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Hotel Albuquerque at Old Town

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Albuquerque at Old Town

Property entrance
Outdoor pool, pool umbrellas
Lobby
Lobby
Junior Suite | Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
800 Rio Grande Blvd Nw, Albuquerque, NM, 87104
  • Old Town Plaza
    9 min walk
  • Explora Science Center and Children's Museum
    10 min walk
  • New Mexico Museum of Natural History and Science
    15 min walk
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    11 min drive

Room options

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite, Balcony

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Balcony

Traditional Room, 2 Double Beds, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, desk, laptop workspace, blackout curtains

Junior Suite

  • 56 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 2 Double Beds

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Balcony

Traditional Room, 1 King Bed, Balcony | Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Traditional Room, 1 King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Exterior

Hotel Chaco

Pool
Hot tub
Pet-friendly
Restaurant
4.7 out of 5, Exceptional, (1002)
The price is CHF 183
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Chaco

About this property

Hotel Albuquerque at Old Town

Albuquerque hotel in Sawmill Area with bars/lounges and 24-hour fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Additionally, a 24-hour fitness centre, a coffee shop/cafe and Access to hot tub are on-site.
Hotel Albuquerque at Old Town offers 188 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Premium cable televisions are provided.

Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Hotel Albuquerque at Old Town. During your stay, you're just a quick walk from Albuquerque Museum. 2 bars, an outdoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • 7 minutes by car from University of New Mexico and 10 minutes from Route 66 Casino
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Albuquerque at Old Town offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges.

A business centre and meeting rooms are available. Event space at this hotel measures 39719 square feet (3690 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Hotel Albuquerque at Old Town.

This 3.5-star Albuquerque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:00 AM.
Hotel Albuquerque at Old Town has a restaurant on site.
Gardunos of Mexico – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:00 AM for a fee: USD 10 to 30 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Gardunos of Mexico

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 39,719 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 11 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (September 23 – December 31): USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Parking
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 per person
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Old Town
Hotel Albuquerque Old Town
Hotel Old
Holiday Inn Express And Suites Albuquerque Old Town
Albuquerque At Old Town
At Old Town Hotel Albuquerque
At Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel
Hotel Albuquerque at Old Town Albuquerque
Hotel Albuquerque at Old Town Hotel Albuquerque

Hotel Albuquerque at Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 651 out of 1017 reviews" "
Rating 8 - Good. 213 out of 1017 reviews" "
Rating 6 - Okay. 73 out of 1017 reviews" "
Rating 4 - Poor. 45 out of 1017 reviews" "
Rating 2 - Terrible. 35 out of 1017 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MOON DOGGY LOVED IT
Stayed 4 nights in Aug 2024

4/10 Poor

Mark, Dallas

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

maria

Travelled with partner
Would be excellent but for really poor food in the restaurant. Lovely grounds and pool. Very location.
Stayed 1 night in Aug 2024

8/10 Good

Mildred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside of my stay was that the bathroom sink did not dispense hot water. Also, if you didn't time your shower right, there would not be any hot water at all. However, I also did not bring it to the staff's attention.
Stayed 5 nights in Aug 2024

10/10 Excellent

Matthew

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sungjin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas, Scottsdale

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Just spent 14 hours here. Easy access from self-park area to the tower elevator. Room was very clean and comfortable. Nice amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Sayem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than the images show
Very charming hotel and many options to walk to for food
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had old time charm. The feel of the atmosphere was wonderful. The rooms were simple and comfortable. We loved it there and will be back one day. Thank you.
Stayed 1 night in Aug 2024

10/10 Excellent

meg

Travelled with partner
Liked: Amenities
Would stay again!
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Throughly enjoyed my 2 nights with family at Hotel Albuquerque. Beautiful grounds, kind, courteous and friendly staff. Clean and quiet rooms, awesome pool, good eats, and a moving experience at the Flamenco matinee. This was our second stay and HA and we have come to appreciate it even more this last visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zeynep

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional decor, clean, very friendly and helpful staff, free valet parking, in house restaurant that has good food. Walking distance to Sawmill Market which has additional excellent restaurants. Also, walking distance from Old Town. We enjoyed our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lupe

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent access to Old Tpwn.
Stayed 1 night in Aug 2024

8/10 Good

Reyna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Lee Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and room was spacious and very clean. I left my prescription sunglasses there and they promptly put them in the mail so I received them a few days after I returned home.
Stayed 1 night in Apr 2024

4/10 Poor

Sara

Travelled with family
Disliked: Staff & service, room comfort
Not so great
Hallways had no air- very warm. Room never got cold. Lady at front desk for check in was rude and didn’t acknowledge me for several minutes then looked at me and didn’t say anything, I said I was checking in and her response was what do you need. She also failed to activate key cards and had to go back down for that.
Stayed 1 night in Aug 2024

6/10 Okay

Vanessa

Business traveller
Very cold shower …Then they tried to charge a $21 resort fee.
Stayed 1 night in Aug 2024

10/10 Excellent

curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and the hotel was very clean. The pool was enjoyed by my whole group. Definitely would stay again when we’re in Albuquerque
Stayed 1 night in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

William

Travelled with family
The elevator breakdown was a real nuisance. It was a good
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024