2/10 Terrible
Bradley
Travelled with family
1 Sept 2024
We showed up at the hotel at approximately at 1830. We waited around 30 minutes for a front desk staff. When Mark, front desk clerk, showed up he proceeded to tell me, a female, he had been in the restroom and he was having issues with his stomach and diarrhea. I told him at that point that was too much information and could I just check into my room. He said “ Yes. I will check you in and check you back out. Got find someplace else to stay.” At no point did I get loud or agressive with him. I was a bit aggravated that I had waited about 30 minutes to get checked in. He had no right to cancel our room. We had no other place booked so had to drive home after a long day of helping in the weather at a benefit for our friend with cancer. He was very unprofessional.
Bradley
Stayed 1 night in Aug 2024