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The Grand Plaza Hotel Smouha

4.0 star property

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Photo gallery for The Grand Plaza Hotel Smouha

Coffee shop
Exterior
Lunch and dinner served, international cuisine
Family Room | Minibar, in-room safe, desk, blackout curtains
Lunch and dinner served, international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Free WiFi
  • Housekeeping

Explore the area

Map
14th May Avenue, Smouha, Alexandria
  • Green Plaza Mall
    ‪7 min walk‬
  • Smouha Sporting Club
    ‪3 min drive‬
  • Alexandria Sporting Club
    ‪6 min drive‬
  • Alexandria (ALY-Alexandria Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Single Room

Minibar, in-room safe, desk, blackout curtains

Superior Single Room

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living room | 32-inch flat-screen TV with satellite channels, TV

Junior Suite

  • 68 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout curtains

Standard Single Room

  • 32 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Minibar, in-room safe, desk, blackout curtains

Standard Triple Room

  • 36 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Room

Plaza Hotel Alexandria

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
3.6 out of 5, Good, (132)
The price is CHF 63
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Plaza Hotel Alexandria

About this property

The Grand Plaza Hotel Smouha

Hotel with a 24-hour front desk, a quick walk to Green Plaza Mall
This hotel features a restaurant, a coffee shop/cafe and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site.
The Grand Plaza Hotel Smouha offers 279 accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

During your stay at The Grand Plaza Hotel Smouha, you're just a quick walk from Green Plaza Mall. Free WiFi in public areas, a restaurant and a coffee shop/cafe are available.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Just a 2-minute drive from Green Plaza Mall and 6 minutes from Alexandria National Museum
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. A business centre and 3 meeting rooms are available. Event space at this hotel measures 2368 square feet (220 square metres) and includes conference space. The business-friendly The Grand Plaza Hotel Smouha also features concierge services, laundry facilities, and 24-hour room service. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Alexandria hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in international cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Arabic, English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 16 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 2,368 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (95 centimetre high)
  • Lift (81 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in a "Egyptian and Residents Only" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 16 for children
  • Self-parking fee: USD 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at The Grand Plaza Hotel Smouha.

Property is also known as

Grand Plaza Hotel Smouha Alexandria
Grand Plaza Hotel Smouha
Grand Plaza Smouha Alexandria
Grand Plaza Smouha
The Plaza Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel
The Grand Plaza Hotel Smouha Alexandria
The Grand Plaza Hotel Smouha Hotel Alexandria

The Grand Plaza Hotel Smouha Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 35 out of 92 reviews
Rating 8 - Good. 32 out of 92 reviews
Rating 6 - Okay. 12 out of 92 reviews
Rating 4 - Poor. 6 out of 92 reviews
Rating 2 - Terrible. 7 out of 92 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Souheil

$20 per night is more like it
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Firstly, I want to thank, Nafine, Mr. Mohammed.. Thank you for the quick check-in. I am very impressed with this hotel, that's the reason I keep coming back! I would highly recommend this hotel for first and foremost safety and the dining especially the lounge on the first floor that lounge is better than VIP lounges I've come across, a nice quiet getaway.. The staff are absolutely great, the food is brilliant excellent location. And a beautiful Mosque beside the hotel, it's fascinating to see the work of this mosque, really impressive! The Gym is another bonus. Hygiene is up to date..! Great environment especially for business trips and families! I would definitely come back.. Without doubt. Thank you staff for making my trip more awesome. I would give this hotel a 5 star
Stayed 1 night in Sep 2024

8/10 Good

Belal

Stayed 1 night in Aug 2024

10/10 Excellent

Rehana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. From the staff, rooms, walkin showers, snd thr shopping msll beside the hotel. It had everything from restaurant's to shopping. Amusments, cinemas etc.. A great hotel loved it, a very trusted hotel.. very safe, housekeeping was hygienic. A wonderful.experience. DEFINITELY WILL RETURN. Mr Mohammed and guest relations Ms Nadine were soooo helpful..
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really want to take time out and share my review on this hotel. A great Thank you, to Ms. Nadine and Mr. Mohammed. This is a brilliant hotel we visit it often, because of the hospitality... I definitely would reccommend this hotel to others, the walk in showers to the comfy beds, brilliantly clean, white bed sheets, excellent service brilliant breakfast, lunch, and dinner. The hotel is very clean up to standards. Brilliant hygiene, excellent staff, especially Ms. Nadine (guest relations)... she took care of all our needs. Nearby, there is a huge mall full of restaurants, cinema, funfair, supermarket etc, its huge. Brilliant location. A great thank you, to all the staff. I Surely will return. Thank you, for the lovely cake sent to my room, I appreciated that. Fruit is given complimentry to all guest.. this hotel takes care of the smallest needs, its a matter of just asking! I would highly recommend this hotel
Stayed 1 night in Aug 2024

6/10 Okay

IAN

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Rehana

Stayed 1 night in Aug 2024

10/10 Excellent

Merit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

8/10 Good

Roland

Stayed 3 nights in May 2024

8/10 Good

Nikki

Travelled with group
Liked: Cleanliness, staff & service
Thankful
I received excellent service upon arrival to departure. Respect was shown to me as a independent female and not a second class person. The suite was large and very quiet. I picked this hotel after leaving the horrible Hilton Cornish Thank you Grand Plaza
Stayed 3 nights in May 2024

8/10 Good

Davit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in May 2024

10/10 Excellent

Davit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in May 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was a saving-grace!
This hotel was a saving-grace for me as I was originally staying at the Amwaj Hotel nowhere near Alexandria and that was awful. This hotel is in a great location in Alexandria, next to the Green Plaza complex. It felt very safe, the staff were friendly, and the room was comfortable.
Stayed 3 nights in Apr 2024

10/10 Excellent

Carmen

Stayed 1 night in Sep 2023

8/10 Good

Abdul

Stayed 1 night in Mar 2023

10/10 Excellent

Chengda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very friendly. Staff were very helpful and friendly. Location is good. So, for visiting Alexandria with a self-drive car, this hotel is a very good option to stay.
Stayed 1 night in Nov 2022

10/10 Excellent

Hesham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Good
Stayed 1 night in Nov 2022

10/10 Excellent

mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2022

8/10 Good

Fatma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and friendly staff Only issue is the rooms are not sound proof. I could hear well out neighbouring rooms . On breakfast the beans were only Luke warm not hot enough for my taste
Stayed 1 night in Aug 2022

10/10 Excellent

Sameh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
All things is good no any complant
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent! The room that i stayed in was very spacious and clean. Special thanks to Nashwa’s from the front desk for her Proffesional help with my extended stay request. The breakfast was delicious.
Stayed 2 nights in Jun 2022

8/10 Good

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place,parking and friendly staff
Stayed 4 nights in Jun 2022

10/10 Excellent

Amr, Garfield

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and very clean rooms, Outstanding work from the manager 👏 👌 👍
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new build in 2017 and still as new so for me it was very good , also i liked the walk in shower so much , perfect place easy shopping , easy come easy go where ever you are going it is so easy from the hotel location , least but not last friendly stuff all the time , thank you .
Stayed 1 night in Apr 2022