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Bonnie Castle Resort & Marina

3.0 star property

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Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Banquet hall
Point of interest
Aerial view
Fridge, coffee/tea maker

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
31 Holland Street, Alexandria Bay, NY, 13607
  • Thousand Islands Winery
    ‪9 min drive‬
  • Boldt Castle
    ‪20 min drive‬
  • Heart Island
    ‪21 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪40 min drive‬

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub, River View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub | Desk, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area | Flat-screen TV

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette | Desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Bonnie Castle Resort & Marina

Hotel with free parking, near Heart Island
This hotel features a restaurant, a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, ATM/banking services and a banquet hall. Housekeeping is available on request.
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations, with free toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room fridges and coffee/tea makers. Housekeeping is provided on request.
Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Bonnie Castle Resort & Marina. During your stay, you're just a quick walk from Saint Lawrence River. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, meeting rooms and an ATM
  • 9 minutes by car from Thousand Islands Winery and 15 minutes from Thousand Islands Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

Riverside Sports Bar – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Sports Bar

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 6:30 AM - 10:30 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 234 out of 1055 reviews
Rating 8 - Good. 326 out of 1055 reviews
Rating 6 - Okay. 261 out of 1055 reviews
Rating 4 - Poor. 146 out of 1055 reviews
Rating 2 - Terrible. 88 out of 1055 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Riley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katie Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

FNU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this property. The rooms were big and clean. The property is also at a very beautiful location overlooking the Boldt Castle and the Bay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda, GATINEAU

Travelled with family
Liked: Cleanliness, staff & service, amenities
Don’t let the run down looking outside of this hotel throw you off. Yes, it’s old but it’s also clean and comfortable. We stayed in a standard room with two double beds. And it was only for 1 night. The lady at the front desk was very helpful and friendly.
Stayed 1 night in Nov 2024

2/10 Terrible

Dmitri

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets
There was blood on the sheets and the AC wasn’t working in our room.
Stayed 1 night in Nov 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its on the river, staff is great !
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was gorgeous, so clean and comfortable. We loved the in-room jacuzzi, laminated list of TV channels, and the courtyard outside of our room which was right on the water with a great view of Bolt Castle. We can't wait to stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Douglas

Liked: Staff & service
Disliked: Property conditions & facilities
Overall outdated room
We stayed 2 nights....bar and restaurant were awesome....the room was a disappointment....seemed old looking....was neat enough...just outdated fixtures etc...tiny bathroom for a King room....jacuzzi was nice...no microwave...
Stayed 2 nights in Nov 2024

10/10 Excellent

Fox

Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
On the water. Great walking along the water.
Stayed 1 night in Oct 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like every other review says, you’re in the middle of a marina and you see marina. The location is great for getting out and walking the town.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Nice exelent
Stayed 1 night in Oct 2024

8/10 Good

Brian

I
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De
Stayed 2 nights in Oct 2024

8/10 Good

alicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying here, very peaceful.
Stayed 3 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Pool was in a separate building and you had to walk outside to get to it. Weather would impact that situation. That fact was not mentioned in write up
Stayed 1 night in Oct 2024

8/10 Good

Jin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One star stay at over priced rates
Booked off season with a room with water view. If we wanted to look at a parking lot and marina with boats pulled for winter it was 170 US. We asked the nearly empty hotel to give us a room with clear water view. They charged an extra 95 US so I paid as water view was the only reason we stayed there. Very old, smelled of mold, room had dirty walls. Very disappointing.
Stayed 1 night in Oct 2024

6/10 Okay

Donna

Disliked: Cleanliness, property conditions & facilities
The property needs a lot of TLC and upgrading.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the river and activities. Nice bar friendly staff. Beautiful veiws
Stayed 1 night in Sep 2024

8/10 Good

Ronnie

Travelled with family
Liked: Cleanliness, staff & service
Near the castles
Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Disliked: Property conditions & facilities
We stayed one night in room 209. The room had a horrible smell of mildew. A lot of areas in the room were dirty, dusty, rusty, stained, or broken. We had the only room without a porch or balcony. There was a cigarette butt container right outside our room which meant smoke was wafting in through our AC unit. The are at night is very poorly lit which made walking unsafe for families. It was a very unfortunate stay for us with our child.
Stayed 1 night in Sep 2024