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Hotel Sercotel Ciutat d'Alcoi

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Sercotel Ciutat d'Alcoi

Lobby
Check-in/check-out kiosk
Exterior
Premium Double Room | Minibar, in-room safe, desk, laptop workspace
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Gym
  • Breakfast available
  • Room service
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Calle Colon, 1, Alcoy, Alicante, 3802
  • Refugio de Cervantes
    5 min walk
  • Church of Santa Maria
    11 min walk
  • Camil Visedo Molto Archaeological Museum
    11 min walk
  • Alicante (ALC-Alicante Intl.)
    44 min drive

Room options

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, desk, laptop workspace

Premium Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Twin Room

Minibar, in-room safe, desk, laptop workspace

Classic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property

Restaurante Pensión Mariola

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (13)
The price is CHF 81
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Restaurante Pensión Mariola

About this property

Hotel Sercotel Ciutat d'Alcoi

Hotel in Alcoy with health club and 24-hour business centre
Along with a health club, this smoke-free hotel has a 24-hour business centre and a conference centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space.
Hotel Sercotel Ciutat d'Alcoi offers 84 accommodations with minibars and a safe. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Sercotel Ciutat d'Alcoi. During your stay, you're just a quick walk from Refugio de Cervantes. You'll find features such as free WiFi in public areas, plus a gym and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Refugio de Cervantes and Pipican Barranquet de Soler
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9268 square feet (861 square metres) and includes a conference centre. An airport shuttle (available on request) is available for a fee. A health club, a library, and multilingual staff are also featured at the business-friendly Hotel Sercotel Ciutat d'Alcoi. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4-star Alcoy hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Parking on site (EUR 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 10.90 for adults and EUR 10.90 for children
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Health club
  • Library
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,268 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 44 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10.9 for adults and from EUR 10.9 for children
  • Self-parking fee: EUR 12 per night
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Ciutat d'Alcoi Marriott
AC Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Marriott
AC Hotel Ciutat d'Alcoi Marriott Alcoy
AC Hotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi Alcoy
AC Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi by Marriott
Hotel Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi Alcoy
Ciutat d'Alcoi
Sercotel Ciutat d'Alcoi Alcoy
Sercotel Ciutat d'Alcoi
Hotel Ciutat d'Alcoi
AC Hotel Ciutat d'Alcoi
Sercotel Ciutat D'alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel
Hotel Sercotel Ciutat d'Alcoi Alcoy
Hotel Sercotel Ciutat d'Alcoi Hotel Alcoy

Hotel Sercotel Ciutat d'Alcoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 124 out of 198 reviews" "
Rating 8 - Good. 53 out of 198 reviews" "
Rating 6 - Okay. 15 out of 198 reviews" "
Rating 4 - Poor. 2 out of 198 reviews" "
Rating 2 - Terrible. 4 out of 198 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cravat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Simon

Stayed 4 nights in Aug 2024

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Fonts D'Algar
Very nice hotel in the center of Alcoy. Breakfast was very good with a beautiful view of the town.
Stayed 1 night in Aug 2024

10/10 Excellent

Ilkay, Lynbrook

Travelled with group
Liked: Staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Friendly staff. Easy parking
Stayed 4 nights in Apr 2024

10/10 Excellent

Gustavo, Volketswil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place excellent price
Stayed 8 nights in Dec 2023

10/10 Excellent

Eduardo, Knoxville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charm of luxury in a small town.
Stayed 1 night in Nov 2023

8/10 Good

Onder

Stayed 1 night in Aug 2023

10/10 Excellent

Branimir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alcoi stay
Superb hotel in the centre of this historic market town. Spacious rooms and delicious breakfast served.
Stayed 1 night in Jul 2023

10/10 Excellent

Krzysztof

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in old town in the mountains. Clean with nice breakfast bar, clean bathroom and rooms. Shopping options near by with small cafe, bakery and shopping centre. Parking easy around for free.
Stayed 1 night in Jul 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight visit
Very good Shame the bar was t open
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Cleanliness
No privacy in the bathroom
The room over looked a car park building. There was a shortage of plug sockets ..it was as if thecroom was set up for one person staying. Therexwas only a single socket on one side of the bed. The bathroom was awful it there was a glass wall around the loo so you can watch your partner on thecloo. Then the room smells as its not partioned off properly. The room was dark and gloomy. The shower was dangerous it was so slippy. Ivwould notcrecommend this hotel for older guests at all. The bathroom doorcwas difficult to open.
Stayed 1 night in Jul 2023

2/10 Terrible

Adrian

Stayed 1 night in Apr 2023

10/10 Excellent

Enedino Maldonado

Liked: Staff & service, amenities, property conditions & facilities
Everyone in the hotel is great ,
Stayed 3 nights in Feb 2023

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jan 2023

10/10 Excellent

Eugenia

Stayed 5 nights in Jun 2022

10/10 Excellent

Jiraporn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly service Nice rooms nothing to complain about!
Stayed 3 nights in Feb 2022

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb in every way
After a long day of driving this was just what I needed. Comfy rooms, excellent customer service, lovely bathrooms ( with a big bath?! ) and a great locations. Spotlessly clean and modern. I managed to park on the street right out the front, which is free too.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They not only accept dogs but set up the room with a dog bed! Staff super attentive. They accomodated late check out at no charge. It was quiet. Good location.
Stayed 1 night in Aug 2021

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Chai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was perfect
Stayed 1 night in Jul 2021

8/10 Good

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Amazing view from the hotel. Friendly staff. Good location.
Stayed 2 nights in Dec 2020

8/10 Good

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A visit to my family at Christmas in nearby Muro.
This hotel is perfectly located in Alcoy town centre with great views from the restaurant of part of the town. Unfortunately my room had a view of the shopping centre, but this does not detract from the fact that the hotel is very clean, modern and the staff are very friendly. The breakfast is good, although at €8 pp per day you can get this cheaper in the town at a cafe if you be bothered to leave the hotel in the morning. I also parked in the hotel car park as street parking is full at the weekend. This was €12 a night, so with breakfast this added up somewhat, however I was happy to pay for the convenience of on site breakfast and parking. I would definitely recommend this hotel and will probably stay there again for my next trip to visit family in the area.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Brilliant hotel. Located in the heart of Alcoi, quick check in with friendly staff. Rooms modern, clean with good toiletries. Convenient parking. Great choice of breakfast.
Stayed 1 night in Dec 2019