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Quality Inn at Albany Mall

2.5 star property

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Photo gallery for Quality Inn at Albany Mall

Lobby
Free daily buffet breakfast
Free daily buffet breakfast
Premium bedding, down duvets, Select Comfort beds, desk
Seasonal outdoor pool, pool umbrellas

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
806 N Westover Blvd, Albany, GA, 31707
  • Phoebe Putney Memorial Hospital
    ‪5 min drive‬
  • James H. Gray Sr. Civic Center
    ‪10 min drive‬
  • Albany State University
    ‪10 min drive‬
  • Albany, GA (ABY-Southwest Georgia Regional)
    ‪11 min drive‬

Room options

View all photos for Business Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Business Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed with Sofa bed, Non Smoking (2 Person Sofa bed, Shower Only)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

Premium bedding, down duvets, Select Comfort beds, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking (Desk/Work Area)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Quality Inn at Albany Mall

Hotel in Albany with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and Access to hot tub. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Quality Inn at Albany Mall offers 82 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Select Comfort beds feature down duvets and premium bedding. Televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Albany hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn at Albany Mall. During your stay, you're just a quick walk from Albany Square. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Albany Square and a 4-minute drive from Albany Crossroads
Quality Inn at Albany Mall offers its guests a seasonal outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Quality Inn at Albany Mall also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Albany hotel.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Pool hoist on site
  • Sign language-capable staff
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Albany Mall
Quality Inn Albany Mall
Quality At Albany Mall Albany
Quality Inn at Albany Mall Hotel
Quality Inn at Albany Mall Albany
Quality Inn at Albany Mall Hotel Albany

Quality Inn at Albany Mall Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 176 out of 555 reviews
Rating 8 - Good. 138 out of 555 reviews
Rating 6 - Okay. 94 out of 555 reviews
Rating 4 - Poor. 64 out of 555 reviews
Rating 2 - Terrible. 83 out of 555 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Wendy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before and liked that the neighborhood appeared safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, very clean surroundings and the room was very clean as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel in a safe location. Close to restaurants and shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brown

Awesome
Stayed 1 night in Nov 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here a week and had no problems. They cleaned the room daily, which does not happen in every hotel, so extra points for that! Right by the mall and other stores and lots of food so it’s worth it.
Stayed 7 nights in Nov 2024

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I like to stay here even though we’re local. This is one of the properties that we stay in the most during severe weather. The location is convenient and their shopping and food in the area along with it being in walking distance of shopping in the mall. It’s not in one building like some other properties, meaning that if there is severe weather, you cannot go to the lobby and get breakfast without going outside. There is a refrigerator and microwave in the room so for the price we are always satisfied.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with nice staff. The rooms are decent size, and not difficult to get things you need from staff. Not too noisy and in a convenient area. A little pricey for me, but fine place to stay.
Stayed 4 nights in Nov 2024

2/10 Terrible

James Y

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay.

The room was lacking in cleanliness. Bathroom floor was not clean, dust and trash were behind the bed. The curtains were nasty and dirty with big stains. I expected better. I will not stay there again and will not recommend to anyone. Hope the other Quality Inns are not like this one. If we could get our money back, I would. Horrible,Horrible stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Francis

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Listed as having ahot tub on your site, no hot tub!!!! After a long day of motorcycle riding, we booked this room because of hot tub!!!!! Very disappointed 😞
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Liked: Staff & service
Disliked: Cleanliness
Roach is crawling up the wall bed, uncomfortable
Stayed 2 nights in Nov 2024

2/10 Terrible

Ora

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst Quality inn I have ever stayed in. It was extremely filthy. I believe the bed might’ve had bedbugs. The phone did not work. Most of the plug outlets did not work. The shower was filthy. The toilet seat was filthy with pubic hair on the toilet seat and it looked as if all they did was come in and maybe change the sheets. I felt disgusting after staying here and I have rashes on my legs .I will not be coming back.
Stayed 1 night in Nov 2024

4/10 Poor

Ronald Keith

Disliked: Amenities, property conditions & facilities
I've stayed here several times, and this last time was it. No pool, no hot tub! There is a pool, never opened. Staff wasn't any help. Advertisement said hot tub, not one. Breakfast was the same every day. Found mold on a piece of bread. Not much to say about here, won't be back.
Stayed 6 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Leonard

Travelled with family
Liked: Amenities, property conditions & facilities
I seen them updating the property and the location fit for my needs and access to the highway.
Stayed 1 night in Oct 2024

8/10 Good

Gala

Liked: Cleanliness, staff & service, amenities
Quite
Stayed 2 nights in Oct 2024

2/10 Terrible

Danny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Room Condition and Awful Stay

The room was outdated and had rusty lamps and stained walls. We kill two spiders inside the room. The TV remote control was held together by black electrical tape. The room was overpriced for the condition of the room. Breakfast was poor. White paper towels were used as napkins in the breakfast area. This will be my last stay at this hotel and any other Quality Inn.
Stayed 2 nights in Oct 2024

2/10 Terrible

Torrice

Disliked: Cleanliness, staff & service, property conditions & facilities
DON’T STAY HERE! Nasty, mildewed mess. Came for ASU homecoming weekend. Only stayed here because everywhere else was full. It was disgusting. Black mold in the shower. Brown stains that looked like poop on the window curtains, just awful. And the overall smell will make you gag. Then they had the nerve to make the room key unusable an hour and half BEFORE check out time. We were leaving anyway at 10:00, check out is at 11:00. But the key stopped working around 9:30, had to have housekeeping let us back on the room to make sure we had everything out. Ridiculous! Save yourself, don’t stay. Ugggh. Gross, just gross. If I could give negative score numbers, it would be -10.
Stayed 2 nights in Oct 2024

4/10 Poor

Anthony

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
So I liked the location. It was close to restaurants and shopping that was walking distance. I did not care for some of the people in the parking lot that was soliciting. I did not care for the TV that was in my room that would turn off on its own every 10 to 30 mins. I did see bugs. The caulk in the showers also had mildew
Stayed 3 nights in Oct 2024

2/10 Terrible

Marlayne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse stay ever‼️

Filthy conditions. The night front desk clerk stated “ain’t no getting ya money back!” Totally unprofessional. Rundown establishment. Only positive about our stay was the polite gentleman at checkout w/ his cool Jeep!
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Staff & service
Disliked: Cleanliness, amenities
The bathroom door was falling apart. And all the metal lamps were rusted.
Stayed 2 nights in Sep 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pool closed on 90 degree day 😰

Pool was closed on a 90 degree day?!!!! This is the main reason I booked here! Very disappointed
Stayed 1 night in Oct 2024