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3.5 out of 5

"Lovely traditional location, away from the crowds, but walking distance to town. " More

By a verified traveller on Sat 24 Sep 2022

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Premium Double Room, Balcony (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Double Room, Balcony, Sea View (1 adult and 1 child)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premium Triple Room, Balcony (3 adults)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premium Double Room, Balcony, Sea View (2 adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Inmood Aucanada, you're just a quick walk from Cala Poncet. You'll find features such as free WiFi in public areas, plus 3 outdoor pools and 2 bars.

  • Free WiFi
  • Enjoy a bite to eat at Restaurante, a buffet restaurant with ocean views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with deep-tissue massages, facials or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Steps from Cala Poncet and 5 minutes by car from Alcúdia Port

Hotel Inmood Aucanada ratings based on 6 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Inmood Aucanada

Everyone (4) Couples (2)
5 out of 5
Lovely traditional location, away from the crowds, but walking distance to town.

Posted by on 24 Sep 2022

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1 out of 5

Posted by on 7 Jan 2020

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Comment from Hotel Management

8 Jan 2020 by HSM Customer Service.

Dear guest, We sincerely regret that we have not met your expectations and that you have not been able to fully enjoy your vacations. We hope you accept our sincere apologies, all you complaints will be transmitted to the corresponding departments. Best regards,

2 out of 5
Gefällt= Lage des Hotels Gefällt Nicht= Die Betten, Rauch von Zigaretten von aussen.

Posted by on 4 Oct 2019

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Comment from Hotel Management

9 Oct 2019 by HSM Kunden Service

Sehr geehrter Gast, Wir bedauern aufrichtig, dass wir Ihre Erwartungen nicht erfüllt haben und Sie Ihren Urlaub nicht wie erwartet genießen konnten. Wir bedanken uns für Ihren Kommentare und bitten Sie erneut aufrichtig um Entschuldigung, wenn wir Sie nicht vollständig zufrieden stellen konnten, denn gerade das gehört zu unseren höchsten Prioritäten. Wir haben Ihre Reklamation an die zuständigen Abteilungen weitergeleitet Wir würden uns freuen, Sie wieder in einem unserer Hotels begrüßen zu dürfen. Mit freundlichen Grüßen,

5 out of 5
Das Ambiente des Hotels hat uns gut gefallen (z.B. die Gestaltung des Aufenthaltsraums).

Posted by on 6 May 2019

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Comment from Hotel Management

18 Jul 2019 by HSM Kunden Service

Sehr geehrter Gast, Wir bedanken uns, für Ihre Kommentare und der Auswahl unseres Hoteles. Es freut uns, dass Sie Ihren Aufenthalt genossen haben und wir Sie wieder als Gast in unserem Hotel begrüßen dürfen. Mit freundlichen Grüßen

4 out of 5
Schöner Ausblick, nettes Personal, Show am Abend geboten

Posted by on 3 Oct 2018

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4 out of 5

Rauhallinen hotelli lähellä merta

Hotelli on hyvin lähellä rantaa, mutta uimarantana hotellin edusta on melko kehno. Hotellilla on hyvät allasalueet ja aurinkotuoleja oli aina vapaana. Hotellilla on bussikuljetus varsinaiselle uimarannalle. Autoilevalle matkustajalle hotellilla oli oma yksityinen pysäköintialue, josta löytyi aina paikka, vaikka melko täynnä parkkipaikka öisin olikin. Ruoka oli monipuolista ja perushyvää, aina löytyi jotakin itselle mieluista. Suolan käyttö tosin oli usein runsasta. Sisäänkirjautuminen hotelliin vei melko paljon aikaa.

Posted by , from kuopio on 12 Oct 2017

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Renovations + Closures

The property will be renovating from 9 August 2024 to 8 December 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues
  • Fitness facilities
  • Front desk
  • Sauna
  • Spa

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

All-inclusive Details

All-inclusive room rates at Hotel Inmood Aucanada are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and beverages included

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment

  • On-site entertainment and activities

Not included

  • Snorkelling excursions
  • Activities and services offered by independent operators
  • Gratuities

  • Aerobics classes/lessons included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Service charge not included
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Water fitness classes/lessons included
  • Volleyball included
  • Snorkelling excursions not included
  • Surcharge for bottled wine
  • All available drinks included
  • Activities/services from independent operators not included
  • All on-site activities, and facilities and equipment included

Property Features

Some rates at Hotel Inmood Aucanada are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Inmood Aucanada offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A steam room, a terrace, and an arcade/games room are also featured at Hotel Inmood Aucanada. For a fee, parking is available. A complete renovation of Hotel Inmood Aucanada was completed in December 2022. Smoking is allowed in designated areas at this Mediterranean Alcúdia hotel.

  • 1 building
  • 225 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1987
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Inmood Aucanada offers 225 accommodations with minibars and a safe. Rooms open to balconies. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Restaurante – Overlooking the ocean and garden, this buffet restaurant serves breakfast and dinner.

Bar salón – On-site bar. Open daily.

Bar Piscina – This rooftop bar overlooks the ocean and pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor tennis courts and a health club are featured at the hotel. 3 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Snorkelling nearby
  • Hiking/biking trails on site
  • Motor boating nearby
  • Canoe on site
  • Surfing/bodyboarding nearby
  • Volleyball on site
  • Archery on site
  • Kayaking on site
  • Windsurfing nearby
  • Mountain biking on site
  • Horse riding nearby
  • Personal motor watercraft nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.

  • Deep tissue massage
  • Sauna in spa
  • Hot tub in spa
  • Number of treatment rooms 1
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 21 for children
  • Uncovered self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.