Courtyard by Marriott Alexandria

3.0 star property

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Photo gallery for Courtyard by Marriott Alexandria

Terrace/patio
Bar (on property)
Lobby
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
3830 Alexandria Mall Dr, Alexandria, LA, 71301
  • Alexandria Mall
    ‪12 min walk‬
  • Alexandria Zoological Park
    ‪3 min drive‬
  • Rapides Parish Coliseum
    ‪6 min drive‬
  • Alexandria, LA (AEX-Alexandria Intl.)
    ‪12 min drive‬

Room options

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Alexandria

Hotel in Alexandria with fitness centre and 24-hour front desk
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Alexandria offers 96 accommodations with a safe and coffee/tea makers. This accommodation is furnished with twin sofa beds. 32-inch Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Alexandria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Alexandria. During your stay, you'll be within walking distance of Alexandria Mall. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at The Bistro, a bistro that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and wedding services
  • On-site recreation includes a gym
  • 12 minutes on foot from Alexandria Mall and a 2-minute drive from CHRISTUS St. Frances Cabrini Hospital
Courtyard by Marriott Alexandria offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 925 square feet (86 square metres) and includes conference space. The business-friendly Courtyard by Marriott Alexandria also features tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This 3-star Alexandria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.
The Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 2 to 18 for adults and USD 2 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 925 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 2 to 18 for adults and USD 2 to 18 for children
  • Self-parking fee: USD 5.12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alexandria Courtyard
Alexandria Courtyard Marriott
Courtyard Alexandria
Courtyard Marriott Alexandria
Courtyard Marriott Hotel Alexandria
Marriott Alexandria
Marriott Courtyard Alexandria
Courtyard By Marriott Alexandria Hotel Alexandria
Courtyard Marriott Alexandria Hotel
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Courtyard by Marriott Alexandria Hotel
Courtyard by Marriott Alexandria Alexandria
Courtyard by Marriott Alexandria Hotel Alexandria

Courtyard by Marriott Alexandria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 685 reviews
Rating 8 - Good. 157 out of 685 reviews
Rating 6 - Okay. 56 out of 685 reviews
Rating 4 - Poor. 33 out of 685 reviews
Rating 2 - Terrible. 39 out of 685 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Ethel

Travelled with family and small children, Business traveller
Disliked: Property conditions & facilities
Very outdated rooms. Outlets did not work near beds, pay for parking whether or not you have a car, no soap, very dusty mold smelling room
Stayed 2 nights in Dec 2024

8/10 Good

Sarah

Travelled with group
Liked: Staff & service, property conditions & facilities
Overall, the room was nice. The staff was great during check in/out. The bed was really firm. The shower curtain also had a weird stain on it. Other than that, nice stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and comfortable
Nice room at a great price. Would stay here again.
Stayed 1 night in Nov 2024

6/10 Okay

Dennis

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Shondrika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located
Customer service was excellent. Close to the hospitaly mom was at. Close to mall, walmart, several restaurants, coffee shops, and grocery stores. Whatever you needed is definitely within close proximity. My only issue was the cleanliness of the sofa and chase. I think that those should be cleaned often but most hotels neglect that fact. But would definitely recommend to stay.
Stayed 2 nights in Oct 2024

2/10 Terrible

Joseph

Liked: Cleanliness
Disliked: Room comfort
Staff friendly. Room clean. Bed okay. No hot water. Television did not work. Internet did not work. I had to use my phone as a hotspot. No option to change room. No repairs made. When I received my bill, fees were added for parking which was not shown prior booking. I was really disappointed.
Stayed 2 nights in Nov 2024

4/10 Poor

Yvonne

Disliked: Property conditions & facilities
The property hasn’t been kept up. Cabinets scarred up. Vent of air conditioner full of dust. Ring in toilet,shower had some mold. Thankfully there was a good bed and pillows.
Stayed 1 night in Nov 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
All staff was wonderful. Just a reminder to cleaning staff…clean the mirrors😊 Also the electrical outlets on bedside table area do not work
Stayed 1 night in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very nice. The rooms were spacious and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was a GREAT place to stay!!
Stayed 1 night in Nov 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Brenda

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Oct 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not cleaned from previous guest
We stay here everytime we come for softball tournaments. This use to be a great place. But unfortunately I think it’s slowly come to be run down. Our room was not clean. There were items from previous guests and hair everywhere. After a long day at the park we just dealt with it for the one night. But highly disappointed and will probably not return. The water bottle from the last guest was behind a pillow. The counter had hair gel and hair everywhere. The light shades were broken and a stain on the wall next to the light fixture. Hair between the sheets. Disappointed and disgusted.
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Heran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good and hotel was 🙂 fine.
Stayed 6 nights in Oct 2024

4/10 Poor

Eli

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hairs on the shower curtain and on the top of the toilet. The shower had mildew growing in it. This kinda gives you a not so comfortable feeling when laying in their bed. They also have the audacity to charge a “parking recapture fee” after you check out. It’s $4.26 which isn’t a big deal but they aren’t upfront about it and parking isn’t an issue in the area. If you are going to be misleading about additional fees I wonder what else they may be trying to hide in other areas of this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Nagela

Stayed 2 nights in Oct 2024

10/10 Excellent

savannah

Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

10/10 Excellent

Ronald

Travelled with group
Stayed 1 night in Oct 2024

2/10 Terrible

Sue

I made my reservation the night before and it was confirmed. When i got to the hotel at 9:30pm they didn't have a room for me! They confirmed that i did have the reservation, they overbooked! I don't know if this was Marriott or Expedia. Im grateful the gentleman at the front desk found me another hotel to stay at.
Stayed 1 night in Oct 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, nice , clean and staff was very nice.
Stayed 1 night in Aug 2024