10 Okay

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Room was dirty and needed a through cleaning.
Stayed 3 nights in Oct 2024

8/10 Good

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great quality place to stay
Stayed 1 night in Oct 2024

8/10 Good

Randall

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Liked: Staff & service, property conditions & facilities
Love everything
Stayed 1 night in Oct 2024

6/10 Okay

Kendrick

Business traveller
Stayed 1 night in Oct 2024

4/10 Poor

susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best service
Room was good and was clean. Problems: had no hot water one night. The next day tried to shower again. No shampoo in dispenser. I was going to a party ended up washing my maid with shower gel. Asked for towels 3 times. The last time we were told to track down the cleaning staff. Then there was a mix up with reservation and it took Joyce almost 40 minutes to fix it. Gave us a new key. Key didn’t work waited another 30ish minutes to get that straightened out. Shuttle service was good though.
Stayed 1 night in Oct 2024

4/10 Poor

Kentin

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

robert

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

susan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Close to the airport and free shuttle. Room was good. First night no hot water. Next day hot water but no shampoo in dispenser. Had to ask 3 times for more towels and shampoo. Was told someone would bring them to our room. Nope. I had to track down housekeeping to get them. Took 45 minutes to get our reservation for the next 2 nights that were booked prior to arrival. Then the key wouldn’t work. Had to wait another 30 minutes to get that right. Just very unorganized staff.
Stayed 1 night in Oct 2024

6/10 Okay

Martin

Liked: Staff & service
Disliked: Property conditions & facilities
Pretty old and grimey. Didn't really feel worth what I paid for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I reported Bedbug. Manager rudely denied!
The hotel cleanliness is not so great. Back entry/ exit door which front desk cannot monitor at all is left open This back entry/ exit door has access to parking lot. If used to enter the hotel is closer to elevators accessible to all six floors. In the morning when trying to wake up my sons, I saw bedbug on one of their pillows which I reported to Jackson the front desk staff and Ashlyn the Manager. They both totally denied. Both were very rude stating it could be a mosquito, shockingly I couldn't believe that manager Ashlyn herself is admitting of mosquitoes in rooms!! I was advised not to book through Expedia in future. Though first denying bedbug in our room, Manager Ashlyn said, if I would have booked directly she could have refunded our stay. By the way, I never asked for a refund. First denying and then talking about refund showed lack of management skills. The "chief chef" also unnecessarily came out to defend. Our stay was horrible. I will not recommend this hotel to anyone.
Stayed 1 night in Oct 2024